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Project Implementation Specialist Jobs (NOW HIRING)

PEARLY

Implementation Specialist

Atlanta, GA · On-site

$80 - $120/hr

Role Summary The Implementation Specialist owns the post-contract onboarding lifecycle for every ... Strong project management skills with the ability to run multiple concurrent onboardings * Outcome ...

Karbon

Implementation Specialist

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ...

Hello Patient

Implementation Specialist

Austin, TX · On-site

$90 - $120/hr

As an implementation specialist, you'll help scale what works -- owning implementations end-to-end ... Own timelines, stakeholders, and communication to keep projects moving * Track risks, resolve ...

Hello Patient

Implementation Specialist

Manhattan, NY · On-site

$90 - $120/hr

As an implementation specialist, you'll help scale what works -- owning implementations end-to-end ... Own timelines, stakeholders, and communication to keep projects moving * Track risks, resolve ...

ClassWallet

Implementation Specialist

As an Implementation Specialist, you don't just follow a checklist; you own the project lifecycle. You will act as a trusted advisor to school districts, state agencies, and foundations, leveraging a ...

New

Epiq

Implementation Specialist

Overland Park, KS · On-site +1

$60K - $75K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

New

Versaterm

Implementation Specialist

Mesa, AZ · On-site

The Role The Implementation Specialist leads complex client implementations of Versaterm public ... The role contributes to moderately complex project workstreams and is expected to drive quality ...

Versaterm

Implementation Specialist

The Role The Implementation Specialist leads complex client implementations of Versaterm public ... The role contributes to moderately complex project workstreams and is expected to drive quality ...

Karbon

Implementation Specialist

Los Angeles, CA · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ...

Karbon

Implementation Specialist

New York, NY · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ...

Karbon

Implementation Specialist

Arizona City, AZ · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ...

Karbon

Implementation Specialist

Dallas, TX · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ...

Karbon

Implementation Specialist

Chicago, IL · Remote

As an Implementation Specialist, you will lead customers through onboarding, data migration ... Manage end-to-end implementation projects for small to mid-sized accounts, building and maintaining ...

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Project Implementation Specialist information

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How much do project implementation specialist jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for project implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

What is a project implementation specialist?

Project Implementation Specialists are professionals responsible for ensuring that new projects, products, or systems are successfully integrated and operational within an organization. They coordinate between different departments, manage timelines, and address any issues that arise during the implementation phase. Their role may include training staff, troubleshooting problems, and ensuring that project goals are met on schedule. Project Implementation Specialists are key to helping organizations adopt new solutions smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a project implementation specialist?

To thrive as a Project Implementation Specialist, you need strong project management skills, a background in business or IT, and the ability to analyze processes and deliver solutions. Familiarity with project management software (such as Asana, Jira, or Microsoft Project), CRM systems, and relevant certifications like PMP or Agile are often required. Excellent communication, problem-solving abilities, and adaptability help you coordinate teams, manage stakeholders, and respond to evolving project demands. These skills ensure that projects are delivered efficiently, meet client expectations, and drive organizational success.

What are some common challenges faced by project implementation specialists, and how can they be effectively managed?

Project Implementation Specialists often encounter challenges such as coordinating between multiple stakeholders, managing shifting project timelines, and ensuring resource availability. Effective communication and proactive risk management are essential for overcoming these issues. Building strong relationships with team members and clients, maintaining detailed project documentation, and utilizing project management tools can help streamline processes and minimize setbacks. Regular status updates and adaptability to changing requirements also contribute to successful project implementations.

What is the difference between Project Implementation Specialist vs Project Coordinator?

AspectProject Implementation SpecialistProject Coordinator
Primary RoleExecutes and manages project tasks, ensuring project deliverables are met on time and within scope.Supports project planning, schedules meetings, and assists in tracking project progress.
Required SkillsProject management, communication, problem-solving, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMI-ACP, CAPM, or similar certifications often preferredLess likely to require certifications, but PMP or CAPM can be advantageous
Work EnvironmentOften in client-facing or technical project settingsTypically in office or administrative settings supporting project teams

While both roles support project success, the Project Implementation Specialist is more focused on executing and managing specific project tasks, whereas the Project Coordinator primarily supports planning and coordination activities. The Specialist often requires more technical skills and certifications, making them more involved in the hands-on implementation process.

