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Professional Services Operations Manager Jobs in Michigan

Clean Team

Operations Manager

Bay City, MI

Position Summary The Operations Manager oversees branch performance and ensures service excellence ... Conduct daily building inspections, handle customer follow-ups, professionally resolve concerns ...

Clean Team

Operations Manager

Bay City, MI · On-site

Position Summary The Operations Manager oversees branch performance and ensures service excellence ... Conduct daily building inspections, handle customer follow-ups, professionally resolve concerns ...

Clean Team

Operations Manager

Bay City, MI · On-site

Position Summary The Operations Manager oversees branch performance and ensures service excellence ... Conduct daily building inspections, handle customer follow-ups, professionally resolve concerns ...

EverLine Coatings USA

Operations Manager

Grandville, MI · On-site

$70K - $80K/yr

Job brief We are looking for an Operations Manager to oversee all service staff and operations of the local business unit. To be successful in this role, you should be a thoughtful leader and a ...

Renova One

Operations Manager

Troy, MI · On-site

$115K - $125K/yr

We are looking for a hands-on leader who understands fast-paced service operations, can bring structure and accountability to a team, and is comfortable balancing operations, client management, and ...

Siemens

Area Service Operations Manager

Plymouth, MI · On-site

$129K - $222K/yr

As an Area Operations Manager, Service , you will lead a service operations organization ... services and Service Agreements, ensuring delivery within scope, schedule, cost, and quality ...

Proof

Client Service Operations Manager

Southfield, MI · On-site

Client Service Operations, Manager Client Service Operations Southfield, Michigan Full-Time ABOUT ... legal services, or regulated/SLA-driven environments preferred * Demonstrated track record of ...

Ameriprise Financial

Operations Manager

Troy, MI · On-site

$100K - $120K/yr

Operations Manager Ferhadson and Associates | Troy, MI | Full-Time Ferhadson and Associates, an ... Detail-oriented with high service expectations * Growth-minded with opportunities for professional ...

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All JobsProfessional Services Operations JobsProfessional Services Operations Manager JobsProfessional Services Operations Manager Jobs in Michigan

Professional Services Operations Manager information

See Michigan salary details

$26.3K

$57.2K

$105.4K

How much do professional services operations manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for professional services operations manager in Michigan is $57,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $70,400.00 per year, depending on experience, location, and employer.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What is the role of a professional services manager?

A professional services operations manager oversees the delivery of consulting or technical services to clients, ensuring projects are completed on time, within scope, and budget. They coordinate between sales, project teams, and clients, often utilizing project management tools and methodologies to optimize service delivery and client satisfaction.

What is the highest salary for an operations manager?

The highest salaries for a Professional Services Operations Manager can exceed $150,000 annually, especially in large organizations or with extensive experience and specialized skills. Compensation varies based on industry, location, and company size, with senior roles or those in high-demand sectors often earning higher pay. Bonuses, profit sharing, and benefits may also contribute to total compensation packages.

What are common challenges faced by a Professional Services Operations Manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is a Professional Services Operations Manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are professional services operations?

Professional services operations involve managing the delivery of consulting, advisory, or specialized services to clients. This includes overseeing project management, resource allocation, process optimization, and ensuring service quality to meet client expectations and business goals.

What does a service operations manager do?

A service operations manager oversees the delivery of services within an organization, ensuring efficiency, quality, and customer satisfaction. They coordinate teams, manage processes, analyze performance metrics, and implement improvements, often using tools like service management software. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Professional Services Operations Manager, and why are they important?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.
What are popular job titles related to Professional Services Operations Manager jobs in Michigan? For Professional Services Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Professional Services Operations Manager jobs in Michigan look for? The top searched job categories for Professional Services Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Professional Services Operations Manager jobs? Cities in Michigan with the most Professional Services Operations Manager job openings:
Professional Services Operations Manager jobs near you
Infographic showing various Professional Services Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,163 per year, or $27.5 per hour.
Card Services Operations Manager

Card Services Operations Manager

Lake Trust Credit Union

Brighton, MI • On-site

Full-time

Medical, Retirement

Posted 10 days ago

Lake Trust Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Card Services Operations Manager
Hybrid Position: 3 days a week in office
More Than A Job
Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include:
  • Financial wellbeing services
  • 401(K) matching with up to 5% match
  • Reduced health insurance
  • Employee wellbeing services
  • DE&I initiatives
  • Work-life integration

Job Summary
The role of Card Service Operations Manager provides service excellence by helping to build and lead the Card Service Operations team. Responsible for the oversight of daily card operations, processes, efficiencies, portfolio management, vendor/partner relationship management, and overall best practices. Promotes and maintains the credit unions mission, values, and culture to empower wellbeing in a world in which everyone thrives!
What You'll Do
  • Manages the day-to-day operations for Lake Trust's Debit Card and Credit Card portfolios impacting 125,000+ members.
  • Responsible for providing consistent and effective leadership in accordance with Lake Trust policies and procedures. Lead the Card Service Operations team by delegating, giving direction, supporting problem recognition and resolution, assisting with escalations, and ensuring our members, branch, and call center teams are provided the highest levels of service.
  • Promote a positive and collaborative working environment, conducting regular one-on-one meetings with direct reports, and ensuring operational process consistently meet established service level targets.
  • Engage with our vendor partners to identify and resolve complex processing issues in a timely manner to ensure limited impact to members.
  • Coordinate with our vendor partners to implement new card functionality and drive continuous improvement of our card offerings.

What You'll Bring
  • Bachelor's degree in a business-related field or equivalent work experience
  • Five (5+) years of professional work experience in financial services
  • Three (3+) years of managing and leading teams
  • Knowledge of debit card and credit card operations preferred
  • Exhibits a leadership style in support of team building, coaching, effective communications, and empowerment.
  • Creates a collaborative environment conducive to idea generation, knowledge sharing, and education amongst the team and across all business units.
  • Self-motivated with the ability to make operational and process decisions.
  • Strong analytical and problem-solving skills and able to work independently to identify areas of improvement and provide recommendations based on findings.
  • Ability to handle multiple tasks and perform under pressure

What You'll Get
  • Ability to collaborate and build a sense of togetherness that contributes to a positive work environment.
  • Being open to change and embracing new opportunities can lead to diverse experiences and career advancement.

What Lake Trust Credit Union employees say

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