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Production Support Analyst Jobs in Arizona (NOW HIRING)

JP Morgan Chase

Credit Support Analyst

Tempe, AZ · On-site

Job summary As a Credit Support Analyst Credit Coordinator in Commercial Solutions Credit, you ... Knowledge of commercial loan products and the business loan sales and underwriting process.

JPMorgan Chase & Co

Credit Support Analyst

Tempe, AZ · On-site

Job summary As a Credit Support Analyst Credit Coordinator in Commercial Solutions Credit, you ... Knowledge of commercial loan products and the business loan sales and underwriting process.

US Bank

Data Integration Support Analyst

Tempe, AZ · On-site

Monitor and support file processing in the production environment * Analyze and troubleshoot complex data integration workflows * Collaborate with cross-functional teams to resolve issues and ...

JPMorgan Chase & Co.

Credit Support Analyst

Tempe, AZ · On-site

Job summary As a Credit Support Analyst Credit Coordinator in Commercial Solutions , you coordinate ... Knowledge of commercial loan products and the end-to-end lending process from approval through ...

VDart Inc

Web Methods Support Analyst

Phoenix, AZ · On-site

$81K - $82K/yr

... Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence ... Strong experience in Production Support Experience, Web Methods, Incident Management, Change ...

VDart Inc

Web Methods Support Analyst

Phoenix, AZ · On-site

$81K - $82K/yr

... Planning (Oracle/SAP), SMAC (Social, Mobile, Cloud, Analytics), Business Intelligence ... Production Support Experience, Web Methods, Incident Management, Change Management, Problem ...

Paychex

Revenue Operations Support Analyst

Phoenix, AZ · On-site +1

$24 - $38/hr

Drive innovation in our products and services and continually improve our processes. * Work in partnership and support each other. * Be personally accountable and deliver on commitments. * Treat each ...

Paychex

Revenue Operations Support Analyst

Tempe, AZ · On-site +1

$24 - $38/hr

Drive innovation in our products and services and continually improve our processes. * Work in partnership and support each other. * Be personally accountable and deliver on commitments. * Treat each ...

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Showing results 21-40

All JobsProduction Support Analyst JobsProduction Support Analyst Jobs in Arizona

Production Support Analyst information

See Arizona salary details

$17

$46

$89

How much do production support analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for production support analyst in Arizona is $46.66, according to ZipRecruiter salary data. Most workers in this role earn between $31.15 and $53.99 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
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Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $97,053 per year, or $46.7 per hour.

Credit Support Analyst

JP Morgan Chase

Tempe, AZ • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

73rd of 170 rated banks

Job description

Join a team where precision and follow-through directly support clients and successful loan closings. If you enjoy coordinating across multiple partners and moving work forward in a fast-paced environment, this role is built for you.

Job summary 

As a Credit Support Analyst Credit Coordinator in Commercial Solutions Credit, you serve as a liaison across internal and external partners to coordinate tasks required to document and close complex commercial loans. You will drive due diligence collection, documentation readiness, and issue resolution to help ensure loans close in accordance with approved terms.

Job responsibilities 

Responsibilities include: Required Job Description Format.docx

  • Serve as the primary coordinator for commercial loan transactions, aligning tasks and timelines needed to document and close loans.
  • Partner with relationship and credit stakeholders to progress new, renewal, and modification requests from approval through closing.
  • Review credit approvals and confirm required conditions are satisfied prior to closing.
  • Coordinate collection and validation of due diligence, including entity and organizational documentation and good-standing evidence.
  • Order, obtain, and review third-party reports as needed (such as title work, surveys, appraisals, environmental reports, and flood determinations).
  • Review search results and filings, including Uniform Commercial Code (UCC) searches, as required.
  • Evaluate received documentation and reports to help confirm collateral requirements and closing conditions are met.
  • Identify, escalate, and manage documentation and vendor-related risks; track issues through resolution.
  • Review loan documentation packages for alignment to approved terms and required collateral position.
  • Communicate with clients as directed by the banker managing the client relationship.
  • Maintain strong organization and responsiveness while managing a high-volume pipeline with multiple concurrent deadlines.

Required qualifications, capabilities, and skills 

Minimum requirements include: Required Job Description Format.docx

  • Knowledge of commercial loan products and the business loan sales and underwriting process.
  • Experience supporting documentation and closing activities for complex commercial loans.
  • Demonstrated ability to review commercial loan documentation and identify gaps versus approved terms.
  • Understanding of due diligence practices for entity review and collateral verification.
  • Strong working knowledge of laws and regulations impacting due diligence, documentation, and collateral perfection.
  • Excellent attention to detail with strong written and verbal communication skills.
  • Strong problem-solving, analytical, and decision-making skills with the ability to research and apply sound judgment.
  • Ability to work independently while coordinating effectively across multiple stakeholders.
  • Proficiency with Microsoft Office (Outlook, Excel, Word) and general computer skills.
  • Strong interpersonal skills and professionalism when engaging partners and clients.
  • Reliable attendance and the ability to perform consistently in a fast-paced environment.

Preferred qualifications, capabilities, and skills 

Additional qualifications that strengthen an application include: Required Job Description Format.docx

  • 1+ years of compliance-related experience, including flood insurance requirements.
  • Experience with commercial real estate title work, surveys, and construction-related lending documentation.
  • College degree, paralegal certificate, or equivalent work experience.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

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