Program Assistant Jobs in Waco, TX (NOW HIRING)

The position's primary purpose is to provide Knowledge Management support to Member Services business line program offices by initiating reviews of knowledge content to ensure that all of the information published in the Knowledge Management portals are current, accurate, accessible and useful to the target audience. Published Knowledge Management content is used enterprise-wide as authoritative guidance for eligibility and enrollment decisions on Veteran health care and benefits.Qualifications:To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/10/2026.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. A SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
You may qualify based on your experience as described below:
GS-09 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
1) Manages multiple projects simultaneously, prioritizes competing tasks, and adjusts to changing deadlines and priorities.
2) Performs knowledge audits to ensure that existing content is current, written appropriately, in alignment with VA and Knowledge Management policies and procedures, Section 508 compliant, and meets program goals and objectives.
3) Works with other Knowledge Management team members and Information Technology team members in the development of content in Member Services Knowledge Management System databases.
4) Keeps abreast of program changes identified by Veterans Health Administration and conducts program research.
5) Edits prepared content to meet the needs of the organization and the users of the information.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B or J.D. if related, in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. (Note: You must attach a copy of your transcripts.)
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the first year of graduate education. (Note: You must attach a copy of your transcripts.)
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER