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Quality Account Manager Jobs in Michigan (NOW HIRING)

Dia Medical USA

Account Manager

Farmington Hills, MI · On-site

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

New

Pocket Nurse

Account Manager

Farmington Hills, MI · On-site

$60 - $100/hr

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

ZF Group

Account Manager

Farmington Hills, MI · On-site

What you can look forward to as Account Manager: * Customer commercial interface for Nissan NA ADAS ... Collaborate with Nissan ADAS sales team in Japan and sales/engineering/quality functions at NA HQ

SENSATA TECHNOLOGIES HOLDING PLC

Account Manager

Troy, MI · On-site

$97K - $133K/yr

The Sales Account Management Professional is responsible for achieving significant long term sales ... Ensure customers receive high-quality service and maintain top supplier ratings. Business ...

Dia Medical USA

Account Manager

Farmington Hills, MI · On-site +1

Account Manager (Medical Equipment Sales) Department: Instructional Sales Reports To: Director of ... At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for ...

New

URS Group

Account Manager

Plymouth, MI · On-site

Account Manager About United Road United Road is the largest finished vehicle logistics company in ... Quality and Performance Management: * Investigate quality issues and discrepancies, suggesting ...

24 Seven Talent

Account Manager

Birmingham, MI · On-site +1

$35 - $40/hr

... strong quality assurance, version control, and proofreading processes Develop a strong ... of account management/client services experience, ideally within an advertising, branding, or ...

New

24 Seven Talent

Account Manager

Birmingham, MI · On-site +1

$35 - $40/hr

... strong quality assurance, version control, and proofreading processes Develop a strong ... of account management/client services experience, ideally within an advertising, branding, or ...

New

LGC Staffing

Account Manager

Franklin, MI · On-site

Account Manager LGC Hospitality Staffing Full-Time | Base + Commission | Field & Office This is a ... Perform regular onsite check-ins to maintain service quality and visibility * Identify and act on ...

Opus Packaging LLC

Account Manager

Caledonia, MI · On-site

Account Managers will consult with customers as Packaging Specialists ... They will deliver new ideas, new programs with innovative, quality products to meet our customers ...

United Road Logistics LLC

Account Manager

Plymouth, MI · On-site

$65 - $95/hr

Account ManagerAbout United RoadUnited Road is the largest finished vehicle logistics company in ... Quality and Performance Management:Investigate quality issues and discrepancies, suggesting ...

IGI

Account Manager

Commerce Township, MI · On-site

... quality, and attentive service. We have an immediate opening for a Account Manager to join our ... Commerce Twp., MI office. This key role will be an integral part of a team dedicated to advanced ...

Lincoln Electric

Account Manager

Shelby Township, MI · On-site

Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of ... The OEM Account Manager is responsible for developing and executing strategic sales initiatives ...

IGI

Account Manager

Commerce, MI · On-site

... quality, and attentive service. We have an immediate opening for a Account Manager to join our ... Commerce Twp., MI office. This key role will be an integral part of a team dedicated to advanced ...

Lincoln Electric

Account Manager

Macomb, MI · On-site

Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of ... The OEM Account Manager is responsible for developing and executing strategic sales initiatives ...

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Quality Account Manager information

What is a quality account manager?

A Quality Account Manager is a professional responsible for ensuring that products or services meet certain quality standards while managing relationships with clients or customers. They serve as the main point of contact between the company and its clients regarding quality assurance issues, resolving concerns, and ensuring compliance with industry regulations. Their duties often include monitoring quality metrics, coordinating audits, and implementing improvements to processes. Quality Account Managers play a critical role in maintaining customer satisfaction and supporting continuous improvement initiatives within an organization.

How does a quality account manager typically collaborate with cross-functional teams to address client concerns?

A Quality Account Manager works closely with teams such as production, engineering, and customer service to resolve client issues related to product quality. They serve as the main point of contact for clients, gathering feedback and ensuring internal teams understand and act on client requirements. Regular meetings, status updates, and joint problem-solving sessions are common, allowing the Quality Account Manager to advocate for the client's needs while ensuring compliance with company standards. This collaborative approach helps build strong client relationships and ensures continuous improvement.

What are the key skills and qualifications needed to thrive as a quality account manager, and why are they important?

To thrive as a Quality Account Manager, you need expertise in quality assurance practices, account management, and a solid understanding of industry regulations, often supported by a degree in a related field. Familiarity with quality management systems (such as ISO 9001), CRM software, and data analysis tools is typically expected. Exceptional communication, problem-solving, and relationship-building skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring client satisfaction, maintaining compliance, and driving continuous improvement in quality standards.

What is the difference between Quality Account Manager vs Quality Assurance Specialist?

AspectQuality Account ManagerQuality Assurance Specialist
Primary FocusManaging client accounts, ensuring quality standards meet client expectationsDeveloping and implementing quality assurance processes and testing
Work EnvironmentClient-facing, project management, cross-department collaborationLaboratory, production, or software testing environments
Required CredentialsRelevant certifications (e.g., ISO, Six Sigma), experience in quality managementQuality assurance certifications, technical skills, industry-specific knowledge

While both roles focus on quality, the Quality Account Manager primarily manages client relationships and ensures quality standards align with client needs, whereas the Quality Assurance Specialist concentrates on developing testing procedures and ensuring product or service quality through technical assessments.

