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Public Works Secretary Jobs (NOW HIRING)

Saginaw Area Consortium

School Secretary

Saginaw, MI · On-site

Carrollton Public Schools CARROLLTON PUBLIC SCHOOLS EMPLOYMENT OPPORTUNITY Carrollton Learning ... Works as part of a team. * All other duties as assigned by the administration. REQUIRED ...

Spring-Ford Area School District

Secretary

Royersford, PA · On-site

$22.65/hr

Works within the student information system database to: make pseudo-changes, process electronic ... This position is part of the Public School Employees Retirement System (PSERS). Spring-Ford Area ...

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Public Works Secretary information

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$24.5K

$45.9K

$63K

How much do public works secretary jobs pay per year?

As of Jun 9, 2026, the average yearly pay for public works secretary in the United States is $45,945.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $52,500.00 per year, depending on experience, location, and employer.

What does a Public Works Secretary do?

A Public Works Secretary provides administrative and clerical support to a city's or municipality's public works department. Their duties often include managing correspondence, scheduling meetings, maintaining records, processing work orders, and assisting with budget and purchasing paperwork. They serve as a key point of contact between the public, contractors, and department staff, ensuring that information flows smoothly and tasks are completed efficiently. This role requires strong organizational and communication skills, as well as familiarity with office software and procedures.

What is the difference between Public Works Secretary vs Public Works Clerk?

AspectPublic Works SecretaryPublic Works Clerk
CredentialsHigh school diploma; administrative experienceHigh school diploma; administrative skills
Work EnvironmentOffice setting within public works departmentOffice environment, often supporting public works staff
Employer & IndustryMunicipal government, public works departmentsMunicipal government, public works departments
Primary ResponsibilitiesScheduling, correspondence, record keepingData entry, filing, assisting with clerical tasks

The Public Works Secretary and Public Works Clerk roles both support municipal public works departments with administrative tasks. The Secretary typically handles more complex scheduling and correspondence, while the Clerk focuses on data entry and filing. Both positions require similar credentials and work environments, making them closely related but distinct in scope.

What are the key skills and qualifications needed to thrive as a Public Works Secretary, and why are they important?

To thrive as a Public Works Secretary, you need strong administrative, organizational, and communication skills, typically supported by a high school diploma or equivalent and experience in office environments. Familiarity with office software (such as Microsoft Office Suite), document management systems, and municipal record-keeping is commonly required. Attention to detail, professionalism, and the ability to multitask while interacting courteously with the public and staff are valuable soft skills. These qualifications ensure efficient office operations, accurate record maintenance, and effective support for public works projects and personnel.

What are some common challenges faced by a Public Works Secretary and how can they be managed?

A Public Works Secretary often manages multiple tasks simultaneously, such as coordinating schedules, handling public inquiries, and maintaining records for various municipal projects. Balancing urgent requests from both internal staff and the public can be challenging, especially during peak project periods. Effective time management, strong organizational skills, and clear communication with team members are key ways to handle these demands. Building a good understanding of departmental priorities and maintaining updated filing systems also help reduce stress and improve workflow.
More about Public Works Secretary jobs
What cities are hiring for Public Works Secretary jobs? Cities with the most Public Works Secretary job openings:
What states have the most Public Works Secretary jobs? States with the most job openings for Public Works Secretary jobs include:
What job categories do people searching Public Works Secretary jobs look for? The top searched job categories for Public Works Secretary jobs are:
Public Works Secretary jobs near you
Infographic showing various Public Works Secretary job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $45,945 per year, or $22.1 per hour.
Customer Service Representative

Customer Service Representative

City of Kansas City Missouri

Kansas City, MO

$18.37 - $28.01/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

City Of Kansas City (Missouri) rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

188th of 645 rated public administrative organizations

Job description

Pay,Benefits, & Work Schedule

Position available with the Public Works Department, Residential Refuse Division
Location: 5300 Municipal Ave
Pay: $18.37-$28.01 per hour
Schedule: Monday-Friday 6:30a.m.-3:00p.m.
Application Deadline: June 10, 2026

Responsibilities
What youll do
  • Greet and direct the public and internal staff to appropriate resources within the Public Works Department or throughout the organization to ensure timely and accurate assistance
  • Respond to information requests and resolve routine complaints to support positive customer experiences
  • Monitor and respond to incoming calls, 311 emails, and online inquiries for the Public Works Department to ensure no request goes unanswered
  • Work with independence and judgment in accordance with city and departmental policies and regulations to handle service requests appropriately
  • Respond promptly to reports transmitted to Public Works in real time based on the coding selected in the My KCMO system to support efficient service delivery
  • Update the assigned Public Works division, provide input through the My KCMO portal, share updates with the reporter, and close cases once a resolution is provided by the department
What success looks like
  • Customer inquiries and service requests are responded to promptly and accurately
  • Reports submitted through My KCMO are routed correctly and updated in real time
  • Communication between residents and Public Works divisions is clear, professional, and consistent
  • Routine complaints are resolved efficiently and in line with city policy
  • Cases are documented thoroughly and closed appropriately once resolved
What you get
  • Stable, full-time city employment with a predictable schedule
  • Training on city systems, customer service standards, and Public Works operations
  • Opportunities to build transferable skills in customer service, problem-solving, and municipal operations
  • City benefits package including paid time off, holidays, and retirement options
  • A role with clear expectations and meaningful daily impact on city services
Why this role matters
This position ensures residents and city staff receive timely information and support, helping Public Works respond quickly and effectively to community needs. Your work directly improves service delivery, trust, and communication between the city and the public.
Qualifications
REQUIRES
  • High school graduation or GED and one (1) year of public or private sector experience in customer service work OR
  • An equivalent combination of education and experience
  • Ability to pass a background check as prescribed by the City
Other Information

Military veterans encouraged to apply

Why You'll Love Working with Us Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidayswith accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Lifes Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expensesinvest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the Citys Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.

For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.

Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org.

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during wartime and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code 4211).

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