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Professional Services Engineer Jobs (NOW HIRING)

8x8

$106K - $160K/yr

The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a global team and is responsible for creating customized solutions that integrate 8x8's award-winning ...

8x8

Professional Services Software Engineer

$106K - $160K/yr

The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a global team and is responsible for creating customized solutions that integrate 8x8's award-winning ...

MetroSys

AR · On-site

$30 - $45/hr

The engineer will be responsible for day-to-day support, troubleshooting, and implementation of ... Experience in client-facing environments (MSP or professional services strongly preferred)

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Seemplicity

Customer Services Engineer

Customer Services Engineer AI is fundamentally shifting the defender's challenge from detection ... Tier 3, professional services, consultancy, etc.) * Excellent technical skills - ability to ...

STM Consulting, Inc.

VoLTE Engineer

Ridgeland, MS · On-site

Job Summary for Services Engineer II, Subscriber - Design, deploy, and optimize VoLTE and IMS ... Professional Services and IT Outsourced services across North America, Canada, Mexico, UK, Middle ...

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FIS

Engineer II, Professional Services

Rosemont, IL

$83K - $110K/yr

This is an advanced professional role for an experienced developer who thrives on solving complex ... Excellent customer service skills that build strong internal and external relationships * Effective ...

JFrog

Senior Professional Services DevOps Engineer

$160K - $175K/yr

As a Senior Professional Services DevOps Engineer in JFrog you will... * Work with JFrog customers to design, setup and build CI/CD pipelines and DevOps platform using JFrog products and other ...

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Professional Services Engineer information

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How much do professional services engineer jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for professional services engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What does a professional services engineer do?

A professional services engineer provides technical consulting, implementation, and support for products or services to clients. They often work closely with sales and engineering teams, troubleshoot issues, and ensure successful deployment, requiring strong technical skills and customer communication. The role may involve certifications and working in a client-facing environment.

What are the key skills and qualifications needed to thrive as a Professional Services Engineer, and why are they important?

To thrive as a Professional Services Engineer, you need a solid background in computer science or engineering, strong analytical skills, and experience with enterprise software or IT infrastructure. Familiarity with technical tools such as scripting languages, cloud platforms, and industry-specific certifications (like AWS Certified Solutions Architect or Cisco CCNA) is highly valued. Exceptional communication, problem-solving ability, and customer service orientation help you build strong client relationships and manage project expectations. These skills are crucial for delivering tailored technical solutions that meet client needs and drive customer satisfaction.

What is the difference between Professional Services Engineer vs Technical Support Engineer?

AspectProfessional Services EngineerTechnical Support Engineer
Required credentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, AWS often preferredAssociate or bachelor's degree; certifications vary, often vendor-specific
Work environmentClient sites, consulting projects, implementation environmentsHelp desks, call centers, remote troubleshooting
Employer and industry usageConsulting firms, tech companies, enterprise solutionsIT service providers, hardware/software vendors

While both roles involve technical expertise, a Professional Services Engineer typically works directly with clients on implementation and consulting projects, requiring project management skills. In contrast, a Technical Support Engineer focuses on troubleshooting and resolving technical issues remotely or on-site, often following predefined procedures.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, and systems engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries like technology or finance. Roles often require advanced certifications, leadership responsibilities, or working in high-cost-of-living areas.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can earn $500,000 or more annually, especially with experience, advanced skills, and stock options or bonuses. High compensation is often associated with leadership roles, working at large tech companies, or in industries like finance and cloud computing.

What are Professional Services Engineers?

Professional Services Engineers are technical experts who work with clients to implement, customize, and optimize software or technology solutions provided by their company. They act as a bridge between the product development team and the customer, ensuring that deployments meet client requirements and run smoothly. Their responsibilities often include consulting, system integration, troubleshooting, and providing training or support. Professional Services Engineers typically work directly with enterprise clients and may travel to customer sites to deliver hands-on assistance.

How does a Professional Services Engineer typically collaborate with clients and internal teams during project implementation?

