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Quality Service Manager Jobs (NOW HIRING)

Future Career Opportunities

Service Manager

Charlotte, NC · On-site

$31 - $35/hr

Manage and develop maintenance team members to ensure high-quality service and performance * Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs * Oversee ...

Dead River Company

Service Manager II

Waterville, ME · On-site

$72K - $108K/yr

Oversees all service department operations and is responsible for the overall performance and management of the department by providing quality service and retaining a skilled, productive workforce.

Dead River Company

Service Manager II

Waterville, ME

$72K - $108K/yr

Oversees all service department operations and is responsible for the overall performance and management of the department by providing quality service and retaining a skilled, productive workforce.

ITW Hobart Service

Service Manager

AL · On-site

The Service Manager is accountable for assisting in leading and directing their assigned branch operations to achieve ongoing service revenue growth, profitability, productivity, quality, and service ...

Milea Auto Group

AUTOMOTIVE SERVICE MANAGER

Manhattan, NY · On-site

$100K - $150K/yr

Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...

Woodland Estates

Service Manager

Charlotte, NC · On-site

... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...

River Ridge

Service Manager

Tualatin, OR

$32 - $36/hr

... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...

Belmont at Duck Creek

Service Manager

Garland, TX · On-site

... quality service delivery and property readiness. KEY RESPONSIBILITIES * Lead and manage all ... maintenance operations across at least 1 apartment community ensuring consistent service standards ...

D2B Groups

Electrical Service Manager

Fall River, MA · On-site

Quality Assurance: Implement and monitor quality control processes to ensure that all electrical ... Monitor and manage the service department budget, ensuring financial goals are met while ...

NHE, Inc.

Service Manager

Charlotte, NC · On-site

$28 - $32/hr

Working closely with the Community Manager, this role supervises maintenance staff, ensures completed service requests and make-readies meet quality standards, manages inventory and budgets, and ...

HVAC RNTL

Service Manager

Phoenix, AZ · On-site

Service Manager Reports To: National Service Leader FLSA Status: Exempt Summary: We are seeking a ... Committed to delivering high-quality service and building lasting client relationships. * EPA ...

JF Group

Service Manager

Louisville, KY · On-site

The Service Manager leads a team of Service Technicians & Heavy Maintenance Technicians in delivering high quality & efficient service to customers while assuring profitability commitments are ...

Atlas Companies

Service Manager

Wauconda, IL · On-site

$65K - $80K/yr

... quality service for heavy-duty, compact equipment in the Chicagoland area. Why You'll Love Working ... Manage and develop technicians within the assigned branch. * Serve as the primary point of contact ...

Safeway Auto Service

Service Manager

Cadillac, MI · On-site

... quality vehicle they deserve, regardless of their credit or financial situation. We strive to ... Previous Service Manager Experience is Required * Knowledge of warranty procedures, work scheduling ...

Truck Sales & Service, Inc.

Service Manager

Midvale, OH · On-site

The Service Manager is expected to provide direction to service personnel; delegate assignments ... Ensure customer service and quality work is delivered to meet customer needs. * Performs necessary ...

Roda

Service Manager

Rockville, MD · On-site

$90K - $100K/yr

Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of ... Manages the shop P&L and ensures shop profitability * Works to continuously improve KPI's, market ...

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Quality Service Manager information

See salary details

$24K

$86.2K

$158K

How much do quality service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for quality service manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

What is the difference between Quality Service Manager vs Customer Service Manager?

AspectQuality Service ManagerCustomer Service Manager
Primary FocusEnsuring product/service quality and complianceManaging customer interactions and satisfaction
CertificationsQuality management certifications (e.g., ISO, Six Sigma)Customer service or management certifications
Work EnvironmentManufacturing, healthcare, or service industriesRetail, hospitality, call centers
Key ResponsibilitiesQuality audits, process improvements, complianceHandling customer complaints, training staff, improving service experience

While both roles aim to improve organizational performance, the Quality Service Manager focuses on maintaining quality standards and compliance, whereas the Customer Service Manager concentrates on enhancing customer satisfaction and service delivery. Understanding these differences helps organizations assign the right responsibilities and find suitable candidates.

What does a quality service manager do?

A quality service manager oversees customer service operations to ensure high standards of quality and satisfaction. They develop and implement service protocols, monitor performance metrics, and address customer concerns to improve overall service delivery. Strong communication skills and familiarity with quality management tools are essential in this role.

What cities are hiring for Quality Service Manager jobs?

Cities with the most Quality Service Manager job openings:

What are the most commonly searched types of Quality Service jobs?

The most popular types of Quality Service jobs are:

What states have the most Quality Service Manager jobs?

States with the most job openings for Quality Service Manager jobs include:

Quality Service Manager jobs near you
Infographic showing various Quality Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.

Service Manager

Future Career Opportunities

Charlotte, NC • On-site

$31 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Description:

Join Our Talent Network for Upcoming Multifamily Maintenance Leadership Opportunities


Are you a maintenance professional who takes pride in leading teams, solving problems, and keeping apartment communities operating at their best?


At Lion Real Estate Group, We're always looking to connect with talented Service Managers who are interested in future opportunities within our growing multifamily portfolio. While we may not have an immediate opening available, we're continually building relationships with experienced maintenance leaders who can step in and make an impact when opportunities arise.


What You’ll Do:

  • Lead and oversee all maintenance operations for a multifamily apartment community
  • Manage and develop maintenance team members to ensure high-quality service and performance
  • Coordinate and prioritize work orders, preventive maintenance programs, and emergency repairs
  • Oversee apartment turns and make-ready schedules to support occupancy goals
  • Ensure community systems, equipment, and amenities are maintained in excellent condition
  • Manage vendor relationships, inventory, and maintenance budgets
  • Maintain compliance with company policies, safety programs, and OSHA requirements
  • Support capital improvement projects and property inspections
  • Participate in on-call rotations and respond to maintenance emergencies as needed

Why You’ll Love It Here:

  • You'll lead a maintenance operation that directly impacts resident satisfaction and community success.
  • You'll have the opportunity to mentor and develop maintenance technicians while building a high-performing team.
  • You'll play a key role in property performance through preventive maintenance, unit turns, capital projects, and resident service.
  • You'll be supported by regional leadership that values safety, accountability, and professional growth.

Interested in Future Opportunities?

Submit your application and resume to join our talent network. We'll reach out when a Community Manager opportunity becomes available that aligns with your experience, skills, and location preferences.


We're always looking for exceptional leaders to join our team—and your next opportunity may be closer than you think.


Apply Today to Join Our Talent Community


Benefits Offered:

  • Medical, Dental, and Vision Insurance
  • Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
  • 401(k) Retirement Savings Plan (6% Company Match)
  • Paid Time Off:
    • Vacation
    • Sick Leave
    • Bereavement Leave
    • Holidays
    • Paid Parental Leave
    • Paid Volunteer Time Off
  • Employee Assistance Program
  • Rewards & Recognition
Requirements:

What We’re Looking For:

  • Previous Service Manager, Lead Maintenance Technician, or Maintenance Supervisor experience
  • Strong troubleshooting skills in HVAC, plumbing, electrical, appliances, and general maintenance
  • EPA Certification required or ability to obtain as required by local regulations
  • Proven leadership experience and ability to develop maintenance teams
  • Strong organizational and time-management skills
  • Commitment to resident service, safety, and quality workmanship
  • Ability to thrive in a fast-paced environment
  • Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

The Ideal Candidate

You're a hands-on leader who enjoys coaching others, solving complex maintenance challenges, and taking ownership of your community's physical condition. You understand that exceptional resident experiences start with exceptional maintenance service.