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Professional Services Operations Manager Jobs (NOW HIRING)

Lord Breakspeare Callaghan Llc

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Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Professional and detail-oriented * Comfortable working in a fast-paced environment * Experience in ...

The Pennsylvania State University

... Operations Manager supports the operations of the Transportation Services office staff at ... professional well-being. In addition to comprehensive medical, dental, and vision coverage ...

York County, SC

Animal Services Operations Manager

York, SC · On-site

$27.61 - $33.13/hr

Core Values -Excellence through Professionalism * Respect - respect builds bridges, not silos. How ... exempt Animal Services Operations Manager to join our team! The purpose of this position is to ...

Prosum

Director of Professional Services

Torrance, CA · On-site

$165K - $180K/yr

Director of Professional Services Salary Range: $165k to $180k Overview A growing technology ... The ideal candidate brings a strong blend of technical leadership, operational management ...

Konare Law

Operations Manager

Frederick, MD · On-site

As a member of our leadership team, the Operations Manager plays a critical role in ensuring smooth ... Professional services industry experiencerequired(law firms, consulting, accounting strongly ...

CDW

Professional Services Manager

Overland Park, KS

The Senior Professional Services Manager (SPSM) is accountable for the overall success of services engagements within assigned segments and regions. This role involves collaborating with sales ...

CDW

Professional Services Manager

MN · Remote

The Senior Professional Services Manager (SPSM) is accountable for the overall success of services engagements within assigned segments and regions. This role involves collaborating with sales ...

CDW

Professional Services Manager

NE · Remote

The Senior Professional Services Manager (SPSM) is accountable for the overall success of services engagements within assigned segments and regions. This role involves collaborating with sales ...

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Professional Services Operations Manager information

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$31K

$63.5K

$118.5K

How much do professional services operations manager jobs pay per year?

As of Jul 7, 2026, the average yearly pay for professional services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What is the role of a professional services manager?

A professional services operations manager oversees the delivery of consulting or technical services to clients, ensuring projects are completed on time, within scope, and budget. They coordinate between sales, project teams, and clients, often utilizing project management tools and methodologies to optimize service delivery and client satisfaction.

What is the highest salary for an operations manager?

The highest salaries for a Professional Services Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience and specialized skills. Compensation varies based on industry, location, and company size, with senior roles or those in high-demand sectors often earning higher pay. Bonuses, profit sharing, and benefits may also contribute to total compensation packages.

What are common challenges faced by a Professional Services Operations Manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is a Professional Services Operations Manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are professional services operations?

Professional services operations involve managing the delivery of consulting, advisory, or specialized services to clients. This includes overseeing project management, resource allocation, process optimization, and ensuring service quality to meet client expectations and business goals.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Professional Services Operations Manager, and why are they important?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.
More about Professional Services Operations Manager jobs
What cities are hiring for Professional Services Operations Manager jobs? Cities with the most Professional Services Operations Manager job openings:
What states have the most Professional Services Operations Manager jobs? States with the most job openings for Professional Services Operations Manager jobs include:
What job categories do people searching Professional Services Operations Manager jobs look for? The top searched job categories for Professional Services Operations Manager jobs are:
Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Managed Services Operations Manager

Managed Services Operations Manager

The Rockridge Group

South San Francisco, CA • Hybrid

Full-time

Medical, Retirement

Posted 29 days ago

Job description

TITLE: Managed Services Operations Manager
LOCATION: Northern California (Santa Clara and San Francisco Counties)
*Hybrid work model may be an option, blending remote work with in-office collaboration for a dynamic and flexible work environment."
Overview:
Company X is seeking a highly skilled and experienced Managed Services Operations Manager to oversee the day-to-day operations of our managed services department. The ideal candidate will have a strong background in IT service management, excellent leadership skills, and a proven track record of delivering high-quality services to clients.
Responsibilities:
  • Manage and lead a team of technical professionals to ensure the delivery of exceptional managed services to clients.
  • Develop and implement operational policies and procedures to optimize efficiency and effectiveness.
  • Monitor service performance metrics, identify areas for improvement, and implement solutions to enhance service delivery.
  • Collaborate with cross-functional teams to ensure seamless integration of managed services with other business units.
  • Conduct regular performance reviews, provide feedback, and support professional development for team members.
  • Act as a point of escalation for complex issues and provide timely resolution to ensure client satisfaction.
  • Stay current on industry trends, technologies, and best practices to drive continuous improvement in service delivery.
Qualifications:
  • Bachelor's degree is preferred in IT, Computer Science, or related field.
  • 5+ years of experience in managing IT operations, preferably in a managed services environment.
  • Strong knowledge of ITIL framework and best practices for service management.
  • Proven leadership skills with the ability to motivate and inspire team members.
  • Excellent communication skills with the ability to interact effectively with clients and internal stakeholders.
  • Certifications such as ITIL, PMP, or CISSP are a plus.
  • Apple knowledge also a plus.
Benefits:
- Competitive salary with bonus structure
- Health insurance and retirement benefits
- Professional development opportunities
- Dynamic work environment with growth potential