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Professional Services Operations Manager Jobs (NOW HIRING)

Clean Team

Operations Manager

Buffalo, NY

Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening ... service and building long-term partnerships with our customers. We value professionalism ...

Emerald Credit Union

Be Seen First

Operations Manager

Cleveland, OH · On-site

$56K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager is responsible for providing leadership and oversight of all branch ... member service, effective team performance, and a positive, professional branch culture.

Parsons

Professional Services Consultant

$63K - $111K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The core responsibility as a professional services team member is to interface and work directly ... Demonstrated ability to effectively prioritize, manage, and deliver assigned tasks within ...

DuraServ Corp

Operations Manager

York, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Previous leadership experience is required -- you have managed people, held them accountable, and developed them professionally * 5+ years of experience in service operations, field service ...

Caseware

Consultant, Professional Services

Atlanta, GA · Remote

  • Medical

  • Retirement

You will manage senior client stakeholders, ensure delivery quality, and proactively mitigate ... our People Operations team at [email protected]. AI Usage: The recruitment process may use AI ...

VivoAquatics

Operations Manager

Orlando, FL · On-site +1

Coordinate service schedules, preventative maintenance programs, and emergency response * Ensure high service quality standards and operational consistency * Train and mentor technicians on water ...

Fun Town RV, LP

Operations Manager

Cleburne, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... professional growth. Operational Excellence: * Oversee day-to-day service, parts and warranty ... Manage the workflow to ensure efficient scheduling, minimize downtime, and optimize technician ...

Withum PC

NY · On-site

$120 - $180/hr

## Professional Services Tax ManagerApplyremote type: Hybridlocations: Orlando, FL: Boca Raton, FL ... As a Tax Manager based out of our **Boca Raton, FL, Columbia, MD, New York City, NY, Orlando, FL ...

Solera

Operations Manager

Jacksonville, FL · On-site

Monitor KPIs including service level, quality, productivity, attendance, customer experience, and ... Resolve escalated operational and customer concerns with urgency and professionalism. What You Will ...

Posted today

CMC Hotels

Operations Manager

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... guest service, operational efficiency, financial performance, and brand compliance. This role ... Maintain exceptional guest satisfaction by resolving concerns promptly and professionally. * Lead ...

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Professional Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do professional services operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for professional services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

More about Professional Services Operations Manager jobs

What cities are hiring for Professional Services Operations Manager jobs?

Cities with the most Professional Services Operations Manager job openings:

What states have the most Professional Services Operations Manager jobs?

States with the most job openings for Professional Services Operations Manager jobs include:

What job categories do people searching Professional Services Operations Manager jobs look for?

The top searched job categories for Professional Services Operations Manager jobs are:

Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Operations Manager

Clean Team

Buffalo, NY

Full-time

Posted 8 days ago

Job description

Operations Manager Location: Buffalo, NY Schedule: Full-Time | Primarily Day Shift | Some Evening and Weekend Availability Required

Clean Team is a growing commercial cleaning and facility services company committed to delivering exceptional customer service, operational excellence, and dependable results. We believe in strong leadership, accountability, teamwork, and maintaining a culture where employees are supported and customers come first. As we continue to expand, we are seeking an experienced Operations Manager to lead daily operations, drive performance, and support branch success.

Position Summary: Clean Team is seeking a hands-on Operations Manager to oversee the daily operations of our branch and ensure service excellence across all customer accounts. This leadership role is responsible for managing Area Managers, Site Managers, Support Technicians, and the Staffing Coordinator while maintaining labor budgets, customer satisfaction, staffing coverage, and operational efficiency.

The ideal candidate is highly organized, detail-oriented, capable of leading multiple teams, and comfortable making real-time operational decisions in a fast-paced environment. This role works closely with the General Manager to support branch growth, employee accountability, customer retention, and operational execution.

Responsibilities • Lead and oversee all daily operations within the branch • Supervise Area Managers, Site Managers, Support Techs, and Staffing Coordinator • Ensure all customer locations receive scheduled service without interruption • Monitor labor budgets, staffing levels, overtime, and operational costs • Review employee timekeeping and labor reporting in Chronotek • Conduct daily building inspections and customer follow-up visits • Resolve customer concerns professionally and maintain strong customer relationships • Train, retrain, and develop operational employees and leaders • Coordinate staffing coverage for open shifts and emergency service needs • Lead daily 4 PM Manager Meetings and hold leadership staff accountable • Oversee Level Board accounts and ensure corrective action plans are completed • Assist with recruiting, onboarding, employee documentation, and HR coordination • Support start-up operations for new customer accounts • Assist with inventory management, supply deliveries, and operational logistics • Submit daily operational reports to the General Manager

Qualifications • Previous management or operations leadership experience required • Experience in commercial cleaning, janitorial, facility services, or service industries preferred • Strong leadership, communication, and problem-solving skills • Ability to manage multiple priorities in a fast-paced environment • Experience with scheduling, labor management, and employee accountability • Comfortable conducting inspections and customer-facing visits • Proficient with email, reporting systems, and workforce management software • Reliable transportation and flexibility to support operational needs when necessary

What We Offer • Competitive salary • Leadership growth opportunities • Supportive team-oriented environment • Company training and development • Stable, growing company with long-term advancement potential • Opportunity to make a direct impact on branch success and customer satisfaction

Clean Team is a leading commercial cleaning company dedicated to providing high-quality service and building long-term partnerships with our customers. We value professionalism, accountability, and teamwork while creating opportunities for employees to grow and succeed within our organization.


Zip Code: 14224, 14206, 14225, 14127, 14218, 14203, 14202, 14210

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