OR · Remote
$70K - $75K/yr
We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients ... and project management skills to manage multiple priorities and effectively motivate clients to ...
OR · Remote
$70K - $75K/yr
We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients ... and project management skills to manage multiple priorities and effectively motivate clients to ...
OR · Remote
Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders. * Lifecycle Oversight: Demonstrated success managing the entire ...
OR · Remote
Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders. * Lifecycle Oversight: Demonstrated success managing the entire ...
Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team ... Proven ability to manage multiple projects at a time while paying strict attention to details
Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders. * Lifecycle Oversight: Demonstrated success managing the entire ...
Exceptional presentation, project management, and relationship skills, with the ability to command a room of executive stakeholders. * Lifecycle Oversight: Demonstrated success managing the entire ...
Contribute to cross-functional initiatives and special projects that advance the customer success ... Experience with CRM and customer success platforms such as Salesforce and Gainsight. * Comfort ...
Contribute to cross-functional initiatives and special projects that advance the customer success ... Experience with CRM and customer success platforms such as Salesforce and Gainsight. * Comfort ...
Facilitates level of effort estimating and develops asset acquisition requirements; tracks and reports on actuals against forecast Defines and manages project success/delivery criteria and monitors ...
Facilitates level of effort estimating and develops asset acquisition requirements; tracks and reports on actuals against forecast Defines and manages project success/delivery criteria and monitors ...
Defines and manages project success/delivery criteria and monitors and reports on the realization of project success against criteria set. Project Risk Management - Defines risk management plan ...
Defines and manages project success/delivery criteria and monitors and reports on the realization of project success against criteria set. Project Risk Management - Defines risk management plan ...
Manage project timelines, stakeholders, and implementation milestones in a structured way to ... Proven success driving enterprise transformation and value realization across global Fortune 1000 ...
New
Manage project timelines, stakeholders, and implementation milestones in a structured way to ... Proven success driving enterprise transformation and value realization across global Fortune 1000 ...
New
OR · On-site +1
$120K - $135K/yr
Title: Customer Success Manager, Partners Team Department: Partnerships Reports To: Manager ... Excellent project management, relationship-building, and long-term alliance planning skills.
OR · On-site +1
$120K - $135K/yr
Title: Customer Success Manager, Partners Team Department: Partnerships Reports To: Manager ... Excellent project management, relationship-building, and long-term alliance planning skills.
OR · On-site +1
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ... Professional Services experience / Implementations / Project Management is a plus * The ideal ...
OR · On-site +1
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ... Professional Services experience / Implementations / Project Management is a plus * The ideal ...
OR · Remote
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ... Professional Services experience / Implementations / Project Management is a plus * The ideal ...
OR · Remote
Maintain accurate and up-to-date records in CRM and success tools * Track customer KPIs ... Professional Services experience / Implementations / Project Management is a plus * The ideal ...
As a Customer Success Manager, you will be responsible for working closely with various internal ... Provide performance updates to project teams and executive-level client leaders (regular business ...
As a Customer Success Manager, you will be responsible for working closely with various internal ... Provide performance updates to project teams and executive-level client leaders (regular business ...
$90K - $100K/yr
Exceptional at managing complex projects in a cross-functional setting * Proficient Google Sheets ... customer success / account management role * Previous experience working in or with marketing ...
$90K - $100K/yr
Exceptional at managing complex projects in a cross-functional setting * Proficient Google Sheets ... customer success / account management role * Previous experience working in or with marketing ...
OR · Remote
$110K - $140K/yr
Manage a portfolio of concurrent onboarding accounts across the mid-market accounts, prioritizing ... Experience working with cross-functional teams and projects * 4+ years of customer success ...
OR · Remote
$110K - $140K/yr
Manage a portfolio of concurrent onboarding accounts across the mid-market accounts, prioritizing ... Experience working with cross-functional teams and projects * 4+ years of customer success ...
Defines and manages project success/delivery criteria and monitors and reports on the realization of project success against criteria set. Project Risk Management - Defines risk management plan ...
Quick apply
Defines and manages project success/delivery criteria and monitors and reports on the realization of project success against criteria set. Project Risk Management - Defines risk management plan ...
Collaboration is our foundation and critical to the success of the company. Every team member is ... We're looking for a Senior Project Manager to lead the successful execution of large-scale ...