As a Professional Services Engineer, you will work closely with clients to understand their technical requirements, configure solutions, and ensure successful deployment of products or services. Collaboration is key; you’ll regularly interact with project managers, sales engineers, and product development teams to address client needs and resolve technical challenges. This role often involves leading client meetings, providing training, and offering ongoing support, making strong communication and problem-solving skills essential. Successful Professional Services Engineers build trusted relationships with clients while acting as the technical bridge between customers and internal teams.

What engineers make 200,000 a year?

Senior engineers in fields such as software engineering, electrical engineering, and petroleum engineering often earn $200,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. Roles in high-demand industries or leadership positions can also reach or exceed this salary level.
What cities are hiring for Professional Services Engineer jobs? Cities with the most Professional Services Engineer job openings:
What are the most commonly searched types of Services Engineer jobs? The most popular types of Services Engineer jobs are:
What states have the most Professional Services Engineer jobs? States with the most job openings for Professional Services Engineer jobs include:
What are popular job titles related to Professional Services Engineer jobs? For Professional Services Engineer jobs, the most frequently searched job titles are:
Professional Services Engineer jobs near you
Desktop Services Engineer

Desktop Services Engineer

Procom Consultants Group

Durham, NC • On-site

Contractor

Posted 10 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Desktop Services Engineer  


On behalf of our client, Procom Services is searching for a Desktop Services Engineer for a contract opportunity in Durham, NC.


Desktop Services Engineer Job Details


This person will be supporting upper level management. Must have previous experience supporting VP's and above. Sr Leadership support experience is a must!


In this role you will provide professional assistance to internal and external customers having hardware- and software-related problems with their supported desktop, laptop or peripherals. Able to resolve local area networking issues to ensure connectivity to the Corporate network, and work with the Infrastructure and Messaging teams as necessary to resolve incidents. Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.


Provide Level-2 and Level-3 technical support for supported desktops, laptops, and peripherals. This includes the following activities:


Correcting hardware problems with supported desktops, laptops and peripherals by coordinating support with OEM vendors.


Managing returns on warranted parts and systems


Packaging and shipping replacement parts to customers


Maintaining standard software configurations, including troubleshooting, loading and configuring software images, supported applications and drivers


May lead the development of information technology and infrastructure projects


Installing, supporting and troubleshooting approved desktop software


Performing planned maintenance, moves, adds and changes


Provide support services to employees with technical problems and information technology issues involving desktop, laptops, PDA or network services from local personnel or from employees using network remote access (VPN)


Provides timely resolution of problems or escalation on behalf of the customers to appropriate technical personnel


Creating and maintaining images for standard systems Recommends hardware and software solutions, including new acquisitions and upgrades


Demonstrates good judgment in selecting methods and techniques for obtaining solutions


Uses skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures


Troubleshooting and resolving intermediate LAN connectivity incidents


Ability to work on call after hours as required Communicate effectively with multiple customers and co-workers. This includes the following activities:


Consulting with the Service Desk on support calls


Able to communicate highly technical information to both technical and non-technical personnel


Providing Case status updates to management and end-users


Providing phone support and diagnostics to remote customers


Participating in training programs designed to educate customers about basic and specialized applications


Develops, documents, and implements standard operating procedures and customer service guidelines relating to Desktop Managed Services support


Assess day-to-day activities to minimize customer down-time and ensure customer satisfaction


Analyzes problem trends and develops ideas to achieve problem resolution


Desktop Services Engineer Mandatory Skills


Must have prior experience supporting senior leadership


Ability to work independently and take ownership


Solid technical and analytical skills required


Ability to manage IT / Desktop initiatives and organize projects


Thorough knowledge of supported Microsoft Windows operating systems


Intermediate Experience with Active Directory administration


Thorough knowledge of installation, configuration, use and troubleshooting techniques of supported versions of Microsoft Office


Strong interpersonal skills in dealing with a wide range of customers with varying computer abilities


Experience troubleshooting intermediate complex local area network (LAN) and VPN connectivity issues


Associate's Degree or equivalent experience required


A+ Certification recommended


MCTS, MCITP, MCPD, MCM preferred


MCSA, MCSD and MCSE preferred


ITIL Certification preferred


4-6 years or more of related experience preferred


Desktop Services Engineer Start Date


ASAP


Desktop Services Engineer Assignment Length


6 months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

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