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Professional Services Operations Manager Jobs (NOW HIRING)

Segue HR LLC

Operations Manager

Memphis, TN · On-site

Description - Operations Manager Position Summary The Operations Manager plays a pivotal role in ... related professional services. • Strong leadership skills with proven ability to manage cross ...

Albertsons

Service Operations Manager

Flower Mound, TX · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Lead by example in delivering friendly, professional, and efficient customer interactions ... services, and ensuring operational excellence throughout the store. We also provide a variety of ...

Anchin

Tax Manager, Professional Services

New York, NY · On-site

$140K - $180K/yr

Tax Manager, Professional Services Department : Tax - Professional Services Supervises ... Understand clients' business operations, industry-specific challenges, and strategic goals to ...

Nexthink

Professional Services Consultant

Boston, MA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Professional Services Consultant plays a key role in our Services organization, acting as a ... Guide customers in embedding Nexthink into service management and cross-functional operational ...

Samsung Electronics

Service Operations Manager

Plano, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Escalates operational issues and reports pertinent data to head office management, and HQ service ... in professional feedback, development plans and corrective actions. Performs other duties as ...

Gong.io

Professional Services Consultant

Chicago, IL · Remote

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role reports into the North America Professional Services Delivery team. We are seeking to ... Strong working knowledge of revenue operations and business processes (e.g., pipeline management ...

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Professional Services Operations Manager information

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$63.5K

$118.5K

How much do professional services operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for professional services operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

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Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Project Manager - Professional Services

Forhyre

Sunnyvale, CA • On-site

Full-time

Re-posted 13 days ago

Job description

We are seeking an experienced Project Manager to join our team in the Professional Services department. The ideal candidate should have extensive experience in managing end-to-end project management activities, including vendor selection, procurement, budgeting, scheduling, stakeholder management, and risk mitigation. The candidate should also have strong negotiation skills and be able to coordinate with multiple teams and stakeholders.

Responsibilities:

  • Initiate and manage procurement processes to select vendors
  • Coordinate across teams on project reporting, prioritization, resource allocation, and visibility
  • Estimate project budget and validate utilization against resources engaged
  • Forecast project budget based on resource utilization
  • Coordinate and engage with different stakeholders, including business users and vendors, from feasibility study, implementation, and benefit realization
  • Initiate, liaise and negotiate with users to reach consensus on the requirements, delivery schedule, and resource commitment
  • Set up infrastructures and milestones
  • Identify issues/risks proactively with mitigation plans to avoid impacts and escalations
  • Escalate issues and impacts to the appropriate stakeholders
  • Plan and execute user acceptance test followed by signing off
  • Plan and execute production deployment followed by sign-off
  • Ensure proper transitioning services implemented
  • Produce quality project deliverables such as project charter, implementation plan, etc
  • Update all stakeholders with the latest status and issues/risks
  • Enable IT support
  • Project closure sign-off

Requirements:

  • Minimum 10 years of experience in Project Management
  • Excellent communication and interpersonal skills
  • Strong negotiation skills with business, InfoSec, and IT teams
  • Proven track record of delivering complex IT projects on time and within budget
  • Familiarity with project management tools and methodologies
  • Experience with vendor selection and management
  • Knowledge of IT infrastructure and operations
  • Strong problem-solving and analytical skills
  • Ability to work under pressure and meet tight deadlines

If you are a proactive, results-driven Project Manager with a passion for delivering high-quality projects, we encourage you to apply for this exciting opportunity.