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Process Implementation Manager Jobs in Maryland (NOW HIRING)

Hendall Inc

Implementation Specialist

Rockville, MD · On-site

$70K - $95K/yr

Respond to routine questions from state partners regarding data submission processes, schedules ... Ability to manage multiple tasks and priorities in a structured project environment * Comfort ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

Respond to routine questions from state partners regarding data submission processes, schedules ... Ability to manage multiple tasks and priorities in a structured project environment * Comfort ...

Monitise

Senior Implementation Advisor

Hagerstown, MD

$57K - $80K/yr

As a Senior Implementation Advisor, you will manage conversion and implementation workstreams that support new client onboarding and portfolio migrations to Fiserv credit processing platforms. You ...

Autodesk

You will report to a manager on the Adoption Services team. Responsibilities * Lead end-to-end ... You are comfortable building scalable processes that improve customer outcomes and support ...

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Process Implementation Manager information

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Maryland? For Process Implementation Manager jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Maryland look for? The top searched job categories for Process Implementation Manager jobs in Maryland are:
What cities in Maryland are hiring for Process Implementation Manager jobs? Cities in Maryland with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Implementation Specialist

Implementation Specialist

Hendall Inc

Rockville, MD • On-site

$70K - $95K/yr

Full-time

Posted 17 days ago

Job description

OVERVIEW
The Implementation Specialist provides technical assistance and implementation support for a large, multi-state behavioral health data collection and reporting program. This role works directly with state substance use and mental health agencies to support data-related activities, assist with system and process adoption, and help identify and resolve routine implementation issues. Implementation Specialists are assigned by region, with one position supporting each U.S. Department of Health and Human Services (HHS) Region. Positions will be filled in Boston, MA; New York, NY; Philadelphia, PA; Atlanta, GA; Chicago, IL; Dallas, TX; Kansas City, MO; Denver, CO; San Francisco, CA; and Seattle, WA.
DUTIES
  • Organize and provide technical assistance to state substance use and mental health agencies related to behavioral health data collections, reporting processes, and related systems
  • Design and implement intensive training and technical assistance plans, including plans for site visits
  • Conduct needs assessments and develops individualized and large group technical assistance plans based on the outcome of the assessment
  • Support implementation activities across the assigned region, including coordination with state contacts and internal project staff
  • Respond to routine questions from state partners regarding data submission processes, schedules, and required procedures
  • Assist states with understanding and following standardized data collection and reporting guidelines
  • Track milestones, implementation status, issues, and follow-up actions within assigned region
  • Participate in regular project calls, training, and internal coordination meetings
  • Prepare and contribute to quarterly summaries and status updates
  • Maintain clear documentation of technical assistance activities and implementation support provided
  • Follow established project procedures related to data confidentiality, quality assurance, and system use
  • Perform other implementation and support duties as assigned by project leadership

MINIMUM QUALIFICATIONS
  • Master's degree in public health, social sciences, health administration, or a related field
  • At least five years of experience supporting or implementing healthcare, behavioral health, public health, or human services projects
  • Knowledge of implementation science and experience designing engaging presentations and training materials for varied audiences
  • Experience providing technical assistance, coordination, or implementation support to external partners, such as state agencies, Federal or State Government grantees, or service organizations
  • Experience conducting site visits to gather information and provide training and technical assistance
  • Experience using technical assistance tracking tools
  • Strong written and verbal communication skills
  • Ability to manage multiple tasks and priorities in a structured project environment
  • Comfort working with standard office and collaboration tools (e.g., Microsoft Word, Excel, email, virtual meeting platforms)
  • Ability to travel locally and within region, as needed

PREFERRED QUALIFICATIONS
  • Experience working with Federal Government grantees, state-level behavioral health, healthcare, or public health programs
  • Familiarity with multi-state or national data collection or reporting initiatives
  • Strong presentation and public speaking skills

Salary Range: $70,000 to $95,000 per year depending on experience and geographic location
For a complete listing of benefits, please visit our careers page at
Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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