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Professional Services Operations Manager Jobs (NOW HIRING)

SSA Group

Food Service Operations Manager

Columbus, OH · On-site

$55K - $65K/yr

Responsible for the day to day functions of all food services and programs. With specific focus to ... Two years Operations Manager experience dependent on sales, more years' experience may be ...

GAINSystems

Professional Services Analyst

Chicago, IL · On-site

$70K - $100K/yr

Analyst, Professional Services Professional Services - Early Career Location Chicago, IL (Hybrid ... Coursework or internship experience in supply chain planning, operations management, or data ...

Kirkland & Ellis LLP.

Operations Manager

New York, NY · On-site

At least 5 years of operations management experience within a legal or professional services environment. • Leadership Capability: Proven ability to build, mentor, and motivate high-performing ...

VIVOAQUATICS INC

Operations Manager

Orlando, FL

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

VivoAquatics

Operations Manager

Orlando, FL · On-site +1

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

VivoAquatics

Operations Manager

Orlando, FL · On-site

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

Koniag, Inc.

Operations Manger

Harrisonburg, VA · On-site

... Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and ...

Carmax

Operations Manager

Las Vegas, NV

Training includes learning the roles and responsibilities of Service Operations, mastering end-to-end production processes such as inventory management and cosmetic/mechanical repair, and completing ...

CFS

Accounting Operations Manager

Indianapolis, IN · Hybrid

... professional services firm is seeking an Accounting Operations Manager to lead key areas of its ... accounting function. This role is open due to an internal promotion, highlighting strong upward ...

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Professional Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do professional services operations manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for professional services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What is the role of a professional services manager?

A professional services operations manager oversees the delivery of consulting or technical services to clients, ensuring projects are completed on time, within scope, and budget. They coordinate between sales, project teams, and clients, often utilizing project management tools and methodologies to optimize service delivery and client satisfaction.

What is the highest salary for an operations manager?

The highest salaries for a Professional Services Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience and specialized skills. Compensation varies based on industry, location, and company size, with senior roles or those in high-demand sectors often earning higher pay. Bonuses, profit sharing, and benefits may also contribute to total compensation packages.

What are common challenges faced by a Professional Services Operations Manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is a Professional Services Operations Manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are professional services operations?

Professional services operations involve managing the delivery of consulting, advisory, or specialized services to clients. This includes overseeing project management, resource allocation, process optimization, and ensuring service quality to meet client expectations and business goals.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Professional Services Operations Manager, and why are they important?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.
More about Professional Services Operations Manager jobs
What cities are hiring for Professional Services Operations Manager jobs? Cities with the most Professional Services Operations Manager job openings:
What states have the most Professional Services Operations Manager jobs? States with the most job openings for Professional Services Operations Manager jobs include:
What job categories do people searching Professional Services Operations Manager jobs look for? The top searched job categories for Professional Services Operations Manager jobs are:
Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Food Service Operations Manager

Food Service Operations Manager

SSA Group

Columbus, OH • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

SSA Group rating

5.5

Company rating: 5.5 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

505th of 722 rated retailers

Job description

SSA Group at the Center of Science & Industry is looking for a talented Food Service Operations Manager to join our team!
All applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as necessary to the job scope.
Food Service Operations Manager
Who are we:
SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.
SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.
Position Title: Food Service Operations Manager
Reports to: General Manager
Responsibilities
  • Show dynamic leadership ability and motivate staff to exceed expectations of the customer and our client.
  • Ensure your department's team is set with the operation in mind: hire & recruit for new talent, integrate new team members, supervise assigned personnel, evaluate performance, develop, coach, issue documentation, and manage employee exits.
  • Builds & develops department's leadership team, pushing for innovative performance, leadership through positive coaching and challenging.
  • Oversee food service training and integration of all staff according to the onsite handbook and set expectations by your guidance.
  • Maintain a clean, safe and organized work environment.
  • Remain knowledgeable of and manages in accordance with applicable local, state and federal laws.
  • Work directly with Executive Chef on execution of food programs, quality and daily oversight.
  • Maintains a close relationship with the client's staff to ensure a positive working relationship.
  • Uphold and demonstrate a complete understanding of company policies and procedures.
  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client. Set expectations for department under EXTRA Guest Service.
  • Ensure all cash handling procedures are in effect at all times. Troubleshoot and maintain POS functionality for daily operation or as necessary.
  • Build, implement and drive operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations.
  • Assumes an active role in upcoming season planning for food concepts, equipment needs and operational excellence.
  • Responsible for the day to day functions of all food services and programs. With specific focus to front of house operations.
  • Work with Executive Chef on established maintenance scheduled in conjunction with manufacturer's instructions for all equipment, provides safety training in lifting, carrying, hazardous material control, chemical control and basic first aid.
  • Facilitate the maintenance and repairs of facility and equipment.
  • Support Director of Food Service Operations in all operational functions of the Food Department; inclusive of inventory process as set by business standard.
  • Process invoices so that all vendors are paid within terms.
  • Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations.
  • Ensure SSAfety training(s) completed with all staff upon hire.
  • Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.
  • Maintains quality and facility cleanliness.
  • Support department financial forecasts, information flow and management, business processes and organization planning. Manages merchandising for consistency, impulse sales, and driving per cap.
  • Process invoices to office team ensuring smooth communication so that all vendors are paid within terms.
  • Manage payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.
  • Schedule appropriate staff levels in accordance with budget and business forecast.
  • Set precedent to achieve Sales, Per Cap & Controllable Budget.
  • Promote an inclusive & supportive approach at the Unit.
  • Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts. Displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
  • Perform other tasks as deemed necessary.

Job Requirements
  • Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
  • Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates financial management, merchandising, analytical, planning and leadership skills.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Computer knowledge and skill level for basic office functions.
  • Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging
  • Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
  • Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
  • Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary.
  • Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Previous Experience
  • Two years Operations Manager experience dependent on sales, more years' experience may be applicable.
  • ServSafe or Food Handling Certified.
  • All education backgrounds eligible, must by 18 or older.

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)
SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
Compensation and Benefits
  • Full-Time, Exempt
  • $75 monthly cell phone stipend
  • Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope.
  • Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
  • Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
  • Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave
  • Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event.
  • SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family's serious medical conditions.
  • Up to 5 days Paid Bereavement Leave
  • On-Demand Pay Program: Get access to a portion of earned wages before payday.
  • Meal Plan & Employee Discounts where applicable
  • Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.
    • Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C., Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.
All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").
San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.

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