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Quality Service Manager Jobs in California (NOW HIRING)

Valley Auto LLC

Service Manager

Madera, CA · On-site

$75K - $150K/yr

The Service Manager will be responsible for overseeing daily service operations, developing and ... Monitor technician productivity, efficiency, and quality of work. * Ensure compliance with ...

Midas

Automotive Service Manager

Tustin, CA · On-site

$60K - $100K/yr

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service managers to manage and direct all service department ...

Midas

Automotive Service Manager

Napa, CA · On-site

$20 - $26/hr

Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

Midas

Automotive Service Manager

Encinitas, CA · On-site

$1.3K - $2.0K/wk

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service managers to manage and direct all service department ...

Midas

Automotive Service Manager

Carmichael, CA · On-site

$40K - $90K/yr

Signing bonus At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

Midas

Automotive Service Manager

Fremont, CA · On-site

$90K/yr

Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the ... We are looking for automotive service managers to manage and direct all service department ...

Midas

Automotive Service Manager

Carmichael, CA · On-site

$60K - $120K/yr

Training & development At Midas we are dedicated to providing quality services to customer vehicles ... We are looking for automotive service managers to manage and direct all service department ...

ARM Enterprises

Customer Service Manager

La Mirada, CA · On-site

$20 - $25/hr

Ensures high standards of quality service are maintained at all times * Delegate tasks when ... Report product issues to the management team * Comfortable working independently, making sound ...

ARM Enterprises

Customer Service Manager

La Mirada, CA · On-site

$20 - $25/hr

Ensures high standards of quality service are maintained at all times * Delegate tasks when ... Report product issues to the management team * Comfortable working independently, making sound ...

ARM Enterprises

Customer Service Manager

La Mirada, CA · On-site

$20 - $25/hr

Ensures high standards of quality service are maintained at all times * Delegate tasks when ... Report product issues to the management team * Comfortable working independently, making sound ...

Mr. Rooter

Service Manager

Anaheim, CA · On-site

$130K/yr

Position Summary The Service Manager is responsible for overseeing daily field operations ... Review jobs for quality control, documentation, pricing accuracy, and customer satisfaction.

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Showing results 21-40

All JobsQuality Service JobsQuality Service Manager JobsQuality Service Manager Jobs in California

Quality Service Manager information

See California salary details

$24.9K

$90.9K

$163.9K

How much do quality service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for quality service manager in California is $90,855.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $162,900.00 per year, depending on experience, location, and employer.

What is the difference between Quality Service Manager vs Customer Service Manager?

AspectQuality Service ManagerCustomer Service Manager
Primary FocusEnsuring product/service quality and complianceManaging customer interactions and satisfaction
CertificationsQuality management certifications (e.g., ISO, Six Sigma)Customer service or management certifications
Work EnvironmentManufacturing, healthcare, or service industriesRetail, hospitality, call centers
Key ResponsibilitiesQuality audits, process improvements, complianceHandling customer complaints, training staff, improving service experience

While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a quality service manager do?

A quality service manager oversees customer service operations to ensure high standards of quality and satisfaction. They develop and implement service protocols, monitor performance metrics, and address customer concerns to improve overall service delivery. Strong communication skills and familiarity with quality management tools are essential in this role.

What cities in California are hiring for Quality Service Manager jobs?

Cities in California with the most Quality Service Manager job openings:

Quality Service Manager jobs near you
Infographic showing various Quality Service Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,855 per year, or $43.7 per hour.

Service Manager

Martin Automotive Group

San Bernardino, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

Martin Automotive Group is looking for a Service Manager to join our team at our Volkswagen San Bernardino location! Our continued success and future growth is attributed to our employees. Our dealership group is a leader in the automotive industry, that has developed into one of the most successful and respected automobile retail organizations in the nation and has consistently been ranked in the Automotive News Top 125 Dealership Groups! We are a world class dealer group that employs over 400 service and sales professionals. Our company thrives on the goal of professional growth through customer and employee satisfaction.

Responsibilities:

  • Establish goals and objectives for the department and develop plans to meet them.
  • Coordinate and administer an annual operating budget for the service department.
  • Direct and schedule all activities of the service department employees.
  • Understand and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA right-to-know, etc. Complete OSHA training and ensure OSHA training completion by department employees.
  • Provide technical assistance to service department employees when needed.
  • Conduct monthly meeting with service department employees.
  • Monitor service technician's payroll records and establish competitive compensation plans for service department employees.
  • Establish and maintain positive relationships with customers to encourage repeat and referral business.
  • Establish and maintain positive relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serve as liaison with factory representatives. Completion of manufacturer meeting notes.
  • Marketing of service department through all available channels.
  • Provide accurate estimates and explain those estimates to customers regarding costs and time required for repairs and maintenance.
  • Follow up with customers on unsold repairs.
  • Keep abreast of new equipment tools and systems available and recommend purchases. Monitor the location and care of shop tools.
  • Perform quality checks on completed repairs.
  • Establish and maintain paper service history files (customer, warranty and internal) by VIN on all work performed.
  • Ensure that work areas and customer waiting areas are clean and comfortable.
  • Control the performance of the department through comeback reports, warranty reports, monthly forecasts, etc.
  • Collect accounts receivable for service work.
  • Follow up with parts department on part orders to ensure parts availability.
  • Maintain and safeguard company assets (i.e. vehicles and equipment).
  • Follow policies and procedures as set forth in the Personnel Policy Manual and other corporate policies.
  • Any other duties as assigned.

Requirements

  • Minimum high school diploma or GED equivalent required
  • Five years in a dealership management position.
  • Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
  • Import experience is a plus

Benefits

  • Medical, Dental, Vision, Life Insurance
  • 401k
  • Paid Holidays
  • Weekly Paychecks

Service Manager, Service Manager Dealership, Subaru Service Manager

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Lane Manager, Service Manager, Customer Service, Manager EOE

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