Program Support Specialist Jobs in Alaska (NOW HIRING)

MISSION STATEMENT:

We say yes to people seeking help for addiction and mental health issues. We create pathways to recovery and purpose. We provide the right service at the right time, delivered by people with lived experience. We transform behavioral health systems through innovation, creativity and collaboration.

Job Description:

Crisis Peer Support Specialist will provide immediate access to services to clients presenting immediate needs. Crisis Peer Support Specialist will offer access and linkage to community recourses to improve the client's quality of life.

ROLES AND RESPONSIBILITIES:

• Create a supportive, non-judgmental environment to build rapport, and utilize motivational interviewing to assist and motivate individuals experiencing ambivalence as they navigate resources and explore treatment options.
• Provides direct peer support to clients in active crisis to include linkages to assessments, mental health evaluations, housing, community resources, recovery-oriented supports, identified treatment and withdrawal management programs.
• Assist clients in identifying and mitigating their crisis stabilization needs.
• Functions as a role model to clients.
• Serves as a liaison to providers and treatment teams.
• Provides motivational interviewing, social, and emotional support.
• Helps clients understand and employ recovery strategies.
• Maintains an active awareness of the crisis support services that are available in the State of Alaska.
• Works to motivate clients through positive means, highlighting strengths and resources.
• Participate in training in areas related to improvement of service delivery.
• Models and teach clients vital life skills that will aid in their success.
• Advocates for clients in treatment settings and within the community.
• Shares lived experiences and assists in community, relationship and skill building.
• Interact with the clients in a manner conducive to their safety, dignity, privacy, and security.
• Attend staff meetings and work collaboratively with other staff in case staffing/review.
• Engages in all assigned peer outreach activities in the community.
• Must have strong writing skills with attention to detail and accuracy of fact reporting.
• Completes timely documentation in client's EHR, using DAP or DJF note format for each recovery service provided. All documentation is to comply with overseeing state or federal guidelines.
• Competencies in documentation of Crisis Stabilization Plans, Behavioral Health and Substances Use screenings, Crisis Case Management Assessments, and Withdrawal Management Treatment Planning.
• Demonstrates ability to work with individuals from diverse backgrounds.
• Administer UAs and breathalyzers as needed, complete follow-up documentation and order testing.
• Exhibits competency in personal recovery and use of coping skills.
• Conducts coordination with Emergency Services and Emergency Department professionals.
• Provides assistance with all community outreach needs and services when appropriate and available.
  

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Associate's degree in human services or related field. An equivalent combination of education and experience may be accepted.
• If in recovery, one year of continuous sobriety prior to hire and active and continuing participation in a recovery support program, such as a 12-step program.
• Must obtain CDC II within 3 years of hire.
• Valid Alaska driver's license and insurable under TRUE NORTH RECOVERY INC's automotive insurance, which requires a driver to be at least 21 years of age.
• Continued employment is contingent upon receipt of a satisfactory state and federal background check.

PREFERRED SKILLS:

• Ability to coordinate multiple activities.
• Excellent verbal and written communication skills.
• Proficient with PCs and standard office equipment.
• Strong problem-solving skills.
• Ability to make decisions and exercise good judgment
• Ability to work independently with minimal supervision.
• Strong public speaking and organizational skills.
• Ability to work under pressure and prioritize workload.
• Prevents and intervenes in crisis situations.
• Tailors' services to unique individual, family, and community characteristics.
• Manage stress and maintains personal health.
• Listen and communicate effectively.
• Collaborates and builds positive relationships.
• Identifies strengths and resources, reassessing routinely.
• Assists individuals in developing personal plans.
• Implements and coordinates the plan of care.
• Supports problem solving and conflict resolution.
• Connects individuals and families to community resources.
• Complete and train staff for required documentation in a timely manner.
• Observes client rights to confidentiality.
• Ability to complete personal documentation and train staff for required documentation in a timely manner.
  

COMPETENCIES:

• Working with Others
• Assessing Strengths and Needs
• Planning Services
• Providing Services
• Linking to Resources
• Advocating
• Individualizing Care
• Documenting
• Behaving Professionally and Ethically
• Safety Assessment and Collaborative Planning
• Implementation of de-escalation interventions

FULL TIME BENEFITS

• ICHRA Coverage for Employee Health Insurance Policy Reimbursement (Health Insurance Policy Reimbursement)
• 401K Plan - 100% Match Up To 5%
• Life & ADD Insurance Policy 100% covered by employer
• Vision and Dental Policy 90% covered by employer
• 10 Paid Holidays a Year
• Paid Time Off Accrual
• Paid Training and Credentialing
• Short term and long-term disability
  
• Monthly cash stipend
• Supplemental benefits including critical illness insurance, accident insurance and hospital indemnity
  

PHYSICAL REQUIREMENTS

This role is primarily performed in an office building with standard office environment and controlled temperatures. When working outdoors or at a job site the employee may be exposed to construction equipment or other moving objects/equipment, reference job site specifics. The employee is occasionally required to lift and/or move up to 50 lbs. Employee is frequently required to sit, stand, walk, talk/hear, see, read, and personally interact with others.

Requesting an Accommodation: If you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed.