Service Manager
Parma, OH ยท On-site
This role involves coordinating service activities, managing a team of service professionals, and ensuring customer satisfaction through high-quality service standards. Key Responsibilities: - Lead ...
Parma, OH ยท On-site
This role involves coordinating service activities, managing a team of service professionals, and ensuring customer satisfaction through high-quality service standards. Key Responsibilities: - Lead ...
Parma, OH ยท On-site
This role involves coordinating service activities, managing a team of service professionals, and ensuring customer satisfaction through high-quality service standards. Key Responsibilities: - Lead ...
$90K - $150K/yr
The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:
$90K - $150K/yr
The Service Manager at Graff Auto Campus will be responsible for overseeing the service department, ensuring high-quality customer service, and maintaining operational efficiency. Responsibilities:
Houston, TX ยท On-site
$36 - $40/hr
This is a very dynamic and fast-track position reporting to the Rework Manger. The position will be ... Deliver training to service vendors to ensure consistent rework quality and procedures.
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Houston, TX ยท On-site
$36 - $40/hr
This is a very dynamic and fast-track position reporting to the Rework Manger. The position will be ... Deliver training to service vendors to ensure consistent rework quality and procedures.
$65K - $185K/yr
We believe in providing an honest approach to service, safety and quality for our customers. We are ... If that's you then we are looking for an experienced HVAC service Manager to oversee our team of ...
Quick apply
$65K - $185K/yr
We believe in providing an honest approach to service, safety and quality for our customers. We are ... If that's you then we are looking for an experienced HVAC service Manager to oversee our team of ...
Palmer, TX ยท On-site
$150K - $200K/yr
Service Manager Palmer, Texas Build and lead a high-performing service operation from day one ... Lead operations in a modern shop equipped to support high-quality service, repair, and installation ...
Palmer, TX ยท On-site
$150K - $200K/yr
Service Manager Palmer, Texas Build and lead a high-performing service operation from day one ... Lead operations in a modern shop equipped to support high-quality service, repair, and installation ...
Hartford, CT ยท On-site
We are currently seeking a Service Manager . This position will be base out of our Agawam, MA ... Perform quality site inspections * Review and submit all service-related documents and reporting ...
Hartford, CT ยท On-site
We are currently seeking a Service Manager . This position will be base out of our Agawam, MA ... Perform quality site inspections * Review and submit all service-related documents and reporting ...
Dayton, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Dayton, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Sterling, VA ยท On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Sterling, VA ยท On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Miamisburg, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Miamisburg, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Sterling, VA ยท On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
Sterling, VA ยท On-site
This role is responsible for managing service technicians, ensuring quality customer service, and driving operational efficiency. The ideal candidate will have a strong technical background in HVAC ...
West Chester, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
West Chester, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Cincinnati, OH ยท On-site
$55K - $70K/yr
Promote safety and meet quality and service standards. * Drive customer satisfaction and teamwork. Requirements * Experience in automotive service/repair (certifications preferred). * Management ...
Cincinnati, OH ยท On-site
$55K - $70K/yr
Promote safety and meet quality and service standards. * Drive customer satisfaction and teamwork. Requirements * Experience in automotive service/repair (certifications preferred). * Management ...
Indianapolis, IN ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Indianapolis, IN ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Indianapolis, IN ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Indianapolis, IN ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Columbus, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Columbus, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Cincinnati, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Cincinnati, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Hamilton, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Hamilton, OH ยท On-site
$55K - $85K/yr
As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...
Mckinney, TX ยท On-site
The Service Drive Manager is responsible for ensuring that customers are provided with a high-quality service experience and that the dealership achieves its sales and service level objectives. The ...
Mckinney, TX ยท On-site
The Service Drive Manager is responsible for ensuring that customers are provided with a high-quality service experience and that the dealership achieves its sales and service level objectives. The ...
Mckinney, TX ยท On-site
The Service Drive Manager is responsible for ensuring that customers are provided with a high-quality service experience and that the dealership achieves its sales and service level objectives. The ...
Mckinney, TX ยท On-site
The Service Drive Manager is responsible for ensuring that customers are provided with a high-quality service experience and that the dealership achieves its sales and service level objectives. The ...
Garland, TX ยท On-site
$30 - $33/hr
... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...
New
Garland, TX ยท On-site
$30 - $33/hr
... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...
New
$24K - $36.2K
12% of jobs
$44.2K is the 25th percentile. Wages below this are outliers.
$36.2K - $48.4K
20% of jobs
$48.4K - $60.5K
14% of jobs
The median wage is $64.6K / yr.
$60.5K - $72.7K
13% of jobs
$72.7K - $84.9K
9% of jobs
$84.9K - $97.1K
5% of jobs
$104.7K is the 75th percentile. Wages above this are outliers.
$97.1K - $109.3K
4% of jobs
$109.3K - $121.5K
4% of jobs
$121.5K - $133.6K
2% of jobs
$133.6K - $145.8K
0% of jobs
$145.8K - $158K
17% of jobs
$24K
$86.2K
$158K
| Aspect | Quality Service Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Ensuring product/service quality and compliance | Managing customer interactions and satisfaction |
| Certifications | Quality management certifications (e.g., ISO, Six Sigma) | Customer service or management certifications |
| Work Environment | Manufacturing, healthcare, or service industries | Retail, hospitality, call centers |
| Key Responsibilities | Quality audits, process improvements, compliance | Handling customer complaints, training staff, improving service experience |
While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

Other
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 4 days ago
Job Purpose:
- The Service Manager is responsible for overseeing and managing the service department to ensure efficient and effective service delivery to clients. This role involves coordinating service activities, managing a team of service professionals, and ensuring customer satisfaction through high-quality service standards.
Key Responsibilities:
- Lead and manage the service team to deliver exceptional service to clients, ensuring all service requests are handled promptly and effectively.
- Develop and implement service policies and procedures to enhance operational efficiency and service quality.
- Monitor service operations and performance metrics to identify areas for improvement and implement necessary changes.
- Collaborate with other departments to ensure seamless service delivery and address any service-related issues.
- Handle escalated customer complaints and issues, providing solutions and ensuring customer satisfaction.
- Conduct regular training sessions for service staff to enhance their skills and knowledge.
- Prepare and manage the service department budget, ensuring cost-effective operations while maintaining high service standards.
- Maintain up-to-date knowledge of industry trends and advancements to continuously improve service offerings.
- Ensure compliance with all relevant regulations and standards in service delivery.
- Foster a positive and collaborative work environment to motivate and engage the service team.
Benefits:
Required Education:
- Bachelor's degree in Business Administration, Management, or a related field.
Required Experience:
- Minimum of 5 years of experience in a service management role or similar position.
- Proven track record of successfully managing teams and improving service delivery.
- Experience in developing and implementing service strategies and processes.
- Familiarity with industry standards and best practices in service management.
Required Skills and Abilities:
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze service metrics and implement improvements.
- Proficiency in using service management software and tools.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple priorities.
- Customer-focused mindset with a commitment to delivering high-quality service.
Sourced by ZipRecruiter
Motor vehicle manufacturing
51 - 200 Employees
Cleveland, OH, US
1964