What are popular job titles related to Quality Account Manager jobs in Michigan?

For Quality Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Quality Account Manager jobs in Michigan look for?

The top searched job categories for Quality Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Quality Account Manager jobs?

Cities in Michigan with the most Quality Account Manager job openings:

Quality Account Manager jobs near you
Infographic showing various Quality Account Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Account Manager

Dia Medical USA

Farmington Hills, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Job Title:Account Manager (Medical Equipment Sales) Department:Instructional Sales
Reports To:Director of Sales FLSA Status:Exempt
DiaMedical USA is a fast-growing medical equipment distributor looking to fill an Account Manager position in our Farmington Hills, MI office. At DiaMedical USA, our mission is to improve quality healthcare by acting as a turnkey solution for healthcare facilities and educational institutions, allowing clinicians and instructors to prioritize patient care. As one of the largest healthcare and education equipment providers in the country, we achieve our mission by simplifying the purchasing process and operating as a single source supplier of over 1,500 healthcare and instructional manufacturers.
The Account Manager is a part of our exciting expansion as we grow our brand in new markets across the US. This position focuses on acquiring revenue streams from existing customers as well as bringing on new customers who can benefit from our product offerings. The Account Manager is responsible for meeting or exceeding monthly and quarterly quotas while maintaining a high level of customer satisfaction.
This job requires connecting with people quickly in an outgoing, friendly manner. Using persuasive communication to sell to others and gain their interest is an important aspect of the job. A sense of urgency is needed, combined with getting work done in complete, accurate detail and in accordance with company standards.
Key Responsibilities and other duties as assigned:
  • Fosters sales relationships with hundreds of customer accounts in a manner that increases brand awareness, product presence, and revenue generation for all product offerings.
  • Utilizes a solutions-selling approach to provide turnkey Medical Equipment Management Solutions to our existing customers, prospects and lost accounts.
  • Adheres to defined customer pricing, whether on a per order/quote basis or at the account level as it pertains to recurring/repeat business, while remaining within company-approved tolerances.
  • Develops new business opportunities through creative prospecting, lead follow up, and conducting outbound warm and cold calling and emailing for proactive account management on a daily basis.
  • Prices and submits formal quote/bid requests from customers on a daily basis.
  • Contributes information for sales strategies by evaluating current product results, identifying needs to be filled, monitoring competitive products, and analyzing and relaying customer reactions.
  • Compiles and qualifies lists of prospective customers based on established criteria.
  • Monitors assigned territory sales activity and identifies trends as it pertains to sales/marketing initiatives.
  • Coordinates with the Customer Service team working on the same account to ensure consistent service.
  • Investigates and resolves customer complaints escalated by the Customer Service team.

  • Maintains confidentiality of all records, products, demographic information or any information that is specific the planning, development and operation of DiaMedical.

Travel:
  • US travel primarily for tradeshows and/or customer visits.

Supervisory Responsibilities:
  • This position has no supervisory responsibilities.

Education:
  • Bachelor's degree in Business Administration and a minimum of 3 years of related experience in direct B2B sales or the equivalent of 7 years combination of education and experience.

Skills and Experience:
  • Proven track record of success in sourcing, developing, closing, maintaining, and growing sales relationships with existing and prospective customers in an assigned territory.
  • Familiarity working with estimating, bid proposals, and contract negotiations required.
  • Ability to calculate and monitor profitability at the item, order, and account territory levels.
  • Ability to analyze accounts to create a selling/marketing strategy specific to each territory's unique characteristics.
  • Strong written and verbal communication skills and professional business presentation acumen.
  • Highly driven, ambitious and possesses a strong work ethic.
  • Proficiency with ERP systems, Internet, and Microsoft Office programs including Word, Excel, and PowerPoint.
  • Experience with EMS Procurement cycles and purchasing platforms a plus.

Benefits and Compensation:
  • Competitive wages and quarterly and annual bonus opportunities.

  • Medical, dental, and vision insurance coverage options.
  • 401(k) retirement plan with company matching contributions.
  • Paid time off, personal time, paid holidays, and hybrid onsite/remote work schedule.
  • Company-paid life insurance.
  • Voluntary life, disability, accident, and critical illness insurance options.
  • On-site fitness center.
  • Casual dress code.
  • The opportunity to make a difference in the ever-growing healthcare field.

Physical and Cognitive Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to sit; talk; hear; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; lift and/or move weight up to 15 pounds. No employee is authorized to lift weight over 50 pounds without assistance. Specific vision abilities required by this job include close, distance and color vision.
This role requires the individual to be able to understand, remember, apply and/or communicate complex information and problems, opposing points of view on complex issues, and collaborate and negotiate on alternative solutions; organize and prioritize thoughts, ideas, and own work schedule; apply common sense, analyze and make decisions which have significant impact on immediate work unit and monitor impact outside immediate work unit; express written and spoken word for internal and external communications and compose materials such as detailed reports, forms, letters, manuals, presentations and communicate information; add, subtract, multiple and divide in all units of measure using whole numbers, common fractions and decimals; compute rate, ratio, and percent; draw and interpret bar graphs and compute, analyze, and interpret statistical data for reporting purposes and/or to develop forecasts.
DiaMedical is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. Information is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check).

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