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Symmetrio

Professional Services Sales Manager

$300K/yr

Professional Services Symmetrio is recruiting for their client, a global leader in medical device, for a Professional Services Sales Manager to drive adoption of consulting and service solutions ...

PagerDuty

We are seeking an Account Partner, Professional Services to define and scale Professional Services growth strategies, drive organizational excellence, and establish measurable customer outcome ...

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How much do professional services jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for professional services in the United States is $23.52, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in Professional Services, and why are they important?

Excelling in Professional Services requires strong analytical abilities, client relationship management, and a relevant academic background, such as a degree in business, finance, or consulting. Familiarity with project management tools, CRM platforms, and industry-specific software is often necessary, along with certifications like PMP or Six Sigma. Outstanding communication, problem-solving, and adaptability are vital soft skills for building trust and managing diverse client needs. These competencies enable professionals to deliver effective solutions, maintain client satisfaction, and drive business growth in a competitive service environment.

What are some common challenges faced by professionals in a Professional Services role, and how are they typically addressed?

In a Professional Services role, one common challenge is managing multiple client projects with varying deadlines and priorities. Professionals often need to balance delivering high-quality solutions while adapting to different client environments and expectations. To address these challenges, effective time management, clear communication, and proactive stakeholder engagement are essential. Many organizations provide training in project management methodologies and foster a collaborative team culture to help employees succeed in this fast-paced environment.

What is the difference between Professional Services vs Consulting?

AspectProfessional ServicesConsulting
Required CredentialsCertifications like PMP, CPA, or industry-specific licensesOften requires industry experience; certifications may be beneficial but not mandatory
Work EnvironmentClient sites, offices, or remote; project-basedAdvisory roles, project-based, often involving strategic planning
Employer & Industry UsageConsulting firms, professional service providers in finance, IT, legal, etc.Management consulting firms, independent consultants, corporate strategy teams

Professional Services typically involve delivering specialized expertise directly to clients, often requiring specific certifications and working in client environments. Consulting focuses on providing strategic advice and recommendations, often involving analysis and planning. While both roles are client-facing and project-based, Professional Services tend to be more execution-oriented, whereas Consulting emphasizes strategic guidance.

What is considered professional services?

Professional services refer to specialized work provided by trained experts such as consultants, accountants, lawyers, engineers, and IT specialists. These roles typically require relevant certifications, skills, and adherence to industry standards, often involving project-based work and client interaction.

What are professional services?

Professional services are specialized businesses that offer expert advice, skills, or support to organizations or individuals. These services typically include fields such as consulting, legal, accounting, IT, and engineering. Professionals in these roles use their expertise to help clients solve problems, improve efficiency, or comply with regulations. The work often involves project-based engagements, client interaction, and tailored solutions rather than selling physical products.
More about Professional Services jobs
What cities are hiring for Professional Services jobs? Cities with the most Professional Services job openings:
What are the most commonly searched types of Services jobs? The most popular types of Services jobs are:
What states have the most Professional Services jobs? States with the most job openings for Professional Services jobs include:
Professional Services jobs near you
Professional Services Engineer - Level 2

Professional Services Engineer - Level 2

West Central Technology

Willmar, MN • On-site

$75K - $95K/yr

Full-time

Posted 11 days ago

Job description

Job Title
Professional Services Engineer - Level 2
Department
Professional Services
Reports To
Service Manager
Position Summary
The Professional Services Engineer (Level 2) is responsible for designing, implementing, and supporting client IT solutions as part of project-based engagements. This role focuses on executing moderately complex infrastructure, cloud, security, and networking projects while maintaining strong client communication and documentation standards. The Level 2 Engineer works independently on assigned tasks and collaborates with senior engineers on more advanced designs and implementations.
Key Responsibilities
Technical & Project Delivery
  • Implement and support project-based solutions including:
    • Microsoft 365, Azure AD/Entra ID, and related cloud services
    • Server and storage deployments (physical and virtual)
    • Network infrastructure (firewalls, switches, wireless)
    • Backup, disaster recovery, and security solutions
  • Execute project tasks according to defined scope, timelines, and best practices
  • Perform system migrations, upgrades, and standardizations
  • Identify technical risks or scope concerns and escalate appropriately
  • Assist with troubleshooting escalated issues related to deployed solutions

Client Engagement
  • Serve as a technical point of contact during professional services engagements
  • Communicate clearly with clients regarding project status, expectations, and outcomes
  • Maintain a professional, consultative presence onsite and remotely
  • Provide basic end-user or client IT staff knowledge transfer when appropriate

Documentation & Process
  • Create and maintain accurate project documentation, including:
    • Network diagrams
    • Configuration details
    • Implementation notes
  • Follow established MSP standards and processes
  • Contribute to internal knowledge base articles and technical runbooks

Collaboration & Growth
  • Work closely with Project Managers and Senior Engineers
  • Mentor Level 1 engineers when assigned to projects
  • Stay current on relevant technologies and industry best practices
  • Participate in internal training and certification efforts

Required Skills & Qualifications
  • 3+ years of hands-on experience implementing and supporting IT infrastructure in MSP or complex IT environments
  • Demonstrated ability to independently deploy and support production systems
  • Strong working knowledge of and experience with:
    • Microsoft Windows Server environments, including Active Directory design, Group Policy, DNS, and DHCP
    • Microsoft 365 and Entra ID, including tenant configuration, identity management, licensing, and security controls
    • Virtualization platforms such as VMware, Hyper-V, and or XCP-ng, including host configuration, management, and troubleshooting
    • Storage technologies including iSCSI, SAS, and Fibre Channel, with experience provisioning, presenting, and maintaining storage for virtualized workloads
    • Core networking concepts including TCP/IP, VLANs, firewalls, and VPNs, with the ability to configure and troubleshoot network connectivity issues
  • Experience leading or executing IT projects, such as:
    • Server and infrastructure deployments
    • Network refreshes or redesigns
    • Cloud or hybrid migrations
    • Hardware replacements or technology refreshes
  • Strong troubleshooting and problem-solving skills with the ability to diagnose root causes across multiple systems
  • Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders

Preferred Qualifications
  • Hands-on experience designing and deploying Azure infrastructure and supporting hybrid on-premises cloud environments
  • Experience working within an MSP toolset, including RMM, PSA, and documentation platforms, with an understanding of how projects transition into managed services
  • Practical security experience implementing and supporting controls such as MFA, endpoint protection, and email security solutions
  • Industry certifications demonstrating applied knowledge (Microsoft, Cisco, CompTIA, VMware)

Work Environment & Expectations
  • Mix of remote, onsite client work, and in-office collaboration
  • Occasional after-hours or weekend work for project cutovers
  • Ability to lift and move IT equipment (up to 50 lbs)

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