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Professional Services Engineer Jobs (NOW HIRING)

Swimlane, Inc.

Professional Services Engineer

$120K - $160K/yr

Swimlane is looking for an experienced Professional Services Engineer in the India to join our team! * In this position, you will help our customers improve and automate their processes to combat ...

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Professional Services Engineer

North, SC

We are currently seeking a Staff Resident PSE to join our Federal Professional Services team, reporting to the manager of Professional Services. In this role, the main focus is to prepare and ...

Smartsheet

Sr. Professional Services Engineer

$107K - $146K/yr

As the Senior Professional Services Engineer, you will play a pivotal role in facilitating our most strategic customers to achieve their desired business outcomes. A core function of this role ...

Newchartertech

$89K - $119K/yr

Role Overview The Professional Services Engineer is responsible for executing and delivering complex IT modernization projects based on solution designs developed by the Systems Architect. This role ...

OpenPlay

Lead Professional Services Engineer

Santa Monica, CA · On-site

$114K - $151K/yr

Company Description Hello, we're OpenPlay! We're looking for a lead professional services engineer to run the technical side of a team working on our web-based music distribution platform. You will ...

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Professional Services Engineer information

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How much do professional services engineer jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for professional services engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

What does a professional services engineer do?

A professional services engineer provides technical consulting, implementation, and support for products or services to clients. They often work closely with sales and engineering teams, troubleshoot issues, and ensure successful deployment, requiring strong technical skills and customer communication. The role may involve certifications and working in a client-facing environment.

What are the key skills and qualifications needed to thrive as a Professional Services Engineer, and why are they important?

To thrive as a Professional Services Engineer, you need a solid background in computer science or engineering, strong analytical skills, and experience with enterprise software or IT infrastructure. Familiarity with technical tools such as scripting languages, cloud platforms, and industry-specific certifications (like AWS Certified Solutions Architect or Cisco CCNA) is highly valued. Exceptional communication, problem-solving ability, and customer service orientation help you build strong client relationships and manage project expectations. These skills are crucial for delivering tailored technical solutions that meet client needs and drive customer satisfaction.

What is the difference between Professional Services Engineer vs Technical Support Engineer?

AspectProfessional Services EngineerTechnical Support Engineer
Required credentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, AWS often preferredAssociate or bachelor's degree; certifications vary, often vendor-specific
Work environmentClient sites, consulting projects, implementation environmentsHelp desks, call centers, remote troubleshooting
Employer and industry usageConsulting firms, tech companies, enterprise solutionsIT service providers, hardware/software vendors

While both roles involve technical expertise, a Professional Services Engineer typically works directly with clients on implementation and consulting projects, requiring project management skills. In contrast, a Technical Support Engineer focuses on troubleshooting and resolving technical issues remotely or on-site, often following predefined procedures.

What engineers make $300,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, and systems engineering can earn $300,000 or more annually, especially with extensive experience, advanced skills, and in high-demand industries like technology or finance. Roles often require advanced certifications, leadership responsibilities, or working in high-cost-of-living areas.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or systems engineering can earn $500,000 or more annually, especially with experience, advanced skills, and stock options or bonuses. High compensation is often associated with leadership roles, working at large tech companies, or in industries like finance and cloud computing.

What are Professional Services Engineers?

Professional Services Engineers are technical experts who work with clients to implement, customize, and optimize software or technology solutions provided by their company. They act as a bridge between the product development team and the customer, ensuring that deployments meet client requirements and run smoothly. Their responsibilities often include consulting, system integration, troubleshooting, and providing training or support. Professional Services Engineers typically work directly with enterprise clients and may travel to customer sites to deliver hands-on assistance.

How does a Professional Services Engineer typically collaborate with clients and internal teams during project implementation?

