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Protective Services Manager Jobs (NOW HIRING)

Springwell

Protective Services Supervisor

Waltham, MA · On-site

The Protective Services Supervisor provides regular administrative and clinical supervision to ... case management or investigations required. * Prior supervisory experience strongly preferred.

Novant Health

Protective Services - Officer

Winston Salem, NC · On-site

$16.25 - $20.50/hr

Work alongside experts in Emergency Management, Executive Protection, Community Patrol, and Investigations. As a Protective Services Officer, you will: * Respond to emergency calls for assistance and ...

Portage County Ohio

Clinical Services Manager

Ravenna, OH

$59K - $81K/yr

Will enhance and provide weekly residential placement reports to the JFS Director, Child Protective Services Administration and Program Manager of Child Protective Services. Will participate in ...

OhioHealth

Protective Services Officer Armed

Van Wert, OH · On-site

$16 - $20.25/hr

Observes, corrects, reports and documents incidents of risk-related situations to management ... Each Security/Protective Services Officer must maintain a level of fitness which will allow him/her ...

Washington University of St. Louis

... service, and collaboration across the medical campus ... OFMD manages the maintenance and operation of more than 65 buildings, encompassing over 14.8 ...

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Protective Services Manager information

What are Protective Services Managers?

Protective Services Managers are professionals responsible for overseeing and coordinating security and safety operations within an organization or facility. They develop policies and procedures to protect people, property, and information from threats such as theft, vandalism, or emergencies. Their duties often include supervising security personnel, conducting risk assessments, and ensuring compliance with laws and regulations. Protective Services Managers may work in various settings, including corporate environments, government agencies, or educational institutions.

What is the difference between Protective Services Manager vs Security Supervisor?

AspectProtective Services ManagerSecurity Supervisor
CredentialsSecurity certifications, management experienceSecurity guard licenses, supervisory training
Work EnvironmentCorporate, government, or large facility settingsSecurity teams, patrols, access control
Employer & IndustryOrganizations needing security oversightSecurity firms, large facilities
Search & Comparison IntentUnderstanding managerial roles in securitySupervisory roles in security teams

The Protective Services Manager typically oversees security operations, manages staff, and develops security policies in large organizations or government agencies. In contrast, a Security Supervisor directly supervises security personnel and handles daily security tasks. Both roles require security-related credentials, but the manager position involves more strategic planning and administrative responsibilities.

What are some common challenges faced by Protective Services Managers, and how can they be addressed?

Protective Services Managers often encounter challenges such as coordinating teams with diverse backgrounds, maintaining up-to-date security protocols, and responding effectively to emergencies. To address these, managers should invest in ongoing training, establish clear communication channels, and foster a culture of preparedness and accountability. Regular drills, updated risk assessments, and strong collaboration with local law enforcement also help ensure the team is well-equipped to handle evolving security threats.

What are the key skills and qualifications needed to thrive as a Protective Services Manager, and why are they important?

To thrive as a Protective Services Manager, you need expertise in security management, risk assessment, and operational leadership, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with security technologies, incident management systems, and certifications such as Certified Protection Professional (CPP) are typically required. Strong decision-making, communication, and conflict resolution skills help you lead teams and coordinate with stakeholders effectively. These competencies are critical for ensuring the safety of people and assets, managing emergencies, and maintaining compliance with security standards.
More about Protective Services Manager jobs
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What are the most commonly searched types of Protective Services jobs? The most popular types of Protective Services jobs are:
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Protective Services Manager jobs near you
Infographic showing various Protective Services Manager job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 23% Full Time, 59% Part Time, 1% Temporary, and 16% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.
Protective Services Supervisor

Protective Services Supervisor

Springwell

Waltham, MA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 3 days ago

Job description

Springwell is seeking an organized and enthusiastic Supervisor for our Protective Services Program!  
POSITION DESCRIPTION:

The Protective Services Supervisor provides regular administrative and clinical supervision to Protective Services Workers who are conducting investigations of maltreatment and self-neglect of individuals age 60 and older.  The supervisor will meet with workers at least weekly to review investigations, provide direction and ensure that workers are making steady progress on cases. Other responsibilities include reviewing new reports for possible investigation, assisting in training new staff, community outreach, and reviewing records for quality and compliance.
The compensation for this role is $70,000. 

QUALIFICATIONS:

  • Bachelor’s Degree required.  Master’s Degree preferred.
  • 2 years’ experience in crisis intervention, counseling, case management or investigations required.
  • Prior supervisory experience strongly preferred.
  • Must have the ability to hold staff accountable and provide direct feedback.
  • LCSW or LICSW preferred.

GENEROUS BENEFITS:

  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within

GENEROUS BENEFITS:

  • 3 weeks of vacation in first year
  • Birthday off
  • 13 paid holidays
  • 3 paid personal days
  • 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
  • Health & dental insurance with employer contribution
  • Life and long-term disability insurance at no cost to employee
  • Flexible Spending Plan
  • Employee Assistance Plan
  • 401K Retirement Savings Plan w/ employer contribution
  • Mileage reimbursement
  • Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, telecommuting work option, remote work option
  • Employee referral bonuses
  • Free parking
  • Commitment to promoting from within
ABOUT US:
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
  • Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
  • Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
  • Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.

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