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Professional Services Engineer Jobs (NOW HIRING)

Succurri LLC

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Project Engineer Tier 1

Everett, WA · On-site

$60K/yr

The Professional Services Engineer Tier 1 position is responsible for the successful delivery and execution of client projects. Professional Services Engineers deliver projects that range in scope ...

8x8

$106K - $160K/yr

The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a global team and is responsible for creating customized solutions that integrate 8x8's award-winning ...

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Professional Services Engineer information

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How much do professional services engineer jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for professional services engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What does a professional services engineer do?

A professional services engineer provides technical consulting, implementation, and support for products or services to clients. They often work closely with sales and engineering teams, troubleshoot issues, and ensure successful deployment, requiring strong technical skills and customer communication. The role may involve certifications and working in a client-facing environment.

What are the key skills and qualifications needed to thrive as a Professional Services Engineer, and why are they important?

To thrive as a Professional Services Engineer, you need a solid background in computer science or engineering, strong analytical skills, and experience with enterprise software or IT infrastructure. Familiarity with technical tools such as scripting languages, cloud platforms, and industry-specific certifications (like AWS Certified Solutions Architect or Cisco CCNA) is highly valued. Exceptional communication, problem-solving ability, and customer service orientation help you build strong client relationships and manage project expectations. These skills are crucial for delivering tailored technical solutions that meet client needs and drive customer satisfaction.

What is the difference between Professional Services Engineer vs Technical Support Engineer?

AspectProfessional Services EngineerTechnical Support Engineer
Required credentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, AWS often preferredAssociate or bachelor's degree; certifications vary, often vendor-specific
Work environmentClient sites, consulting projects, implementation environmentsHelp desks, call centers, remote troubleshooting
Employer and industry usageConsulting firms, tech companies, enterprise solutionsIT service providers, hardware/software vendors

While both roles involve technical expertise, a Professional Services Engineer typically works directly with clients on implementation and consulting projects, requiring project management skills. In contrast, a Technical Support Engineer focuses on troubleshooting and resolving technical issues remotely or on-site, often following predefined procedures.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, and systems engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries like technology or finance. Roles often require advanced certifications, leadership responsibilities, or working in high-cost-of-living areas.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can earn $500,000 or more annually, especially with experience, advanced skills, and stock options or bonuses. High compensation is often associated with leadership roles, working at large tech companies, or in industries like finance and cloud computing.

What are Professional Services Engineers?

Professional Services Engineers are technical experts who work with clients to implement, customize, and optimize software or technology solutions provided by their company. They act as a bridge between the product development team and the customer, ensuring that deployments meet client requirements and run smoothly. Their responsibilities often include consulting, system integration, troubleshooting, and providing training or support. Professional Services Engineers typically work directly with enterprise clients and may travel to customer sites to deliver hands-on assistance.

How does a Professional Services Engineer typically collaborate with clients and internal teams during project implementation?

As a Professional Services Engineer, you will work closely with clients to understand their technical requirements, configure solutions, and ensure successful deployment of products or services. Collaboration is key; you’ll regularly interact with project managers, sales engineers, and product development teams to address client needs and resolve technical challenges. This role often involves leading client meetings, providing training, and offering ongoing support, making strong communication and problem-solving skills essential. Successful Professional Services Engineers build trusted relationships with clients while acting as the technical bridge between customers and internal teams.

What engineers make 200,000 a year?

Senior engineers in fields such as software engineering, electrical engineering, and petroleum engineering often earn $200,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. Roles in high-demand industries or leadership positions can also reach or exceed this salary level.
What cities are hiring for Professional Services Engineer jobs? Cities with the most Professional Services Engineer job openings:
What are the most commonly searched types of Services Engineer jobs? The most popular types of Services Engineer jobs are:
What states have the most Professional Services Engineer jobs? States with the most job openings for Professional Services Engineer jobs include:
What are popular job titles related to Professional Services Engineer jobs? For Professional Services Engineer jobs, the most frequently searched job titles are:
Professional Services Engineer jobs near you
Infographic showing various Professional Services Engineer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 95% Full Time, 1% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $84,089 per year, or $40.4 per hour.
Project Engineer Tier 1

Project Engineer Tier 1

Succurri LLC

Everett, WA • On-site

$60K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

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Job description

Position Description:

The Professional Services Engineer Tier 1 position is responsible for the successful delivery and execution of client projects.  Professional Services Engineers deliver projects that range in scope and functionality from new server installation, new Microsoft 365 system setup, new office setup, to name a few.  The position provides Professional Services Engineers an opportunity to master networking, computer configuration, server systems, cloud technologies, telephone technologies, logistics, process and procedure.  Professional Services Engineers receive extensive training in the previously mentioned skills. Professional Services Engineers have the opportunity to work on projects individually and as part of a team.  Professional Services Engineers develop excellent team work skills as well as the confidence to work as a sole technician on a project.  Professional Services Engineers learn how to deliver projects on time and on budget. 