As a Professional Services Engineer, you will work closely with clients to understand their technical requirements, configure solutions, and ensure successful deployment of products or services. Collaboration is key; you’ll regularly interact with project managers, sales engineers, and product development teams to address client needs and resolve technical challenges. This role often involves leading client meetings, providing training, and offering ongoing support, making strong communication and problem-solving skills essential. Successful Professional Services Engineers build trusted relationships with clients while acting as the technical bridge between customers and internal teams.

What engineers make 200,000 a year?

Senior engineers in fields such as software engineering, electrical engineering, and petroleum engineering often earn $200,000 or more annually, especially with extensive experience, advanced skills, and relevant certifications. Roles in high-demand industries or leadership positions can also reach or exceed this salary level.
What cities are hiring for Professional Services Engineer jobs? Cities with the most Professional Services Engineer job openings:
What are the most commonly searched types of Services Engineer jobs? The most popular types of Services Engineer jobs are:
What states have the most Professional Services Engineer jobs? States with the most job openings for Professional Services Engineer jobs include:
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Professional Services Engineer jobs near you
Professional Services Engineer

Professional Services Engineer

Swimlane, Inc.

Remote

$120K - $160K/yr

Full-time

Posted 28 days ago

Job description

Who we are, and what we offer:
Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC.
At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement-where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations.
About the role
Do you have a strong consulting background, are passionate and knowledgeable about information technology and cybersecurity, and have prior experience managing infrastructure? Swimlane is looking for an experienced Professional Services Engineer in the India to join our team!
  • In this position, you will help our customers improve and automate their processes to combat security threats. Your day-to-day efforts would include:
  • Installing, configuring, and deploying the Swimlane Platform
  • Developing and implementing Security Operations Center / Incident Response Remediation Playbooks
  • Developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML
  • Delivering prescribed training and proctoring certification labs to our clients and partners
  • Assisting with advanced architecture design for non-standard deployments
  • Contributing to the Swimlane Community to answer customer/prospect questions, create relevant content, and facilitate broader security automation and orchestration adoption

Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree.
  • 2+ years of experience in Professional Services at a security vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three
  • Demonstrated experience working in Security Operations Centers (SOCs) and Incident Response (IR) processes and procedures
  • Working knowledge of Python
  • Working knowledge of RESTful APIs
  • Experience with AKS/EKS/GCP and On-Prem Infrastructure (Management & Provisioning)
  • Ability to quickly grasp complex technical concepts and make them easily understandable verbally, in writing, and designing supporting network diagrams/illustrations as necessary
  • A strong understanding of modern cybersecurity technologies and methodologies, including: Deploying and integrating such platforms; Consulting on best-practices for SOC/IR functions; Developing and implementing automation and orchestration capabilities to streamline operations
  • Hand-on experience with one or more of the following types of technologies: SIEM, IAM, Firewalls/Proxy, Threat Intelligence Platforms, Malware Sandboxing
  • Team player that works well in collaborative situations and autonomous environments
  • USCYBERCOM Cyber Protection Team Experience and/or former Army 25D/170D a huge plus!

The Perks of being a Swimlaner:
  • Competitive Benefits & Compensation
  • Stock Options
  • Training & Professional Development Opportunities
  • MacBook Pro
  • Great Company Culture
  • We value collaboration and innovation
  • Give-back Volunteering Opportunities

Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:
  • Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
  • Be a happy innovator - The hard problems are the fun problems to solve, we're excited to take on difficult challenges and find creative solutions.
  • Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.
  • Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.
  • Have honesty and integrity in 'all the things' - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.

What's the best thing about working at Swimlane? If you ask the team, they'll tell you it's the people. Swimlaners are innovative, collaborative and driven by the purpose of revolutionizing the way security teams automate and respond to alerts. Headquartered in beautiful Denver, Colorado, Swimlane's staff spans 28 states and 23 countries!
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Swimlane, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
To complete your application, please submit your resume to https://ats.rippling.com/swimlane
The pay range for this role is:
120,000 - 160,000 USD per year (Swimlane HQ)
90,000 - 119,000 GBP per year (Swimlane UK Limited)

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