Collaboration is our foundation and critical to the success of the company. Every team member is ... We're looking for a Senior Project Manager to lead the successful execution of large-scale ...
Collaboration is our foundation and critical to the success of the company. Every team member is ... We're looking for a Senior Project Manager to lead the successful execution of large-scale ...
Quick apply
Collaboration is our foundation and critical to the success of the company. Every team member is ... We're looking for a Senior Project Manager to lead the successful execution of large-scale ...
Collaboration is our foundation and critical to the success of the company. Every team member is ... We're looking for a Senior Project Manager to lead the successful execution of large-scale ...
Collaboration is our foundation and critical to the success of the company. Every team member is ... We're looking for a Senior Project Manager to lead the successful execution of large-scale ...
Manage project timelines, stakeholders, and implementation milestones in a structured way to ... Proven success driving enterprise transformation and value realization across global Fortune 1000 ...
New
Manage project timelines, stakeholders, and implementation milestones in a structured way to ... Proven success driving enterprise transformation and value realization across global Fortune 1000 ...
New
Albany, OR · On-site
Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders ... Manage changes to the project scope, schedule, and budget using appropriate verification techniques.
Albany, OR · On-site
Define project scope, goals, deliverables, and success criteria in collaboration with stakeholders ... Manage changes to the project scope, schedule, and budget using appropriate verification techniques.
| Aspect | Project Success Manager | Project Coordinator |
|---|---|---|
| Credentials | Typically requires a project management certification (PMP, CAPM) and experience in project management | Often requires a bachelor's degree; certifications like CAPM are common but not mandatory |
| Work Environment | Focuses on strategic oversight, stakeholder communication, and ensuring project goals are met | Handles day-to-day task coordination, scheduling, and supporting project teams |
| Employer & Industry Usage | Used across industries to ensure project success and client satisfaction | Commonly found in project teams to assist in project execution |
The Project Success Manager focuses on strategic oversight and ensuring overall project success, while the Project Coordinator handles operational tasks and supports project teams. Both roles are essential but differ in scope and responsibilities.
$70K - $75K/yr
Other
Medical, Dental, Vision, Retirement, PTO
Posted 20 hours ago
We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results, scale performance, and realize long-term value with Ylopo. You'll collaborate cross-functionally, consult on growth opportunities, and proactively manage both retention and adoption efforts. This is a high-impact role for a strategic thinker who thrives on building relationships, solving complex challenges, and delivering measurable outcomes.
Team members well-suited to this role will have a track record of successfully coaching, advising, and supporting high-profile clients and have previous success in aiding clients throughout their lifecycle to help them unlock the most value from solutions and services. Most importantly, we're looking for candidates who are quick-thinking, detail-oriented, organized, patient, positive, and thoughtful.
Responsibilities:
Serve as a trusted advisor to a portfolio of key customers by listening to them, understanding their objectives, pain points, and goals. Provide guidance and solutions to help them achieve results with Ylopo
Provide support throughout the client's lifecycle, ensuring that the clients' and Ylopo's achievements are met through adoption, growth, and continued subscription
Translate the strategic needs of our clients to tactical items and execute on those, such as conducting regular check-in calls and account reviews
Understand the client's full business model, developing a rapport across their internal team(s) to uncover business pain points and map Ylopo solutions to solve those challenges
Grow usage and adoption of the Ylopo product suite through proactive engagement, education, strategic touchpoints, and effective planning
Coordinate the involvement of other Ylopo personnel, including executive leadership, account growth, marketing, and product development, to meet account performance and adoption objectives and client expectations
Drive incremental business growth through client advocacy and referenceable initiatives
Requirements:
5+ years of customer success management experience
5+ years of experience within SaaS and enterprise software
Proven track record of demonstrated ability to drive client retention, adoption, and advocacy
Experience with Salesforce preferred
Excellent organizational and project management skills to manage multiple priorities and effectively motivate clients to align on execution
Undergraduate degree highly preferred
Excellent communicator with strong listening skills and technical aptitude
Understanding of real estate and the real estate profession a plus, but not necessary
This role is currently fully remote. Some small amount of long distance travel may be required for training, company summits, or client events.
Compensation and full benefits include starting pay from $70K to $75K plus 30% of base salary OTE bonus depending on experience; medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.
Sourced by ZipRecruiter
Internet and it
11 - 50 Employees
Los Angeles, CA, US
2013
