Property Operations Manager Jobs in Santa Rosa, CA

Position Summary

Farmhouse Inn is seeking a skilled and service-oriented Maintenance Engineer to help preserve the exceptional guest experience for which our Forbes-rated luxury property is known. The Maintenance Engineer is responsible for maintaining the hotel's buildings, guestrooms, public areas, restaurant, spa, back-of-house facilities, and grounds through preventative maintenance, repairs, and daily operational support.

This position requires a proactive professional who takes pride in craftsmanship, responds quickly to maintenance requests, and works collaboratively with all departments to ensure a safe, clean, and welcoming environment for guests and team members.

Essential Duties and Responsibilities

• Perform preventative maintenance on guestrooms, public spaces, mechanical systems, and equipment.
• Complete scheduled maintenance assignments in accordance with established preventive maintenance programs.
• Inspect building systems and identify repair needs before they become operational issues.
• Maintain accurate preventative maintenance records.

• Repair and maintain:
  • HVAC equipment
  • Plumbing systems
  • Electrical fixtures
  • Lighting
  • Appliances
  • Doors, locks, and hardware
  • Drywall, paint, and finishes
  • Carpentry and cabinetry
  • Flooring and tile
• Perform guestroom repairs while maintaining the highest standards of cleanliness and guest privacy.
• Troubleshoot maintenance issues efficiently and safely.

• Respond promptly and professionally to guest maintenance requests.
• Complete work with minimal disruption to guests.
• Maintain a courteous, professional demeanor while interacting with guests.
• Support the property's Forbes luxury service standards through attention to detail and responsiveness.

• Assist with seasonal maintenance projects.
• Maintain pools, hot tubs, irrigation systems, and exterior facilities as assigned.
• Monitor utility systems for efficiency and proper operation.
• Assist with snow, storm, or emergency response when necessary.

• Follow all OSHA, Cal/OSHA, environmental, and company safety standards.
• Maintain compliance with fire and life safety requirements.
• Properly handle chemicals, tools, and equipment.
• Immediately report unsafe conditions.
• Participate in emergency response procedures.

• Maintain engineering tools and equipment in good working order.
• Monitor inventory of maintenance supplies.
• Notify management of needed materials and replacement equipment.
• Assist in receiving and organizing engineering inventory.

• Work closely with Housekeeping, Front Office, Food & Beverage, Spa, and other departments.
• Assist with property improvement projects.
• Participate in department meetings and required training.
• Support special events and operational needs as assigned.

Qualifications

• High school diploma or GED.
• Minimum of 2 years of maintenance experience in hospitality, commercial facilities, or a similar environment.
• Working knowledge of:
  • Electrical systems
  • Plumbing
  • HVAC
  • Carpentry
  • Painting
  • General building maintenance
• Ability to safely operate power tools and maintenance equipment.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Valid driver's license preferred.

• Luxury hotel or resort maintenance experience.
• EPA Certification or HVAC certification.
• Pool Operator Certification (CPO).
• Experience with preventative maintenance software (HotSOS, Alice, or similar CMMS systems).

Physical Requirements

• Frequently stand and walk for extended periods.
• Lift, carry, push, and pull up to 50 pounds; occasionally up to 75 pounds with assistance.
• Climb ladders and stairs.
• Work in confined spaces and at elevated heights.
• Bend, stoop, kneel, crawl, and reach overhead.
• Work indoors and outdoors in varying weather conditions.

Schedule

This position requires flexibility and may include:

• Days
• Evenings
• Weekends
• Holidays
• On-call shifts
• Emergency call-outs as needed

Core Competencies

• Accountability
• Attention to Detail
• Mechanical Aptitude
• Problem Solving
• Time Management
• Teamwork
• Safety Awareness
• Communication
• Guest Service Excellence
• Initiative

Foley Hospitality Group Values

At Foley Hospitality Group, every team member contributes to creating memorable experiences through genuine hospitality, integrity, teamwork, innovation, and excellence. The Maintenance Engineer plays a vital role in ensuring Farmhouse Inn remains a beautiful, safe, and impeccably maintained luxury destination for every guest.

Foley Hospitality Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where all team members are treated with dignity and respect.