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Project Success Manager Jobs in Needham, MA (NOW HIRING)

Northeastern University

Success Manager

Boston, MA · On-site

$53K - $75K/yr

The Success Manager reports to the Program & Relationship Manager. Key Responsibilities ... Demonstrated strong business writing and project management skills * Experience working in a highly ...

NorthEastern

Success Manager

Boston, MA · On-site

$53K - $75K/yr

The Success Manager reports to the Program & Relationship Manager. Key Responsibilities ... Demonstrated strong business writing and project management skills * Experience working in a highly ...

Jobtailor

Customer Success Manager

Boston, MA · On-site

Set standards for project management, customer communication, and tooling discipline * Own ... Support at-risk accounts and reset paths to success * Forecast resource needs across Customer ...

Tiretutor

Customer Success Manager

Boston, MA · On-site

$85K - $95K/yr

... , project management, and collaboration tools (e.g., HubSpot, Asana, Google Workspace, Slack ... success, and operations $85,000 - $95,000 per year

Overture Partners

Customer Success Manager

Boston, MA · On-site +1

$120K - $140K/yr

Customer Success Manager - Digital Health / Healthcare Technology We are partnering with a growing ... Track project scope, timelines, risks, and dependencies to ensure successful delivery * Partner ...

Appian

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Strong organization and project management skills with close attention to detail. * Experience with ...

Socket.dev

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Strong organization and project management skills with close attention to detail. * Experience with ...

Appian

Customer Success Manager

Boston, MA · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Strong organization and project management skills with close attention to detail. Experience with ...

Appian Corporation

Enterprise Platform Advisor

Boston, MA · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Strong organization and project management skills with close attention to detail. * Experience with ...

VibeIQ

Customer Success Manager

Boston, MA · On-site

$100K - $130K/yr

Customer Success Manager Salary Range : $100,000 - $130,000 annually This range reflects the base ... You'll wear many hats: part project manager, part trusted advisor, part product advocate.ESSENTIAL ...

Appian Corporation

Enterprise Platform Advisor

Boston, MA

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... Strong organization and project management skills with close attention to detail. * Experience with ...

NGE Sports

Customer Success Manager

Boston, MA · On-site

Position Summary: The Customer Success Manager will be a key member of MagicOrange's Customer ... Apply strategic thinking, project leadership, and advanced analytical skills to guide clients ...

VibeIQ Inc.

Customer Success Manager

Boston, MA · On-site

$100K - $130K/yr

Customer Success Manager Salary Range : $100,000 - $130,000 annually This range reflects the base ... You'll wear many hats: part project manager, part trusted advisor, part product advocate. ESSENTIAL ...

MagicOrange

Customer Success Manager

Dedham, MA · On-site

Position Summary: The Customer Success Manager will be a key member of MagicOrange's Customer ... Apply strategic thinking, project leadership, and advanced analytical skills to guide clients ...

Layer Health

Customer Success Manager

Boston, MA · On-site

$140K - $160K/yr

Customer Success Manager Boston or NYC Layer Health was founded in 2023 by leading machine learning ... Strong project management instincts; ability to drive despite ambiguity * Curious, proactive, and ...

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All JobsProject Success JobsProject Success Manager JobsProject Success Manager Jobs in Needham, MA

Project Success Manager information

See Needham, MA salary details

$49K

$114.4K

$184.6K

How much do project success manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for project success manager in Needham, MA is $114,411.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,400.00 and $140,000.00 per year, depending on experience, location, and employer.

What is a project success manager?

A Project Success Manager is a professional responsible for ensuring that projects meet their objectives and deliver the expected outcomes. They work closely with clients and internal teams to monitor progress, address challenges, and ensure effective communication throughout the project lifecycle. Their main goal is to drive project success by managing risks, facilitating collaboration, and making sure deliverables are completed on time and within budget. Project Success Managers often serve as the main point of contact for stakeholders, ensuring their needs are met and expectations are aligned. This role is crucial in industries where customer satisfaction and project outcomes directly impact business growth.

How does a project success manager typically collaborate with clients and internal teams to ensure project objectives are met?

A Project Success Manager serves as the primary liaison between clients and internal teams, facilitating clear communication and alignment of goals throughout the project lifecycle. They regularly coordinate with stakeholders to gather requirements, provide updates, and anticipate potential challenges. Internally, they work closely with cross-functional teams such as product, engineering, and customer support to ensure deliverables are on track and client expectations are consistently met. Building strong relationships and proactively addressing issues are key aspects of their daily responsibilities, ultimately driving project success and client satisfaction.

What are the key skills and qualifications needed to thrive as a project success manager, and why are they important?

To thrive as a Project Success Manager, you need expertise in project management methodologies, client relationship building, and a background in business or related fields. Familiarity with project management software (such as Asana, Jira, or Trello), CRM platforms, and relevant certifications like PMP or CAPM is typically required. Exceptional communication, problem-solving, and leadership skills help you proactively address challenges and foster trust with stakeholders. These skills are crucial for ensuring projects are delivered on time, within scope, and to the satisfaction of all parties involved.

What is the difference between Project Success Manager vs Project Coordinator?

AspectProject Success ManagerProject Coordinator
CredentialsTypically requires a project management certification (PMP, CAPM) and experience in project managementOften requires a bachelor's degree; certifications like CAPM are common but not mandatory
Work EnvironmentFocuses on strategic oversight, stakeholder communication, and ensuring project goals are metHandles day-to-day task coordination, scheduling, and supporting project teams
Employer & Industry UsageUsed across industries to ensure project success and client satisfactionCommonly found in project teams to assist in project execution

The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.

What does a successful project success manager do?

A successful Project Success Manager oversees project planning, execution, and delivery to ensure objectives are met on time and within budget. They coordinate teams, manage stakeholder communication, and utilize project management tools to track progress and resolve issues, ensuring overall project success.

What job categories do people searching Project Success Manager jobs in Needham, MA look for?

The top searched job categories for Project Success Manager jobs in Needham, MA are:

What cities near Needham, MA are hiring for Project Success Manager jobs?

Cities near Needham, MA with the most Project Success Manager job openings:

Project Success Manager jobs near you

Success Manager

Boston, MA • On-site

Northeastern University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Northeastern Universityexternal

$53K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

About the Opportunity
Job Summary
The Success Manager manages the student experience for specific programs within the Experiential Digital Global Education (EDGE) team's portfolio to deliver on Northeastern's values around experiential learning. The Success Manager reports to the Program & Relationship Manager.
Key Responsibilities & Accountabilities
  • Advise and assist learners with academic and program concerns; serve as the connector for learners to various university resources
  • Work with the instructional support team to facilitate learner engagement
  • Develop and implement communication and engagement plans for learners
  • Organize and attend live sessions and assist with delivery as needed
  • Collect information and distribute reporting for learner success metrics; escalate specific learner concerns to the program manager
  • Assist with course registration and manage student orientation

Minimum Qualifications
  • Bachelor's degree
  • Two to four years of student support and/or operations management experience
  • Highly developed people skills and ability to successfully communicate, both in writing and verbally, with a broad range of stakeholders
  • Strong organizational, problem-solving, administrative, and time management skills
  • Ability to analyze, synthesize, and summarize data
  • Demonstrated strong business writing and project management skills
  • Experience working in a highly collaborative environment and promoting a teamwork mentality

Required Documents
  • Please upload your Resume and Cover Letter

Position Type
Student Services
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107S
Expected Hiring Range:
$53,615.00 - $75,728.75
With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

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