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Quality Service Manager Jobs (NOW HIRING)

SouthWest HMS LLC

Service Manager

Lawton, OK · On-site

$7.5K - $15K/mo

Manage and train service staff to ensure that they are providing high-quality service to our customers * Collaborate with other departments to ensure that all customer needs are met * Handle customer ...

Conicelli

Assistant Service Manager

Springfield, PA · On-site

Our dealership is committed to exceeding customers' expectations by minimizing their wait times while delivering exceptional, high-quality service. The Assistant Service Manager must be a strong ...

Parish Tractor

Service Manager

Marianna, FL · On-site

This role is responsible for managing daily operations, ensuring high-quality service work, supporting our team of skilled technicians, and delivering exceptional customer experience. Key ...

The Mason Automotive Group

Service Manager

Lugoff, SC

$135K - $160K/yr

Manage customer flow to deliver timely and quality service; * Monitor and improve Customer Satisfaction Index (CSI) scores; * Maintain and grow technician performance and output * Manage daily ...

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Boomerang Marine & Sports

Service Manager

Melrose, MN · On-site

$60K - $75K/yr

As a Service Manager you will use your customer service skills to assist customers and employees to ... quality service to their boat, ATV, and UTV. We're a one-stop shop for all our customers' needs. If ...

Tire Discounters

Service Manager

Hendersonville, TN · On-site

$55K - $85K/yr

As a Service Manager, you'll lead and support a team of Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at your store. What You'll Do: * Coach, mentor ...

Valcourt Group

Service Manager

Millstone Township, NJ · On-site

$50K - $60K/yr

Position Summary The Service Manager is responsible for leading and overseeing Valcourt's Pro Xpress service operations, ensuring consistent delivery of high-quality service on all projects under $25 ...

Bridge Property Management

Service Manager

Charlotte, NC · On-site

... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...

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All JobsQuality Service JobsQuality Service Manager Jobs

Quality Service Manager information

See salary details

$24K

$86.2K

$158K

How much do quality service manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for quality service manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

How much do quality managers get paid?

Quality Service Managers typically earn a median annual salary between $60,000 and $90,000, depending on experience, industry, and location. Salaries can increase with certifications such as Six Sigma or ISO auditor credentials and often include benefits like bonuses and health insurance.

What degree do you need to be a QA manager?

A Quality Service Manager typically needs a bachelor's degree in quality assurance, engineering, business administration, or a related field. Relevant experience, certifications such as Six Sigma or ISO auditor, and strong knowledge of quality management systems are also important for the role.

What is the difference between Quality Service Manager vs Customer Service Manager?

AspectQuality Service ManagerCustomer Service Manager
Primary FocusEnsuring product/service quality and complianceManaging customer interactions and satisfaction
CertificationsQuality management certifications (e.g., ISO, Six Sigma)Customer service or management certifications
Work EnvironmentManufacturing, healthcare, or service industriesRetail, hospitality, call centers
Key ResponsibilitiesQuality audits, process improvements, complianceHandling customer complaints, training staff, improving service experience

While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a service quality manager do?

A service quality manager oversees the delivery of services to ensure they meet company standards and customer expectations. They analyze performance data, implement process improvements, and may conduct staff training to enhance service quality. Strong communication skills and familiarity with quality management tools are essential for this role.

What is the highest salary for a QA manager?

The highest salaries for a Quality Service Manager or QA Manager can exceed $130,000 annually, especially in large organizations or with extensive experience and certifications. Senior QA managers overseeing multiple teams or complex projects tend to earn the top end of the salary range.
What cities are hiring for Quality Service Manager jobs? Cities with the most Quality Service Manager job openings:
What are the most commonly searched types of Quality Service jobs? The most popular types of Quality Service jobs are:
What states have the most Quality Service Manager jobs? States with the most job openings for Quality Service Manager jobs include:
Quality Service Manager jobs near you
Infographic showing various Quality Service Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

Service Manager

Quality Service Today Plumbing & Septic

Mebane, NC • On-site

$65K - $95K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 28 days ago

Job description

Residential Electrical Service ManagerQuality Service Today

Lead a team. Drive performance. Build something great.

Quality Service Today is seeking an experienced Residential Electrical Service Manager to lead our growing electrical division. This is an opportunity for a proven leader who knows how to coach technicians, drive revenue, improve customer satisfaction, and build a winning team culture.

If you're currently a Service Manager, Operations Manager, Field Supervisor, or a high-performing Electrical Team Lead ready for the next step, we'd like to talk with you.

Compensation & Benefits

$75,000 - $95,000 Base Salary

Performance Bonuses

Company-Paid Medical & Dental Insurance

401(k) with 3% Company Match

Profit Sharing Program

Up to 4 Weeks Paid Time Off

6 Paid Holidays

Company Vehicle

Company Phone, iPad & Technology Tools

Company Uniforms

Team Events & Employee Appreciation Programs

What You'll Do
  • Lead, coach, and develop a team of residential electricians
  • Conduct ride-alongs and field training to improve technician performance
  • Monitor key performance indicators (KPIs) and department goals
  • Drive revenue growth while maintaining exceptional customer satisfaction
  • Support recruiting, hiring, and onboarding efforts
  • Ensure technicians follow company processes and standards
  • Work closely with ownership to achieve department growth objectives
  • Create a positive, accountable, and high-performance culture
What We're Looking ForRequired
  • 3+ years of leadership experience in residential electrical service
  • Proven ability to coach and develop field technicians
  • Strong understanding of residential electrical service operations
  • Experience managing schedules, performance, and team accountability
  • Excellent communication and customer service skills
  • Valid driver's license with a clean driving record
  • Strong organizational and time management skills
Preferred
  • Experience with ServiceTitan or similar service management software
  • Experience managing technician KPIs and revenue goals
  • Electrical license or advanced electrical field experience
  • Experience recruiting and building high-performing teams
Who Succeeds in This Role

The ideal candidate is a strong leader who enjoys helping others succeed. You're comfortable holding people accountable, making decisions, solving problems, and driving results. You understand that great customer experiences and strong team performance go hand in hand.

If you're looking for a long-term opportunity with a growing company that values leadership, accountability, and professional development, we'd love to hear from you.

Apply Today

Join a company where your leadership has a direct impact on team success, customer satisfaction, and company growth.