How much do project implementation specialists make in the US?

Project implementation specialists in the US typically earn an average salary ranging from $60,000 to $90,000 per year, depending on experience, industry, and location. Salaries can increase with certifications such as PMP and proficiency in project management tools like MS Project or Jira.

Is implementation specialist a stressful job?

The role of a Project Implementation Specialist can be stressful due to tight deadlines, managing multiple stakeholders, and ensuring project goals are met. Success often depends on strong organizational skills, communication, and problem-solving abilities, which help manage workload and reduce stress levels.
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The top searched job categories for Project Implementation Specialist jobs are:

Project Implementation Specialist jobs near you
Infographic showing various Project Implementation Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

PEARLY

Atlanta, GA • On-site

$80 - $120/hr

Other

PTO

Posted 10 days ago

Job description

Role Summary

The Implementation Specialist owns the post-contract onboarding lifecycle for every new Pearly account, regardless of segment — from Committed through Go-Live. This role is responsible for getting new practices fully configured, trained, and confident in the platform, then handing off a well-documented, “Adopted” account to the Account Management CSM for ongoing relationship management, retention, and expansion. Where the Account Management CSM owns the long‑term customer relationship, the Implementation Specialist owns the critical first stretch: turning a signed contract into a live, functioning customer.

This is a full life‑cycle implementation role covering the entire book — SMB through Enterprise — rather than a single segment, and is a core seat in Pearly's CS model alongside the Account Management CSM.

Time Allocation

Implementation & onboarding delivery ~75%

  • Kickoff through go-live, all segments

Cross-functional coordination ~15%

  • Sales handoff, Product/Eng escalations, CSM handoff

Support queue coverage ~10%

  • Support queue overflow + PTO backfill

Key ResponsibilitiesOnboarding Delivery

  • Own onboarding for all newly signed accounts across every segment, managing pacing and prioritization across a mixed caseload.

  • Lead structured kickoff calls that define scope, timeline, stakeholders, and success criteria with each practice.

  • Configure the Pearly platform — PMS integration, payment setup, user permissions, and workflows — to match each practice's specific needs.

  • Run live training sessions for practice staff and providers, ensuring functional competency before go‑live.

  • Track onboarding milestones and early account-health signals in Pylon, escalating risk early.

Cross-Functional Coordination

  • Validate the automated HubSpot > Pylon handoff at Committed, confirming segment and account data are accurate before kickoff.

  • Partner with the CSM on a documented go-live handoff once an account reaches “Closed Won” status.

  • Surface technical or product gaps discovered during implementation to cross-functional stakeholders, with clear reproduction detail and proposed solutions (where applicable).

  • Provide light Support queue coverage for overflow and PTO backfill, consistent with the team's shared coverage model.

Process & Documentation

  • Help build and maintain onboarding playbooks, templates, and segment-specific workflows as the customer base grows.

  • Identify recurring onboarding friction points and propose process or tooling improvements.

Success Metrics

  • Time-to-go-live from Committed to Closed Won status

  • Onboarding CSAT / NPS

  • % of accounts reaching “Adopted” status within target window

  • Handoff quality, based on CSM feedback on handoff completeness

  • Data hygiene at close (segment field populated and accurate on HubSpot deals)

Ideal Candidate Profile

  • 2–4 years in SaaS implementation, onboarding, or technical customer success

  • Strong project management skills with the ability to run multiple concurrent onboardings

  • Outcome/ROI oriented

  • Comfortable leading live software configuration and training sessions with non-technical end users

  • Detail-oriented and process-driven, with experience building or improving onboarding playbooks

  • Familiarity with tools like HubSpot and a support/CS platform (e.g., Pylon, Zendesk, Intercom)

  • Technical background is a plus — comfort with integrations, APIs, or PMS/software configuration helps with platform setup and troubleshooting during onboarding

  • Dental or healthcare software experience is a plus, but not required

  • Payment Services background a plus

  • Comfortable with startup ambiguity and evolving process

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