Program Assistant Jobs in Niagara Falls, ON (NOW HIRING)

About the role:

Reporting to the Manager, Scheduling and Examination Operations, the Scheduling & Examinations Assistant provides administrative and operational support for course scheduling, registration activities, examination scheduling, distanceexaminationsand internal space bookings. The incumbent ensures all activities are carried out in compliance with established University policies, collective agreements, procedures, timelines, and system requirements. The Scheduling & Examinations Assistant also liaises with internal stakeholders and supports the resolution of routine scheduling and registration issues.

The Scheduling & Examinations Assistantwill:

• Process and track electronic timetabling formssubmittedby academic departments;

• Enter and upload course, instructor, room, and program data into the university timetabling system according to established procedures;

• Maintain academic program requirements, instructor profiles, and room attributesrequiredfor timetable construction;

• Apply established scheduling rules, policies and collective agreement requirements when completing timetabling tasks;

• Apply approved accommodations and preferences information during timetable construction and alert management on any potential scheduling issues;

• Proactively liaise with academic units to review reserve sections, enrolmentcapsand limited enrolment controls at the direction of the academic departments and Deans;

• Process ongoing timetable changes, including course additions, cancellations, section changes, room changes, and enrolment adjustments;

• Ensure all registration-related updates are completed accurately and within establishedtimeframes;

• Input andmaintainexamination data within the scheduling timetable system according to established examination scheduling procedures;

• Process requests from academic units to gather exam timetabling details, including exam requirements, quantity of exams, locations, timing, various accommodations, BUFA requirements, and seating or room setup details;

• Apply Faculty Handbook rules and examination policies when completing scheduling tasks;

• Communicate with students, faculty, proctors, and external institutions to confirm examination arrangements;

• Process andmaintainnon-academic space (room and table) booking requests by gathering required information and using specialized software system.

Key Skills and Experience:

• Ability to understand spaces across campus, including room characteristics, toprovide assistanceduring booking process;

• Ability to work quickly and accurately with meticulous attention to detail;

• Promotes and embodies inclusivity and respect within the workplace and the broader community;

• Ability to work independently to meet predetermined goals or deadlines;

• Clear written and verbal communication skills;

• Excellent time management skills, with the ability to manage multiple and competing requests/priorities and meet deadlines;

• Ability to understand overall process and regulations for creation of exam timetable and its relation to Scheduling;

• Excellent problem solving, analytical, and organizational skills for both timetable construction and resolving scheduling/examination changes; and

• Strong critical thinking skills.

Salary and Benefit Information

• Job Grade H, Salary Scale ($46,099-$63,950)*;

• This position includes full comprehensive benefits including tuition waiver.

This position is included in the Ontario Secondary School Teachers Federation (OSSTF) Union and:

• Salary is thereforedeterminedby the OSSTF Collective agreement. *

• New members shall be placed on the salary grid at the entry level. *

• It is Brock University's policy to give first consideration to qualified internal Brock University OSSTF applicants.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required to work on campus as needed.

Brock University is committed to creating a respectful and equitable workplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment, and we accommodate the needs of applicants throughout all stages of the recruitment process, as outlined in our Employment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code. Please contact talent@brocku.ca if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.