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Progressive Customer Service Jobs in Georgia (NOW HIRING)

1st Franklin Financial

Customer Service

Newnan, GA · On-site

$15/hr

Conducts follow-up communication with court system on progress of action filed * Resolve issues ... Serving our customers by working onsite at the Recovery Centers location(s) is an essential ...

1st Franklin Financial

Customer Service

Newnan, GA · On-site

$15/hr

Conducts follow-up communication with court system on progress of action filed * Resolve issues ... Serving our customers by working onsite at the Recovery Centers location(s) is an essential ...

Coleto Brands

Customer Service Representative

Jefferson, GA · On-site

$14.75 - $20/hr

Coleto Brands, parent Company of Progress Lighting and Kichler, is seeking to fill a DC Customer Service Representative position at our Progress Lighting - Jefferson, GA location for 1st Shift (6:00 ...

HSBC Global Services Limited

$10.75 - $14.50/hr

By keeping clients fully informed of progress throughout life of a query. * By prioritizing work ... Work productively, professionally and demonstrate ways to improve customer service. * Regularly ...

New

Coleto Brands

Customer Service Representative

Jefferson, GA

$14.75 - $20/hr

Coleto Brands, parent Company of Progress Lighting and Kichler, is seeking to fill a DC Customer Service Representative position at our Progress Lighting - Jefferson, GA location for 1st Shift (6:00 ...

Coleto Brands

Customer Service Representative

Jefferson, GA · On-site

$14.75 - $20/hr

Coleto Brands, parent Company of Progress Lighting and Kichler, is seeking to fill a DC Customer Service Representative position at our Progress Lighting - Jefferson, GA location for 1st Shift (6:00 ...

Coleto Brands

Customer Service Representative

Jefferson, GA

$14.75 - $20/hr

Coleto Brands, parent Company of Progress Lighting and Kichler, is seeking to fill a DC Customer Service Representative position at our Progress Lighting - Jefferson, GA location for 1st Shift (6:00 ...

TalentBridge

Customer Service Representative

Tucker, GA · On-site

$18.50/hr

Customer Service Representative Location: Tucker, GA Pay Rate: $18.50/hr on W2 SHIFT DETAILS: Open ... Monitor progress of delivery routes * Scan haul-away pods and verify stamps * Process changes or ...

Septic Blue Inc.

Be Seen First

Customer Service Dispatcher

Cumming, GA · On-site

$20 - $24/hr

Pay: 20.00-24.00 to start - progress quickly. Hours : Full time, 40+ hours per week. Primary ... Customer service experience preferred * Able to work with very minimal supervision * Ability to ...

Harris

$15.25 - $21/hr

Document (written/on-line) all calls while in progress. * Transfer calls to employees in other ... customer needs. * Fully document policy file or imaging system with all related material so as to ...

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Progressive Customer Service information

See Georgia salary details

$8

$15

$22

How much do progressive customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for progressive customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is a Progressive Customer Service?

A Progressive Customer Service job involves assisting customers with inquiries, policy details, claims, and troubleshooting issues related to Progressive Insurance products. Representatives provide support through phone, chat, or email while ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance policies. Employees may also help customers with billing, policy changes, and technical support.

What skills and qualifications are needed for a Progressive Customer Service role?

To thrive as a Progressive Customer Service representative, you need strong communication skills, active listening abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and online support platforms is commonly required. Exceptional interpersonal skills, patience, and the ability to resolve conflicts effectively help set top performers apart in this role. These competencies are essential for delivering positive customer experiences, maintaining satisfaction, and supporting business growth in dynamic service environments.

What challenges are faced in a Progressive Customer Service role and how are they handled?

Progressive Customer Service representatives often encounter challenging situations such as managing high call volumes, addressing dissatisfied customers, and troubleshooting complex service issues. To handle these challenges, team members receive comprehensive training, have access to helpful knowledge bases, and work in collaboration with experienced supervisors and peers. The work environment generally emphasizes teamwork and support, enabling representatives to learn from each other and grow in their roles. By effectively navigating these challenges, employees develop resilience, deepen their problem-solving skills, and often find pathways to advancement within customer service or related fields.

Does Progressive offer remote customer service jobs?

Progressive offers remote customer service positions that typically require strong communication skills and familiarity with customer management tools. These roles often involve working from home with flexible schedules and may require specific training or certifications. Availability of remote jobs can vary based on company needs and location requirements.

Is Progressive customer service a good job?

Progressive customer service roles involve assisting customers with insurance policies and claims, often requiring strong communication and problem-solving skills. The job typically offers a standard work schedule, training programs, and opportunities for advancement, making it a stable option for those interested in the insurance industry.

What are the most commonly searched types of Progressive Customer Service jobs in Georgia?

The most popular types of Progressive Customer Service jobs in Georgia are:

What are popular job titles related to Progressive Customer Service jobs in Georgia?

For Progressive Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Progressive Customer Service jobs in Georgia look for?

The top searched job categories for Progressive Customer Service jobs in Georgia are:

What cities in Georgia are hiring for Progressive Customer Service jobs?

Cities in Georgia with the most Progressive Customer Service job openings:

Progressive Customer Service jobs near you
Infographic showing various Progressive Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service

1st Franklin Financial

Newnan, GA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

1st Franklin Financial rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Job Opportunity at 1st Franklin

Join the 1st Franklin team in our Recovery Center location. Starting at $15.00 an hour We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities.

Principal Accountabilities and Key Activities

  • Process and file suits in various state courts
  • Prepares and processes documents for filing legal action through the court system
  • Conducts follow-up communication with court system on progress of action filed
  • Resolve issues with court system for documents improperly filed
  • Obtains contact information for us in collections and recovery efforts
  • Performs a wide variety of clerical duties

Education, Qualifications and Experience

  • High School Diploma or equivalent
  • Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances)
  • Demonstrate the ability to analyze relevant information and apply individual judgment
  • Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
  • Ability to maintain confidential business and personal information
  • Action and result focused
  • Strong communication skills (verbal / written)
  • Proficient with MS Office Suite products
  • Must possess a valid driver's license and the ability to operate an automobile

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.

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