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Qa Program Manager Jobs (NOW HIRING)

Shield HealthCare

Quality Assurance Lead

Carrollton, TX · On-site

$80K - $93K/yr

Lead the ongoing evolution of the Contact Center Quality Assurance program by identifying ... Partners with operations, training, workforce management, compliance, and other departments to ...

New

Shield HealthCare

Quality Assurance Lead

Valencia, CA · On-site

$80K - $93K/yr

Lead the ongoing evolution of the Contact Center Quality Assurance program by identifying ... Partners with operations, training, workforce management, compliance, and other departments to ...

New

Vestis

Group Quality Assurance Manager

Chicago, IL · On-site

The Manager's monitoring and performance tracking tools must provide a solid foundation for a wide ... Develops and maintains strong Quality Assurance Program policies and procedures; * Develops and ...

PingWind

Quality Assurance Manager

Alexandria, VA

PingWind is seeking a Quality Assurance Manager oversees the organization's quality assurance programs to ensure products, services, and processes meet established standards and regulatory ...

Oklo

Quality Assurance Lead

Santa Clara, CA · On-site

Manage supplier evaluations and qualifications, including initial qualification, requalification, scope changes, technical capability reviews, QA program evaluations, and maintenance of the approved ...

PingWind

Quality Assurance Manager

Alexandria, VA · On-site

PingWind is seeking a Quality Assurance Manager oversees the organization's quality assurance programs to ensure products, services, and processes meet established standards and regulatory ...

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Qa Program Manager information

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$24K

$86.2K

$158K

How much do qa program manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for qa program manager in the United States is $86,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $136,000.00 per year, depending on experience, location, and employer.

Is a QA manager a stressful job?

A QA Program Manager role can be stressful due to the responsibility of ensuring product quality, meeting deadlines, and managing cross-functional teams. The job often involves handling tight schedules, complex testing processes, and stakeholder expectations, which can contribute to work-related stress. However, workload and stress levels vary depending on company size, project scope, and individual management skills.

What is the role of a QA program manager?

A QA program manager oversees quality assurance processes within an organization, developing and implementing testing strategies to ensure products meet quality standards. They coordinate testing teams, manage quality metrics, and often utilize tools like test management software to improve product reliability and compliance.

What is a QA Program Manager?

A QA Program Manager is a professional responsible for overseeing and coordinating quality assurance (QA) programs within an organization. They manage teams, set QA standards, and ensure that products or services meet quality requirements before they are released to customers. Their role often includes strategic planning, process improvement, risk management, and collaborating with other departments to maintain high-quality deliverables. QA Program Managers also monitor performance metrics, facilitate audits, and drive continuous improvement initiatives.

What is the difference between Qa Program Manager vs Qa Analyst?

AspectQa Program ManagerQa Analyst
CredentialsTypically requires a bachelor's degree in quality assurance, engineering, or related field; certifications like ASQ CQE or CQA are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ISTQB or ASQ CQA are beneficial
Work EnvironmentOversees multiple projects, manages teams, and develops quality programs within organizationsPerforms testing, inspections, and analysis to identify quality issues; works closely with development teams
Employer & Industry UsageUsed in manufacturing, software, and engineering sectors to lead quality initiativesCommonly found in software, manufacturing, and healthcare industries for testing and analysis

The Qa Program Manager focuses on developing and managing quality programs across projects, while the Qa Analyst concentrates on executing testing and quality assessments. Both roles require relevant certifications and work within similar industries, but their responsibilities differ in scope and leadership level.

What are the key skills and qualifications needed to thrive as a QA Program Manager, and why are they important?

To thrive as a QA Program Manager, you need a solid background in quality assurance methodologies, project management, and a relevant degree such as in computer science or engineering. Familiarity with QA automation tools, test management systems, and certifications like PMP or ISTQB are typically required. Strong leadership, communication, and problem-solving skills help you effectively manage teams and collaborate across departments. These abilities are crucial for ensuring software quality, meeting project deadlines, and aligning QA initiatives with organizational goals.

What is the salary of a QA manager?

The salary of a QA Program Manager typically ranges from $80,000 to $130,000 annually, depending on experience, location, and company size. Senior roles or those in high-cost areas may offer higher compensation, and certifications like ISTQB can influence salary levels.

What are some common challenges faced by QA Program Managers when coordinating cross-functional testing efforts?

QA Program Managers often encounter challenges such as aligning testing schedules across multiple teams, ensuring consistent communication between development, QA, and product stakeholders, and managing shifting priorities or resource constraints. Successfully navigating these issues typically requires strong organizational skills, proactive risk management, and the ability to foster collaboration among diverse groups. Implementing clear processes and regular status updates can help minimize misunderstandings and keep testing efforts on track.

What does a QA manager do?

A QA Program Manager oversees quality assurance processes within an organization, ensuring products meet quality standards and customer expectations. They develop testing strategies, coordinate testing teams, and implement quality improvement initiatives, often using tools like test management software and metrics analysis. Strong leadership, communication, and understanding of testing methodologies are essential for this role.
More about Qa Program Manager jobs
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Qa Program Manager jobs near you
Infographic showing various Qa Program Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $86,159 per year, or $41.4 per hour.
Quality Assurance Manager

Quality Assurance Manager

North South Consulting Group

Oceanside, CA • On-site

Full-time

Posted 23 days ago

Job description

The Quality Assurance Manager is responsible for overseeing the quality management program for the USMC Wounded Warrior Call Center. This position develops, implements, and monitors quality assurance processes to ensure compliance with the Performance Work Statement (PWS), Performance Requirements Summary (PRS), and all applicable Marine Corps policies. Serving as the Alternate Program Manager, this individual also assumes management responsibilities in the absence of the Program Manager, ensuring uninterrupted operations and contract performance.
Responsibilities
  • Develop, implement, and maintain the Quality Control Plan (QCP).
  • Monitor contract performance against all PRS metrics and performance standards.
  • Conduct call monitoring and quality reviews of customer interactions.
  • Develop quality scorecards, evaluation criteria, and performance reports.
  • Analyze performance trends and recommend corrective actions and process improvements.
  • Conduct internal audits to ensure compliance with contract requirements.
  • Provide coaching and feedback to supervisors and customer care representatives.
  • Track corrective actions through completion.
  • Prepare monthly quality assurance reports for Government review.
  • Ensure compliance with HIPAA, Privacy Act, cybersecurity, and PII requirements.
  • Serve as the Alternate Program Manager when required.
  • Assist with risk management, transition activities, and continuous process improvement initiatives.
  • Support Government Quality Assurance Surveillance Program (QASP) reviews.
Qualifications
  • Bachelor’s degree
  • 3 years or more of QA/QC experience in a call center or customer service environment.
  • Experience developing quality assurance scorecards and monitoring customer interactions.
  • Knowledge of quality management methodologies and continuous improvement processes.
  • Experience conducting performance audits and compliance reviews.
  • Strong leadership and coaching abilities.

Desired Qualifications
  • Experience supporting Department of Defense or healthcare contracts.
  • Lean Six Sigma or other quality improvement certification.
  • Experience preparing executive performance reports and dashboards.

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