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Program Support Assistant Jobs in Michigan (NOW HIRING)

SER Metro-Detroit

Program Support

Detroit, MI · On-site

$18 - $19/hr

Collect, enter, verify, and monitor participant and program data to support reporting, compliance, and data-informed decision making. * Assist in planning and coordinating workshops, orientations ...

Adult and Teen Challenge

Program Support Staff

Muskegon, MI · On-site

$37K - $44K/yr

The Program Support Staff provides oversight, accountability, and Christlike leadership to students ... * Assist with student intake, check-in, and related procedures * Monitor student phone calls and ...

O'Reilly Auto Parts

Central Support Assistant

Belleville, MI · On-site

$15 - $20/hr

Central Support Assistant The Central Support Assistant is responsible for the timely and accurate ... Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for ...

O'Reilly Auto Parts

Central Support Assistant

Belleville, MI · On-site

$15 - $20/hr

The Central Support Assistant is responsible for the timely and accurate distribution of incoming ... Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for ...

O'Reilly Auto Parts

Central Support Assistant

Belleville, MI · On-site

$15 - $20/hr

The Central Support Assistant is responsible for the timely and accurate distribution of incoming ... Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for ...

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Program Support Assistant information

See Michigan salary details

$23.1K

$39.5K

$49.7K

How much do program support assistant jobs pay per year?

As of Jul 29, 2026, the average yearly pay for program support assistant in Michigan is $39,510.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $42,700.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What are popular job titles related to Program Support Assistant jobs in Michigan? For Program Support Assistant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Program Support Assistant jobs in Michigan look for? The top searched job categories for Program Support Assistant jobs in Michigan are:
What cities in Michigan are hiring for Program Support Assistant jobs? Cities in Michigan with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,510 per year, or $19 per hour.

Program Support

SER Metro-Detroit

Detroit, MI • On-site

$18 - $19/hr

Full-time

Re-posted 5 days ago

Job description

JOB TITLE: Program Support

DIVISION: Youth Services

DEPARTMENT: Youth Services/SER YouthBuild Learning Academy

LOCATION: Samaritan Center - 5555 Conner St, Detroit, MI 48213 (East)

REPORTS TO: Youth Data and Program Lead

FLSA STATUS: Non-Exempt/Hourly

CLASSIFICATION: Full-Time Regular

APPROVED DATE: 7/15/2026

JOB SUMMARY: The Youth Services Program Support serves as the primary point of contact for prospective participants and students, coordinating recruitment, intake, eligibility verification, enrollment, and onboarding activities across multiple Youth Services programs and the organization's charter school. This role is responsible for maintaining accurate participant records and data within MiSTAR, Launchpad, and other required databases; supporting orientation and work-readiness activities; and ensuring timely, professional communication with participants, families, community partners, and school stakeholders. The Youth Services Program Support plays a critical role in delivering a positive participant experience, supporting program compliance, and promoting successful engagement from initial inquiry through enrollment and participation.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  1. Provide administrative and operational support to ensure the efficient delivery of Youth Services programs and activities.
  2. Coordinate participant intake, eligibility determination, orientation, enrollment, certification, and other program activities.
  3. Develop and maintain strong partnerships with parents, guardians, and families by conducting regular outreach, facilitating orientations, providing ongoing updates, addressing concerns, and connecting families to available resources that support participant success.
  4. Prepare, organize, and maintain participant files, reports, correspondence, and program documentation while ensuring confidentiality and compliance.
  5. Collect, enter, verify, and monitor participant and program data to support reporting, compliance, and data-informed decision making.
  6. Assist in planning and coordinating workshops, orientations, youth development activities and special events.
  7. Coordinate participant referrals and supportive services while collaborating with internal staff and community partners to remove barriers to success.
  8. Deliver exceptional customer service by fostering a welcoming, inclusive, and participant-centered environment.
  9. Support compliance with organizational policies, grant requirements, and program procedures.
  10. Identify opportunities to improve administrative processes, participant services, and operational efficiency.
  11. Notifies immediately appropriate personnel and agencies when there is evidence of substance abuse, child abuse, child neglect, severe medical or social conditions, potential suicide or students appearing to be under the influence of alcohol or controlled substances.
  12. Participate in staff meetings, training, and departmental initiatives.
  13. Maintain professionalism, confidentiality, and ethical standards.
  14. Contributes to the team effort by performing other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None

JOB QUALIFICATIONS:

  1. High School Diploma or equivalent (GED). Some college experience preferred.
  2. One to two years’ experience in a customer service environment.
  3. Computer skills necessary to utilize word processing and spreadsheet software applications.
  4. Interpersonal skills necessary to effectively communicate with staff, participants and partner agencies.
  5. Excellent organizational, written and verbal communication skills.
  6. Mental ability to handle pressures related to performing multiple tasks requiring concentration and attention to detail and dealing with multiple individuals from diverse backgrounds and varying levels of need.
  7. Physical ability to sit at a computer for extended periods of time.
  8. Must be detail oriented with the ability to prioritize multiple tasks as well as possess excellent organizational and time management skills.
  9. Ability to interact with students, parents and staff in a positive and productive manner.
  10. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint and Access) and online sourcing tool with functional knowledge of internet use for search platforms.
  11. Must be willing to work a flexible schedule.
  12. Must possess and maintain a valid Michigan Chauffeur Driver’s license to operate a 15-passenger van for occasional, required participant transportation and agency-related activities.
  13. Must complete FBI fingerprinting and a satisfactory criminal background check must be received, as well as successful Unprofessional Conduct Check.

PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee is frequently required to stand, walk, sit for extended periods of time, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment. Must be able to lift a minimum of 10 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - This job operates in a normal school environment with a noise level, which is at times, moderately loud with little discomfort due to noise, dirt, dust and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Equal Opportunity Employer

This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.