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Professional Services Operations Manager Jobs in Michigan

Operations Manager

Grand Rapids, MI · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Southfield, MI · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Operations Manager

Rockford, MI · On-site

$22 - $35/hr

... service. But that only happens because we have amazing people like you on our team. If you're ready ... From the professional appearance of our crews to the attention to detail we give every job, we ...

Operations Manager

Bay City, MI · On-site

$60 - $80/hr

Ensure all customer locations receive scheduled service without interruption * Monitor labor ... Resolve customer concerns professionally and maintain strong customer relationships * Train ...

Operations Manager

Auburn Hills, MI · On-site

$60 - $80/hr

Professional Growth: We champion professional development. You'll have opportunities to learn, grow ... Identify and act on opportunities to expand services, increase patient access, enhance retention ...

Operations Manager SCOPE: Operations Managers are responsible for providing leadership and ... service skills. * Must present a friendly, positive, professional image to clients, employees ...

Operations Manager SCOPE: Operations Managers are responsible for providing leadership and ... service skills. * Must present a friendly, positive, professional image to clients, employees ...

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. Create and manage operational plans that deliver productivity gains through process ...

Operations Manager

Comstock Park, MI · On-site

$90K - $105K/yr

Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools Review Service ...

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

Operations Manager

Saint Clair, MI · On-site

$80 - $100/hr

Achieve and maintain product quality and delivery service levels equal to or exceeding customer expectations. * Create and manage operational plans that deliver productivity gains through process ...

OPERATIONS MANAGER: Generally, This job position is to make the company profitable by controlling ... You are devoted to providing our customers with the highest quality service You are hardworking, a ...

Showing results 21-40

Professional Services Operations Manager information

See Michigan salary details

$26.3K

$57.2K

$105.4K

How much do professional services operations manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for professional services operations manager in Michigan is $57,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a professional services operations manager?

A Professional Services Operations Manager oversees the day-to-day activities and processes of a professional services organization, ensuring that projects are delivered efficiently and client expectations are met. They coordinate between teams, manage resources, optimize workflows, and implement best practices to improve service delivery. Additionally, they often handle budgeting, reporting, and the development of operational strategies to support business growth and customer satisfaction.

What are the key skills and qualifications needed to thrive as a professional services operations manager?

To excel as a Professional Services Operations Manager, you need expertise in project management, resource allocation, process improvement, and a relevant degree in business or a related field. Familiarity with PSA (Professional Services Automation) tools, CRM platforms, and certifications such as PMP or ITIL are commonly required. Strong leadership, analytical thinking, and effective communication are essential soft skills for driving team performance and managing client expectations. These skills ensure optimal service delivery, operational efficiency, and successful client outcomes in a fast-paced professional services environment.

What are common challenges faced by a professional services operations manager, and how can they be addressed?

Professional Services Operations Managers often navigate challenges such as balancing resource allocation with project timelines, maintaining consistent service quality across multiple teams, and adapting to shifting client needs. Successfully addressing these challenges typically involves implementing robust project management tools, fostering clear communication between departments, and regularly reviewing operational processes to identify areas for improvement. Building strong relationships with both internal teams and clients also helps anticipate issues early and ensure smooth project delivery.

What is the difference between Professional Services Operations Manager vs Project Manager?

AspectProfessional Services Operations ManagerProject Manager
Primary FocusOversees service delivery processes, resource management, and operational efficiency within professional servicesPlans, executes, and closes specific projects within scope, time, and budget
CredentialsOften requires a bachelor's degree, PMP or similar certifications beneficialTypically requires a bachelor's degree, PMP or similar certifications
Work EnvironmentWorks within professional services teams, client-facing, strategic operations

The Professional Services Operations Manager focuses on optimizing overall service delivery and operational efficiency, while the Project Manager manages individual projects from initiation to completion. Both roles require similar credentials and often work in client-facing environments, but their scope and responsibilities differ significantly.

What are popular job titles related to Professional Services Operations Manager jobs in Michigan?

For Professional Services Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Professional Services Operations Manager jobs in Michigan look for?

The top searched job categories for Professional Services Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Professional Services Operations Manager jobs?

Cities in Michigan with the most Professional Services Operations Manager job openings:

Infographic showing various Professional Services Operations Manager job openings in Michigan as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $57,163 per year, or $27.5 per hour.

Operations Manager

Grand Rapids, MI • On-site

Oak St. Health
Health Care and Social Assistance • 51 - 200 employees

$19 - $29/hr

Other

Dental, Vision

This job post has expired 1 day ago. Applications are no longer accepted.


Oak Street Health rating

7.1

Company rating: 7.1 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

380th of 898 rated healthcare providers


Job description

Operations Manager

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with action plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

  • Experience as a retail manager or supervisor

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

21

Time Type

Part time

Pay Range

The typical pay range for this role is:

$19.00 - $29.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part-time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well-being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process.


What Oak Street Health employees say

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About Oak Street Health

Sourced by ZipRecruiter

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Chicago, IL, US