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Program Assistant Jobs in DeKalb, IL (NOW HIRING)

The GEO Group

Program Manager

Aurora, IL · On-site

$80K/yr

Basic knowledge of Salesforce computer program preferred. * Basic knowledge of the criminal justice system preferred. * Excellent oral and written communication skills with internal and external ...

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Program Assistant information

See DeKalb, IL salary details

$21.1K

$44.9K

$61.8K

How much do program assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for program assistant in DeKalb, IL is $44,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,600.00 per year, depending on experience, location, and employer.

What are some typical challenges a program assistant might face when supporting multiple projects simultaneously?

Program Assistants often juggle multiple responsibilities across various projects, which can make prioritization and time management challenging. Balancing competing deadlines, handling last-minute changes, and coordinating with diverse team members require strong organizational skills and adaptability. Successful Program Assistants proactively communicate with supervisors and colleagues, use digital tools to track tasks, and remain flexible to shifting priorities. Developing these habits helps ensure projects run smoothly and supports overall team effectiveness.

What does a program assistant do?

A program assistant provides administrative support for a program office, such as an academic department or a unit of a non-profit. As a program assistant, your job duties may include scheduling travel, coordinating logistical issues for executives or other team members, filing, and performing other clerical tasks as needed. To become a program assistant, you typically need at least a high school diploma or GED certificate and administrative work experience. Some employers may also require a college degree. Additional qualifications include strong multi-tasking, organizational, and communication skills, along with computer proficiency.

What does a program assistant do?

A Program Assistant provides administrative and organizational support to program managers and teams within an organization. Their responsibilities often include scheduling meetings, maintaining records, coordinating events, handling correspondence, and assisting with project logistics. Program Assistants play a vital role in ensuring that programs run smoothly by managing day-to-day tasks and supporting communication among team members. They may also help with data entry, preparing reports, and liaising with clients or participants. The specific duties can vary depending on the organization and the type of program they support.

What are the key skills and qualifications needed to thrive as a program assistant, and why are they important?

To thrive as a Program Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, typically supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, database management, and scheduling systems is commonly required. Excellent communication, multitasking, and problem-solving abilities help you effectively support program operations and interact with diverse stakeholders. These skills ensure smooth program administration, efficient workflow, and high-quality support for team goals.
More about Program Assistant jobs
What are the most commonly searched types of Program jobs in DeKalb, IL? The most popular types of Program jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Program Assistant jobs? Cities near DeKalb, IL with the most Program Assistant job openings:
Program Assistant jobs near you
Infographic showing various Program Assistant job openings in DeKalb, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,875 per year, or $21.6 per hour.

Program Manager

The GEO Group

Aurora, IL • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

The GEO Group rating

7.3

Company rating: 7.3 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

11th of 42 rated prisons

Job description

Benefits Information
This is a remote position
Must reside in Illinois
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer
Overview
BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.
Qualifications
Minimum Requirements:
  • Bachelor's Degree in Criminal Justice or related field, or equivalent work experience.
  • Minimum of two (2) years of experience in account management, customer support, or training.
  • Minimum one (1) year of full-time residency in Illinois preferred.
  • Valid state driver's license and the ability to safely operate a motor vehicle required for travel to customer sites.
  • Some experience with the criminal justice system preferred.
  • Basic knowledge of Company products and services.
  • Excellent oral and written communication skills with internal and external contacts at all levels.
  • Excellent interpersonal and customer service skills.
  • Strong presentation, problem solving, and analytical skills.
  • Self-starter with the ability to work independently, manage multiple priorities simultaneously, and prioritize appropriately.
  • Strong computer skills with solid knowledge of Microsoft applications.
  • Excellent oral and written communication skills with internal and external contacts at all levels.
  • Excellent interpersonal and customer service skills.
  • Strong presentation, problem solving, and analytical skills.
  • Self-starter with the ability to work independently, manage multiple priorities simultaneously, and prioritize appropriately.
  • Strong computer skills with solid knowledge of Microsoft applications.
  • Basic knowledge of Salesforce computer program preferred.
  • Basic knowledge of the criminal justice system preferred.
  • Excellent oral and written communication skills with internal and external contacts at all levels.
  • Excellent interpersonal skills.
  • Excellent customer service skills.
  • Strong presentation skills.
  • Strong analytical skills and problem-solving ability.
  • Ability to handle multiple tasks simultaneously and prioritize appropriately.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.
  • Works from a home office or typical office environment and location, as directed by the Company. Must be located within the state of Illinois.
  • Extensive travel within the state of Illinois is required.
  • Ability to stand, walk, stoop, kneel, crouch or crawl, to reach with hands and arms and to use hands in order to set up and demonstrate equipment
  • Ability to lift up to 25 pounds in order to set up and demonstrate equipment.
  • Use of standard office equipment such as copier, computer, keyboard, and telephone.
  • Bi-annual travel to company business meetings required.

