This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Service Manager
Sterling, VA · On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Service Manager
Sterling, VA · On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Service Manager
Sterling, VA · On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Quick apply
Service Manager
Sterling, VA · On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Service Manager
Ashland, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Ashland, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Chesapeake, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Chesapeake, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Service Manager
Ashland, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Ashland, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Chesapeake, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Chesapeake, VA · On-site
Oversee all aspects of the Service Department, prioritizing high-quality service and customer satisfaction * Drive profitable growth of service labor while managing department expenses * Create and ...
Service Manager
Northern Virginia, VA · On-site
As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Service Manager
Northern Virginia, VA · On-site
As the Service Manager, you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Maintain accountability for service quality and customer satisfaction * Conduct regular site ... Manage employee schedules, attendance, and timecard approvals* Coordinate staffing needs, schedule ...
New
Quick apply
Maintain accountability for service quality and customer satisfaction * Conduct regular site ... Manage employee schedules, attendance, and timecard approvals* Coordinate staffing needs, schedule ...
New
Service Manager
Chesapeake, VA · On-site
$63K - $90K/yr
Demonstrating and coaching behaviors that ensure quality customer service * Training existing ... Managing fleet-related processes including vehicle maintenance and upkeep * Addressing escalated ...
Quick apply
Service Manager
Chesapeake, VA · On-site
$63K - $90K/yr
Demonstrating and coaching behaviors that ensure quality customer service * Training existing ... Managing fleet-related processes including vehicle maintenance and upkeep * Addressing escalated ...
Service Manager
Chesapeake, VA · On-site
$63K - $90K/yr
Demonstrating and coaching behaviors that ensure quality customer service * Training existing ... Managing fleet-related processes including vehicle maintenance and upkeep * Addressing escalated ...
Quick apply
Service Manager
Chesapeake, VA · On-site
$63K - $90K/yr
Demonstrating and coaching behaviors that ensure quality customer service * Training existing ... Managing fleet-related processes including vehicle maintenance and upkeep * Addressing escalated ...
Service Manager
Glen Allen, VA · On-site
UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units ... Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13.
New
Quick apply
Service Manager
Glen Allen, VA · On-site
UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units ... Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13.
New
Service Manager
Glen Allen, VA · On-site
UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units ... Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13.
New
Quick apply
Service Manager
Glen Allen, VA · On-site
UDR is seeking a Service Manager to join the team at The Carriage Homes at Wyndham (265 units ... Punch walks on all make-ready units as well as manage quality assurance of all vendor turns. 13.
New
Automotive Service Manager
Manassas, VA · On-site
$800 - $1.1K/wk
Free food & snacks At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service manager to manage and direct all service department ...
Quick apply
Automotive Service Manager
Manassas, VA · On-site
$800 - $1.1K/wk
Free food & snacks At Midas we are dedicated to providing quality services to customer vehicles in ... We are looking for automotive service manager to manage and direct all service department ...
Service Manager
Woodbridge, VA · On-site
The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.
Quick apply
Service Manager
Woodbridge, VA · On-site
The Woodbridge Service Manager is responsible for overseeing the operations of the service departments daily, to ensure that all repairs and customer service interactions are of the highest quality.
Manage and support cleaning team members across multiple accounts ... Maintain accountability for service quality and customer satisfaction* Conduct regular site ...
Quick apply
Manage and support cleaning team members across multiple accounts ... Maintain accountability for service quality and customer satisfaction* Conduct regular site ...
Chevrolet Service Manager
Chantilly, VA · On-site
As the Service Manager , you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Chevrolet Service Manager
Chantilly, VA · On-site
As the Service Manager , you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Chevrolet Service Manager
Chantilly, VA · On-site
As the Service Manager , you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Chevrolet Service Manager
Chantilly, VA · On-site
As the Service Manager , you will play a pivotal role in supporting the daily operations of our ... Conduct regular audits to ensure service quality, adherence to procedures, and timely completion of ...
Quality Service Manager information
What is the difference between Quality Service Manager vs Customer Service Manager?
| Aspect | Quality Service Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Ensuring product/service quality and compliance | Managing customer interactions and satisfaction |
| Certifications | Quality management certifications (e.g., ISO, Six Sigma) | Customer service or management certifications |
| Work Environment | Manufacturing, healthcare, or service industries | Retail, hospitality, call centers |
| Key Responsibilities | Quality audits, process improvements, compliance | Handling customer complaints, training staff, improving service experience |
While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.
What does a quality service manager do?
A quality service manager oversees customer service operations to ensure high standards of quality and satisfaction. They develop and implement service protocols, monitor performance metrics, and address customer concerns to improve overall service delivery. Strong communication skills and familiarity with quality management tools are essential in this role.
What are the most commonly searched types of Quality Service jobs in Virginia?
The most popular types of Quality Service jobs in Virginia are:
Full-time
Medical, Dental, Vision, Retirement
Re-posted 28 days ago
Job description
Service Manager
At Anderson Mechanical Services, a VMG Company, we are always seeking talented individuals to join our growing team. Our commitment to exceptional customer service and innovative solutions drives our success and fuels continuous expansion. We're excited to offer opportunities for motivated professionals who are ready to elevate their careers. When you join Anderson Mechanical Services, you become part of a close-knit, supportive team that values both its employees and clients. Here, your growth powers our success.
Position Overview:
Anderson Mechanical Services is seeking a highly motivated Service Manager to lead and oversee our commercial HVAC and plumbing service operations. This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC and plumbing, excellent leadership skills, and a focus on delivering outstanding service to our clients.
Key Responsibilities:
- Oversee daily operations of the service department, ensuring efficiency and quality service delivery.
- Manage and support service technicians, including scheduling, training, and performance management.
- Develop and maintain strong relationships with clients, addressing concerns and ensuring satisfaction.
- Monitor service metrics, budgets, and profitability to drive operational success.
- Implement and enforce safety procedures and compliance with company policies and industry regulations.
- Assist in business development efforts by identifying service opportunities and growing customer accounts.
- Collaborate with internal departments to optimize service operations and resource allocation.
- Ensure timely and accurate documentation of service activities, work orders, and reports.
Qualifications:
- 5+ years of experience in HVAC and/or plumbing service management.
- Strong leadership and team management skills.
- Excellent problem-solving abilities and customer service mindset.
- Knowledge of industry regulations, safety standards, and best practices.
- Proficiency in service management software and Microsoft Office Suite.
- Strong communication and organizational skills.
Preferred Qualifications:
- Previous experience in a commercial HVAC and plumbing service environment.
- Technical certifications in HVAC or plumbing are a plus.
- Business development and sales experience within a service department.
Why Join Anderson Mechanical Services?
- Competitive salary and performance-based incentives.
- Comprehensive benefits package including health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
If you're a results-driven leader looking to make an impact in the HVAC and plumbing service industry, we want to hear from you! Apply today and take the next step in your career with Anderson Mechanical Services.
About Vertical Mechanical Group
Sourced by ZipRecruiter
Industry
Construction
Company size
201 - 500 Employees
Headquarters location
Sterling, VA, US
Year founded
2021