The Professional Services Engineer Tier 1 position is the stepping stone to the Professional Services Engineer Tier 2 position.

Job Duties:

Complete assigned and required operational and technical training programs.

Maintain operational and technical skill sets.

Coordinate project schedules with customers, vendors and Succurri personnel.

Host and or participate in new project kick off calls with customers.

Coordinate, configure, install and troubleshoot new equipment installation at customer locations.

Coordinate, provision, setup, configure, deploy and troubleshoot new software or cloud systems.

Coordinate, notify, train, update and assist customers with using new technologies an systems.

Review, confirm, cleanup and de-provision old systems.

Follow project plan schedules, tasks and processes.

Follow daily scheduled tasks while also juggling same day requests.

Enter time and service notes against customers tickets daily.

Review project schedule, project tickets and timelines daily to insure successful delivery of the project.

Communicate with the professional services team leader to address issues and provide updates.

Participate in professional service team meetings as scheduled.

Meet or exceed key performance indicators for the Professional Services Engineer position daily.

Onsite visits, including but not limited to conducting site surveys, racking and installing network equipment, interfacing with onsite vendors and providing onsite customer Go-Live assistance after project cutovers.

Create and update project templates

Create and update knowledgebase articles

Training provided for all of the duties listed above.

Training Provided on the Following Systems:

Kaseya RMM, Spanning UniView backups, ESXi and VMWare, SaasAlerts, PII Protect, Keeper Password Manager, ConnectWise ticketing and scheduling, CoreTech Low Voltage scheduling, Threatlocker, Bigleaf, EcoStruxure, Egnyte, Anchor, Autodesk, Microsoft 365, Intune Enrollment and Encryption, Intermedia, Sophos Central, BitTitan and Movebot.

Qualifications

The successful candidate will have prior experience in the following:

1.       Answering telephones and assessing customer requests.

2.       Experience working with customers primarily via phone and email.

3.       Experience working with Windows based computers.

4.       Experience with creating and managing user accounts in Microsoft Active Directory.

5.       Detailed understanding of computer chassis (workstation, laptop, tablet) and how to install or remove components.

6.       Detailed understanding of computer components (motherboard, cpu, ram, hard drive, etc.).

7.       Mastery of how to install and remove applications from a Windows computer.

8.       Mastery of how to install, configure and remove printers from a Windows computer.

9.       Basic understanding of network connectivity such as TCP/IP, switches, routers, internet connections, DHCP and DNS.

10.   Working in a fast-paced environment.

11.   Ability to work in a deadline driven environment.

12.   Ability to address and defuse tense customer situations.

13.   Certifications such as CompTIA A+, Network+, Project+ desired.

14.   Bachelors or Associates degree in information system.

Attributes

The successful candidate will have the follow attributes:

1.       Excellent customer service skills

2.       An upbeat personality

3.       A desire to provide excellent service to customers

4.       Ability to work in a team

5.       Desire to grow professionally

6.       Strong work ethic

7.       Reliable


Compensation:

$60,000 annually.  Salary.  Full Time 40 hours per week.

Monday through Friday 8:00 am until 5:00 pm.

After hours work by appointment and availability.  Comp time provided

Weekend work one to two weekends each month.  Comp time provided

Paid vacation and sick time.

Paid health care.  401K benefit plan.  Extensive paid training

Company Description

Succurri is a trusted IT solutions provider specializing in managed IT services, cybersecurity, cloud solutions, network management, and business process automation. With offices in Everett, WA; Kalispell, MT; and Mesa, AZ, we deliver dependable technology and top-tier customer care to businesses across the region. Our mission is to empower clients with reliable, secure, and efficient IT environments—so they can focus on what they do best. At Succurri, we treat every client like family and protect their information with the highest standards of privacy and professionalism.