BI Incorporated
Responsibilities
Summary:
The Program Manager provides continuous support of the Illinois Department of Corrections & Pretrial accounts through on-site technical support, training, troubleshooting, report analysis, and programmatic assistance and guidance to operate an effective electronic monitoring (EM) program with high satisfaction levels. Responsible for developing and cultivating long-term business relationships with account stakeholders resulting in the retention and growth of accounts through the use of the Company continuum of products and services.
Primary Duties and Responsibilities:
  • The Program Manager meets with each department's administrative staff, a minimum of quarterly, or as needed, on a formal and informal basis. Participates in on-site or teleconference meetings to determine the overall health of the programs and needs of each agency, ensuring contract compliance, and reports information internally.
    • Stays current on each department's policies, procedures, and any contract modifications.
    • Develops and enhances relationships with key officials of each department to promote Company products and services.
    • Arranges equipment demonstrations and/or site visits to introduce Company products and services.
  • Meets with IL DOC and Pretrial Managers/Supervisors within each State office location, preferred to be at least once annually, to understand the program health for their respective offices and area of responsibility, address problem areas, and provide recommended solutions.
    • Reports meeting topics and outcomes to each department's administrative staff and internally, as appropriate.
  • The Program Manager works with each department on inventory reconciliation and management. Assists in recovering and returning excess spare equipment and report any losses in a timely manner to the extent possible.
  • Assists with billing related administrative issues and price correction work in conjunction with Accounts Receivable.
  • The Program Manager delivers customer-site training on the usage of electronic monitoring equipment and software products to ensure each department's effective and successful use of the program.
    • Identifies and evaluates each department's training needs, and conducts new employee or refresher training as necessary, or at the direction of the departments.
  • Receives feedback regarding installer program performance. Reports this information to the Manager, Install Services. Provides assistance with installer candidate interviews and new-hire installer training, upon request of the Manager, Install Services.
  • Acts as a communication liaison between the Company and the departments at all levels to ensure prompt resolution of concerns and issues, and continued customer satisfaction.
  • Acts as a communication liaison between the Company and Illinois based lobbyist to ensure Company adheres to any legislative changes that may impact the EM program.
  • Communicates with internal teams, including Sales Management, Product Management, Monitoring Operations, Customer Business Services, and Manufacturing to improve the entire customer experience.
  • Provides recommendations to resolve identified problem areas and proactively works with each department's administrative staff to develop and implement appropriate corrective strategies.
  • Analyzes, summarizes, and provides reports to each department's administrative staff and managers, as directed.
  • Provides programmatic assistance to each department's administration and managers by receiving and documenting programmatic updates and needs, coordinating retrieval of historical information for court purposes, and providing court testimony as required.
  • Performs other duties as assigned.

Pay
Pay USD $80,000.00/Yr. to USD $90,000.00/Yr.
Bonus (if applicable)
Up to 10%

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