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Quality Service Manager Jobs in California (NOW HIRING)

A-PLUS AUTOMOTIVE

Service Manager

Reedley, CA · On-site

$40K - $100K/yr

At Kolben Auto Care, we take pride in providing high-quality automotive services to our loyal customers. We're seeking an experienced and dedicated Service Manager to join our team. As a Service ...

baker

Service Manager

Baker, CA · On-site

The Service Manager serves as the primary point of contact for the customer and is accountable for delivering high-quality service while maintaining schedule, cost control, and strong internal ...

Lion Real Estate Group

Service Manager

Sherman Oaks, CA · On-site

$35 - $38/hr

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Baker-Electric

Service Manager

Brea, CA · On-site

$95K - $115K/yr

The Service Manager serves as the primary point of contact for the customer and is accountable for delivering high-quality service while maintaining schedule, cost control, and strong internal ...

Essel

Facility Service Manger

Pleasanton, CA · On-site

The Facility Service Manager is responsible for overseeing day-to-day service operations, managing field technicians and dispatch staff, and ensuring high-quality service delivery across all client ...

Essel

Facility Service Manger

Pleasanton, CA

The Facility Service Manager is responsible for overseeing day-to-day service operations, managing field technicians and dispatch staff, and ensuring high-quality service delivery across all client ...

Essel

Facility Service Manger

Pleasanton, CA · On-site

The Facility Service Manager is responsible for overseeing day-to-day service operations, managing field technicians and dispatch staff, and ensuring high-quality service delivery across all client ...

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All JobsQuality Service JobsQuality Service Manager JobsQuality Service Manager Jobs in California

Quality Service Manager information

See California salary details

$24.9K

$90.9K

$163.9K

How much do quality service manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for quality service manager in California is $90,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $162,900.00 per year, depending on experience, location, and employer.

How much do quality managers get paid?

Quality Service Managers typically earn a median annual salary between $60,000 and $90,000, depending on experience, industry, and location. Salaries can increase with certifications such as Six Sigma or ISO auditor credentials and often include benefits like bonuses and health insurance.

What degree do you need to be a QA manager?

A Quality Service Manager typically needs a bachelor's degree in quality assurance, engineering, business administration, or a related field. Relevant experience, certifications such as Six Sigma or ISO auditor, and strong knowledge of quality management systems are also important for the role.

What is the difference between Quality Service Manager vs Customer Service Manager?

AspectQuality Service ManagerCustomer Service Manager
Primary FocusEnsuring product/service quality and complianceManaging customer interactions and satisfaction
CertificationsQuality management certifications (e.g., ISO, Six Sigma)Customer service or management certifications
Work EnvironmentManufacturing, healthcare, or service industriesRetail, hospitality, call centers
Key ResponsibilitiesQuality audits, process improvements, complianceHandling customer complaints, training staff, improving service experience

While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a service quality manager do?

A service quality manager oversees the delivery of services to ensure they meet company standards and customer expectations. They analyze performance data, implement process improvements, and may conduct staff training to enhance service quality. Strong communication skills and familiarity with quality management tools are essential for this role.

What is the highest salary for a QA manager?

The highest salaries for a Quality Service Manager or QA Manager can exceed $130,000 annually, especially in large organizations or with extensive experience and certifications. Senior QA managers overseeing multiple teams or complex projects tend to earn the top end of the salary range.
What cities in California are hiring for Quality Service Manager jobs? Cities in California with the most Quality Service Manager job openings:
Quality Service Manager jobs near you
Infographic showing various Quality Service Manager job openings in California as of July 2026, with employment types broken down into 84% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $90,855 per year, or $43.7 per hour.

Service Manager

A-PLUS AUTOMOTIVE

Reedley, CA • On-site

$40K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

Must have Experience- Service Manager
Why Join Us?:
  • Work-Life Balance: We operate Monday through Friday, and you'll enjoy most major holidays off.
  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for career advancement.
  • Employee discounts on services and parts.

About Us:
At Kolben Auto Care, we take pride in providing high-quality automotive services to our loyal customers. We’re seeking an experienced and dedicated Service Manager to join our team. As a Service Manager, you will play a crucial role in ensuring smooth operations, delivering excellent customer service, and leading a skilled team of technicians.
Job Responsibilities:
  • Oversee day-to-day operations of the service department, ensuring efficiency and high-quality service.
  • Manage and mentor a team of service advisors and technicians, providing training and guidance.
  • Develop and implement strategies to improve service department performance, customer satisfaction, and revenue.
  • Schedule and coordinate service appointments, ensuring timely completion of repairs and maintenance.
  • Handle customer inquiries, complaints, and concerns professionally and promptly.
  • Maintain accurate records of service orders, repair history, and customer interactions.
  • Monitor inventory and order parts to ensure the department is stocked.
  • Collaborate with the sales and parts departments to streamline workflow.
  • Prepare reports on department performance, including sales, productivity, and customer satisfaction.

Qualifications:
  • Proven experience in a service management or leadership role, preferably in the automotive industry.
  • Strong understanding of automotive repair and maintenance processes.
  • Excellent communication and customer service skills.
  • Ability to manage a team and work in a fast-paced environment.
  • Problem-solving skills and a strong attention to detail.
  • Proficiency in service management software and Microsoft Office Suite.
  • Ability to manage budgets and meet financial goals.
  • ASE certification or equivalent is preferred, but not required.