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Production Support Analyst Jobs in Arizona (NOW HIRING)

Sonsoft Inc

Java With Kafka

Phoenix, AZ · On-site

$50.75 - $65.50/hr

Java Hystrix Zookeeper DB2 Oracle Qualifications We are looking for a Production Support Analyst with technical experience in - * Kafka, Zookeeper (expert level) * Java applications - Java, J2EE ...

Agile Defense

$19.50 - $26.75/hr

Cyber Center Help Desk Support Analyst Location: Fort Huachuca, AZ Clearance Level: Secret, Must ... Ability to handle varied situations and learn new products. * Ability to research and find ...

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All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Arizona

Production Support Analyst information

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$17

$46

$89

How much do production support analyst jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for production support analyst in Arizona is $46.66, according to ZipRecruiter salary data. Most workers in this role earn between $31.15 and $53.99 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
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What job categories do people searching Production Support Analyst jobs in Arizona look for? The top searched job categories for Production Support Analyst jobs in Arizona are:
What cities in Arizona are hiring for Production Support Analyst jobs? Cities in Arizona with the most Production Support Analyst job openings:
What are popular job titles related to Production Support Analyst jobs in AZ? For Production Support Analyst jobs in AZ, the most frequently searched job titles are:
Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,053 per year, or $46.7 per hour.

Java With Kafka

Sonsoft Inc

Phoenix, AZ • On-site

$50.75 - $65.50/hr

Full-time

Re-posted 12 days ago

Job description

Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

Kafka

Vert.x

Solace

Hazelcast

Rx.Java

Hystrix

Zookeeper

DB2

Oracle

Qualifications

We are looking for a Production Support Analyst with technical experience in -

  • Kafka, Zookeeper (expert level)
  • Java applications - Java, J2EE, Spring MVC and Spring Boot (expert level)
  • Oracle, DB2 (intermediate level)

Profiles with excellent communication skills and has worked in DevOps/Agile model.

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a Full-Time Permanent job opportunity for you.
  2. Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
  3. No OPT-EAD & H1B Consultants please.
  4. Please mention your Visa Status in your email or resume.
Sonsoft logo

About Sonsoft

Sourced by ZipRecruiter

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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