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Production Support Engineer Jobs in Houston, TX (NOW HIRING)

Atlas Copco

Technical Support Engineer

Houston, TX · On-site

Collaborate with Engineering, Operations, Quality, Supply Chain, vendors, and product companies to drive issue resolution and support customer needs. * Manage technical support activities, including ...

Atlas Copco

Technical Support Engineer

Houston, TX · On-site +1

Collaborate with Engineering, Operations, Quality, Supply Chain, vendors, and product companies to drive issue resolution and support customer needs. * Manage technical support activities, including ...

3B Staffing LLC

Desktop Support Engineer

Spring, TX · On-site

Desktop Support Engineer Duration: 6+ Months Location: model at 9950 Woodloch Forest Drive, The ... Associate's will also partner with Product and Operation leads to develop a deep understanding of ...

3B Staffing LLC

Desktop Support Engineer

Spring, TX · On-site

Desktop Support Engineer Duration: 6+ Months Location: model at 9950 Woodloch Forest Drive, The ... Associate's will also partner with Product and Operation leads to develop a deep understanding of ...

Procom

Technical Support Engineer- Level 2

Houston, TX · On-site

Network Engineer: On behalf of our IT Services client, Procom is searching for a Technical Support ... storage products) • IT Glue (a cloud-based IT documentation platform) • QuickBooks (an ...

3B Staffing LLC

Hardware Support Engineer

Houston, TX · On-site

$117K - $155K/yr

Hardware Support Engineer Candidates must be local. This is not remote. Onsite position * Advanced ... Experience with SDN, SD-WAN products and services, Working knowledge of structured cabling systems ...

3B Staffing LLC

Hardware Support Engineer

Houston, TX · On-site

$117K - $155K/yr

Hardware Support Engineer Candidates must be local. This is not remote. Onsite position * Advanced ... Experience with SDN, SD-WAN products and services, Working knowledge of structured cabling systems ...

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Production Support Engineer information

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How much do production support engineer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for production support engineer in Houston, TX is $45.81, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $50.29 per hour, depending on experience, location, and employer.

What is a production support engineer?

Production Support Engineers are IT professionals responsible for ensuring the smooth operation and maintenance of software applications and systems in a live production environment. They monitor system performance, troubleshoot technical issues, and collaborate with development and operations teams to quickly resolve incidents. Their goal is to minimize downtime, maintain service levels, and support end-users by addressing technical problems as they arise. Production Support Engineers also contribute to system improvements and may participate in on-call rotations to provide 24/7 support.

What are the key skills and qualifications needed to thrive as a production support engineer?

To thrive as a Production Support Engineer, you need strong problem-solving abilities, a background in computer science or IT, and experience in troubleshooting software and infrastructure issues. Familiarity with monitoring tools, ticketing systems like Jira or ServiceNow, and scripting languages such as Python or Bash is typically required. Excellent communication, teamwork, and the ability to remain calm under pressure help you stand out in this role. These skills and qualities are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What are some common challenges faced by production support engineers, and how are they typically addressed?

Production Support Engineers often face challenges such as resolving urgent system outages, managing high-pressure incidents, and balancing multiple support requests simultaneously. To address these, they rely on strong troubleshooting skills, clear communication with development teams, and well-documented incident management processes. Many organizations provide on-call rotations and regular training to help engineers stay prepared, while collaboration with cross-functional teams ensures issues are resolved efficiently and root causes are addressed for long-term stability.

What are the most commonly searched types of Production Support Engineer jobs in Houston, TX?

The most popular types of Production Support Engineer jobs in Houston, TX are:

What are popular job titles related to Production Support Engineer jobs in Houston, TX?

For Production Support Engineer jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Production Support Engineer jobs in Houston, TX look for?

The top searched job categories for Production Support Engineer jobs in Houston, TX are:

What cities near Houston, TX are hiring for Production Support Engineer jobs?

Cities near Houston, TX with the most Production Support Engineer job openings:

Production Support Engineer jobs near you
Infographic showing various Production Support Engineer job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $95,289 per year, or $45.8 per hour.

Technical Support Engineer

Atlas Copco

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Atlas Copco rating

8.5

Company rating: 8.5 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

89th of 499 rated machine equipment manufacturers

Job description

Your role
As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel quickly resolve complex technical issues and maintain reliable equipment performance. You will report to the Field Service Manager.
You will
  • Serve as a primary technical resource for customers and field service personnel, providing troubleshooting and support for centrifugal compressors and turbomachinery systems.
  • Investigate and resolve complex mechanical, electrical, and controls-related issues while ensuring timely, accurate, and well-documented solutions.
  • Collaborate with Engineering, Operations, Quality, Supply Chain, vendors, and product companies to drive issue resolution and support customer needs.
  • Manage technical support activities, including documentation, corrective actions, root cause analysis, CRM tickets, and warranty-related support.
  • Identify opportunities to improve field service processes, technical training, and customer support capabilities across the organization.

To succeed, you will need
We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
  • You have 10+ years of experience in field service, technical support, or maintenance of centrifugal compressors, rotating equipment, or turbomachinery or a bachelor's degree in Mechanical or Electrical Engineering with relevant industry experience.
  • Strong troubleshooting skills involving mechanical systems, controls, and electrical components.
  • Excellent communication, prioritization, and problem-solving abilities with the ability to support customers during urgent situations.
  • Hands-on experience with centrifugal compressors, turboexpanders, or other large rotating equipment.
  • Experience with SAP, CRM systems, and the oil & gas or process industries.

In return, we offer
  • A culture of trust, accountability, and collaboration.
  • Lifelong learning and career growth opportunities within a global organization.
  • Innovation powered by people, where your expertise directly impacts customer success.
  • Competitive compensation, annual bonus opportunity, and comprehensive benefits.
  • Medical, dental, and vision coverage.
  • 401(k) with up to a 6% company match.
  • Generous paid time off, including vacation, sick time, and company holidays.
  • Flexible working arrangements that support work-life balance.
  • Health and well-being programs designed to help you thrive personally and professionally.

Job location
Hybrid
This role offers a hybrid working arrangement, allowing you to split your time between working from home and being on-site at our service center in Houston, TX, United States (US).
#LI-Hybrid
This location is in Houston, TX, near the William P. Lobby Airport.
Contact information
Talent Acquisition Team: Ally Romero
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

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