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Project Success Manager Jobs (NOW HIRING)

NorthEastern

Success Manager

Charlotte, NC · On-site

$53K - $75K/yr

Collect information and distribute reporting for learner success metrics; escalate specific learner ... Demonstrated strong business writing and project management skills. * Experience working in a ...

DataAnnotation

Customer Success Manager

Phoenix, AZ · Remote

$20/hr

Overview Join to apply for the Customer Success Manager role at DataAnnotation . We are looking for ... This is a full-time or part-time REMOTE position You'll be able to choose which projects you want ...

Cornerstone

The Customer Success Manager is responsible for supporting the client's adoption and continued ... Highly detail-oriented and able to manage multiple projects simultaneously. * Organized and ...

Dealhub

Customer Success Manager

Manhattan, NY · On-site

Careers > Position Customer Success Manager Customer Success Texas, USA, Texas City Description ... You will work hands-on with customers to configure solutions, lead onboarding projects, deliver ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Role Responsibilities As a Client Success Manager, you will be responsible for supporting our ... Strong organizational skills, including project and process management * Remote work experience and ...

Responsive

Customer Success Manager

Portland, OR · On-site

$85K - $95K/yr

The Customer Success Manager (CSM) is actively involved with and takes ownership of customer ... projects internally is a plus - Experience working with Mid-Market clients, with multiple key ...

Rocket 55 LLC

Client Success Manager

Minneapolis, MN · On-site

$70K - $79K/yr

The Client Success Manager will coordinate with project managers, the Account Strategy Lead, and the broader production team to deliver for our clients. They expertly translate business needs into ...

DataAnnotation

Customer Success Manager

Manhattan, NY · Remote

$20/hr

Join to apply for the Customer Success Manager role at DataAnnotation . We are looking for a ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

DataAnnotation

Customer Success Manager

Brooklyn, NY · Remote

$20/hr

Join to apply for the Customer Success Manager role at DataAnnotation We are looking for a Customer ... Benefits This is a full-time or part-time REMOTE position You'll be able to choose which projects ...

Cohere Beauty

Customer Success Manager

Phoenix, AZ · Hybrid

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of ... The CSM plays a key role in keeping projects on track, ensuring accurate documentation, and ...

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$105K

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How much do project success manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for project success manager in the United States is $105,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,000.00 and $128,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Project Success Manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

How does a Project Success Manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What is a Project Success Manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

What is 90% of a project manager's job?

For a Project Success Manager, 90% of the job involves planning, coordinating, and overseeing project activities to ensure timely delivery within scope and budget. This includes managing stakeholder communication, risk mitigation, and using tools like project management software to track progress and resolve issues. Effective leadership and problem-solving skills are essential to achieve project goals.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

More about Project Success Manager jobs
What cities are hiring for Project Success Manager jobs? Cities with the most Project Success Manager job openings:
What states have the most Project Success Manager jobs? States with the most job openings for Project Success Manager jobs include:
What job categories do people searching Project Success Manager jobs look for? The top searched job categories for Project Success Manager jobs are:
Project Success Manager jobs near you
Infographic showing various Project Success Manager job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $105,026 per year, or $50.5 per hour.
Customer Success Manager

Customer Success Manager

Responsive Technology Partners

Gastonia, NC • On-site

Full-time

Posted yesterday

Job description

Salary:

Responsive Technology Partners is looking to add a Customer Success Manager to our Gastonia, North Carolina team. In this role you will be responsible for building long-term client relationships, ensuring customers achieve value from a product or service post-sale to drive retention, satisfaction, and growth by onboarding, monitoring usage, resolving issues, identifying upsell opportunities, and acting as the client's internal advocate. A big part of this role includes working closely with sales, product, and support teams to minimize churn and maximize organic growth and retention. This position can be seen as a roadmap to becoming an Account Manager or Sales Executive.

Key Responsibilities:

  • Non-Project Onboarding: Guiding new non-project customers to become active, successful users. The Customer Success Manager will follow this process for all sales made themselves regardless of size or project status
  • Relationship Building: Serving as the main point of contact after on-boarding, fostering strong, trust-based connections alongside Account Managers
  • Quarterly Business Reviews: Proactively ensuring clients achieve their desired outcomes and see return on investment from the product while identifying upselling opportunities
  • Retention & Growth: Minimizing churn and getting re-term agreements signed while constantly looking for new revenue through life cycle management
  • Product Expertise: Deeply understanding the product and customer needs to offer solutions and training
  • Cross-functional Collaboration: Working with Sales, Marketing, and Product teams to advocate for customer needs
  • Proactive Support: Monitoring customer health and addressing potential issues before they escalate.
  • Reporting: Conducting Quarterly Business Reviews (QBRs) and tracking adoption metrics for newly onboarded services or locations


Essential Skills & Qualifications:

  • Persuasive communication, relationship management, and critical thinking skills
  • Experience with CRM tools (e.g., ConnectWise, HubSpot) and customer success platforms
  • Ability to analyze data to understand customer behavior
  • Proactive, organized, and accountable
  • Experience in customer-facing roles (service, success, account management)