Program Support Assistant Jobs in Lapeer, MI (NOW HIRING)

Job Description:

The Lab Support Assistant functions as part of a dynamic and engaging laboratory team in a professional setting. This caregiver is an experienced Laboratory Assistant who may act as a Team Lead or Primary Trainer and serves as a resource to other caregivers, clinicians, and patients. The Laboratory Support Assistant may be responsible for heading special projects, to include research, continuous improvement, and product evaluations. This position spends a significant amount of time performing laboratory testing where allowed by regulatory agencies. Caregivers in this role will gain valuable experience and knowledge to help prepare them for workplace and career advancement.
This role is an experienced Lab Assistant, with advanced knowledge of specimen processing, phlebotomy, and laboratory testing in the clinical and/or pathology areas of the lab.

What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the "Power of We."

Job Specifics:

• Benefits Eligible: No
• Shift Details: Variable

Essential Functions:

• Advanced knowledge of Electronic Medical Record and/or Laboratory Information System to place orders, receive specimens, route specimens, track specimens, store specimens, label specimens using the appropriate policy and procedure, and query test results. This may also include researching and resolving problems.
• Maintains competency and performs waived and/or moderately complex diagnostic testing in areas such as Chemistry, Hematology, Coagulation, Urinalysis, Microbiology, and Molecular Diagnostics. This may also include instrument maintenance, quality control, and result troubleshooting.
• Provides clerical, administrative, and customer service support to the department. Answers phones and provides information to nursing floor and physicians, office staff, couriers and patients. Dispatch of couriers, as required.
• Compassionately communicates procedures and instructions with patients, family members, and other caregivers and demonstrates empathy during every interaction. The Lab Support Assistant may be responsible for deescalating stressful situations calmly and respectfully.
• Monitors and maintains supply inventory. May track usage and place orders.
• Responsible for training and orientation of new caregivers.
• Assists in schedule management, daily caregiver assignments, and shift coverage.
• Leads process improvement initiatives within the laboratory. May assist in improvement efforts outside of the laboratory.

Skills:

• Computer Literacy
• Technical Writing
• Communication
• Patient Care
• Laboratory Operations
• Regulatory Requirements
• Laboratory Testing Procedures
• Performance Improvement

Minimum Qualifications:

• High School Diploma or equivalent is required.
• Demonstrated prior experience in clinical or pathology lab assistant role.

Preferred Qualifications:

• Experience teaching Laboratory testing concepts to others.
• Customer service experience. Laboratory testing experience.
• ASCP Lab Assistant Certification

Physical Requirements:

• Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
• Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
• Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
• For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Location:

Saint Joseph Hospital

Work City:

Denver

Work State:

Colorado

Scheduled Weekly Hours:

0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$20.07 - $28.59

We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we usethe artificial intelligence ("AI") platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.