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Progressive Customer Service Jobs in Georgia (NOW HIRING)

RXO

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...

RXO

Customer Service Representative

Savannah, GA · On-site

$15 - $20.25/hr

As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...

RXO

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...

RXO

Customer Service Representative

Savannah, GA · On-site

$15 - $20.25/hr

As a Customer Service Representative at RXO, you will ensure that we deliver on our promise of ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...

Aston Carter

Customer Service Specialist

Atlanta, GA · On-site

$22 - $24/hr

Customer Service Specialist Are you someone who thrives on helping others, staying organized, and ... Associate's or Bachelor's degree (completed or in progress) in Communications, Business ...

TJX Companies

Customer Service Supervisor

Savannah, GA · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

Tjx

Customer Service Supervisor

Savannah, GA · On-site

$14 - $14.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... progress updates * Provides and accepts recognition and constructive feedback * Partners with ...

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Progressive Customer Service information

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How much do progressive customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for progressive customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Availability of remote jobs can vary based on company needs and location requirements.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers a standard work schedule, training programs, and opportunities for advancement, making it a stable option for those interested in the insurance industry.

What are the most commonly searched types of Progressive Customer Service jobs in Georgia?

The most popular types of Progressive Customer Service jobs in Georgia are:

What are popular job titles related to Progressive Customer Service jobs in Georgia?

For Progressive Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Georgia look for?

The top searched job categories for Progressive Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Progressive Customer Service jobs?

Cities in Georgia with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Lead

Serenity Mental Health Centers

Alpharetta, GA • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Customer Service Lead
Ready to Lead with Heart? Bring Your Customer Service Experience to a Purpose-Driven Team.
At Serenity, we're building high-impact teams and transforming the way people experience well-being.
You Know How to Serve. We'll Teach You How to Guide.
We're not looking for industry-specific experience-we're looking for impactful, service-minded leaders who can connect, inspire, and guide others. If you're driven to help people and skilled at having meaningful conversations, we'll provide the training and support you need.
The Role: Customer Service Lead
As a Customer Service Lead, you'll help individuals take meaningful steps forward on their personal journeys. You'll provide guidance, ensure they understand their options, and support them throughout the process. You'll also lead by example, fostering a culture of trust and exceptional service within your team.
If you're ready to take your customer service leadership to a mission-driven role, this is your opportunity.
What You'll Do
  • Build strong, supportive relationships with individuals beginning their journey
  • Educate and guide them to take the next steps toward their goals
  • Address concerns with patience and confidence, ensuring progress
  • Model excellent service and communication for your team
  • Be adaptable and step into other roles when needed to support the team
What You Need
  • High School Diploma or GED
  • 3+ years of full-time customer service experience (ideally in leadership roles)
  • Leadership experience or a natural ability to guide and motivate others
  • Excellent communication, problem-solving, and emotional intelligence skills
  • Ability to remain calm and effective under pressure
  • Experience in fast-paced, people-focused roles such as hospitality, call centers, coaching, caregiving, or tutoring is a strong plus
Why You'll Love Working Here
  • Fulfillment - Make a real impact by helping others achieve their goals
  • Career Growth - We promote from within and offer plenty of room to advance
  • Competitive Pay
  • Excellent Benefits - 90% coverage for medical, dental, and vision
  • 401(k) - Invest in your future with us
  • Paid Time Off - 10 PTO days (15 after your first year) + 10 paid holidays for rest and renewal

Who We AreWe use advanced technology to improve well-being and offer hope when traditional approaches haven't worked. Our people-first philosophy drives meaningful results, and we're changing lives every day.
We are an Equal Opportunity Employer. If you're qualified, we want you on our team. This position is contingent upon successful completion of a background check and drug screening upon hire.

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