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Process Implementation Manager Jobs in Georgia (NOW HIRING)

Aflac

PLADS Client Implementation Manager

Columbus, GA · On-site +1

$100K - $130K/yr

... client implementation, project management or a similar role. Or an equivalent combination of ... process, maintaining regular communication and providing timely updates on progress. • ...

Crowe LLP

NetSuite Implementation Manager

Atlanta, GA · On-site

About the Role Crowe seeks a NetSuite Implementation Manager to lead ERP implementations for ... Support manufacturing processes including bill of materials, work orders, production planning, and ...

Any Lab Test Now

Implementation Coordinator

Atlanta, GA · On-site

$22 - $24/hr

... Manager and other cross-functional departments, you will create and help coordinate the comprehensive Implementation Plans (IPs) to help guide the implementation process. As the Implementation ...

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Process Implementation Manager information

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Georgia? For Process Implementation Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Georgia look for? The top searched job categories for Process Implementation Manager jobs in Georgia are:
What cities in Georgia are hiring for Process Implementation Manager jobs? Cities in Georgia with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you

Implementation Manager - ECP, Grants

Euna Solutions

Atlanta, GA • Remote

Full-time

Medical, Dental

Re-posted 6 days ago

Job description

About Enterprise Customer Programs

Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients i.e. primarily state governments and state agencies managing large, complex grant programs. Our clients are partners executing statewide strategic priorities, often spanning multiple agencies and funding streams within a single engagement.

ECP manages the full implementation lifecycle: from discovery and configuration through training, go-live, and ongoing support. We work closely with Product andtechnical teamsto ensure our clients achieve sustainable adoption and measurable outcomes.


The Opportunity:

The Implementation Manager / Senior Implementation Manageris responsible forguiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings deepgrantsknowledge, a strong technical foundation, and a genuine curiosity for how AI and emerging tools can improve the way work gets done - for both our clients and our team.

This role is the product expert in the room. You will lead discovery, configure systems, deliver trainings, manage cross-functional relationships, and help clients connect their grants management goals to the capabilities of Euna Grants. You bring an understanding of the public sector grants landscape - ideally from direct experience - and you know how to translate that knowledge into practical, high-quality implementation work.

The level of this role isdeterminedbased on experience. Senior-level candidates bring a more complex portfolio, greater independence, and a leadership presence within the Implementation team. Both levels report to the Manager of Professional Services and work closely with Customer Support and Product teams.


Who Thrives Here:

ECP is at an exciting point in its growth - the foundation issolid, the mission is clear, and we are focused on scaling what is working. People who do well here help write the playbook rather than wait for one. They think on their feet, stay flexible as things change, and collaborate openly - information does not get siloedand people step in beyond their lane when the client or team needs it. If you are energized by momentum and want your work to matter, you will fit in here.


Key Responsibilities:
Core responsibilities apply across both levels. Senior-level candidates lead more complex engagements and take on greater internal ownership.


Discovery & Requirements

  • Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements.
  • Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements andidentifygaps.
  • Produce andmaintaindiscovery documentation,requirementsmatrices, and process maps that serve as the foundation for configuration and training.
  • Translate discovery findings into a clear, agreed-upon implementation scope and configuration plan.

Implementation & Configuration

  • Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity.
  • Configure client instances of Euna Grants based on documented business requirements; develop andmaintaincomprehensive configuration documentation.
  • Demonstrate deep knowledge of the grant lifecycle - from pre-award through close-out - and articulate the specific role Euna Grants plays at each stage.
  • Understand Euna Grants functionality at depth and translate that knowledge into clear value for each client.
  • Conduct UAT, document issues, create support tickets, andmonitorresolution to closure.

Training & Client Enablement

  • Lead clienttrainingsacross a range of audiences - from end users to agency leadership - in virtual and written formats.
  • Support requests for client training, troubleshooting, and project-related work as needed.

Risk Management & Cross-Functional Collaboration

  • Proactivelyidentifyand escalate project risks to Project Management.
  • Ensure client feedback requests contain sufficient detail for successful execution beforerouting foraction.
  • Identifyand document system functionality gaps; partner with Product and Development on enhancement opportunities.
  • Participate in cross-functional activities including requirements gathering and business process modeling.

Team & Internal Contribution

  • Play a meaningful role in onboarding new hires and contributing to teamknowledge-sharing. Senior IM: lead this function.
  • Actively adopt and embed AI tools into your daily work - whether drafting documentation, accelerating configuration analysis,preparing forclient meetings, oridentifyingworkflow improvements. We want someone who is excited by this, not just willing.
  • Perform other job-related duties as assigned.


Minimum Qualifications:

      • BA/BS degree or equivalent work experience.
      • 4+ years of Customer Success, implementation, or account management experience (Implementation Manager); 8+ years (Senior Implementation Manager).
      • Working knowledge ofgrantsmanagement - including grant types, funding compliance requirements, and reporting obligations. Public sector experience is strongly preferred.
      • Demonstrated technical acumen: comfort configuring software, understanding data relationships, and navigating system architecture concepts. Experience with SaaS platformsrequired.
      • Enthusiasm for AI tools anda track recordof embedding technology into daily workflows to improve output quality or efficiency. We are not looking for a passive user - we want someone whoseeks outopportunities.
      • Extensive experience training or teaching clients in a virtual environment.
      • Strong communicationskills across written, verbal, and visual formats, adaptable to audiences from end users to agency executives.
      • Ability to manage multiple complex projects and competing deadlines simultaneously.
      • Strong analytical and documentation skills, particularly inrequirementsgathering and configuration work.
      • Ability to work independently whileremaininga reliable, collaborative member of a broader team.
      • Comfortable in a fast-paced, evolving environment; adaptable and professionally resilient.
      • Strong attention to detail; organized andconsistent infollow-through.


      Preferred Qualifications:

          • Direct experience working in or with state, county, or municipal government in agrantscapacity.
          • Familiarity with federal grant programs (CDBG, ARPA, HUD, EPA, or similar).
          • Experience withgrantsmanagement systems (GMS),financial managementplatforms, or public sector ERP systems.
          • Exposure to AI productivity tools (e.g., Copilot, Claude, ChatGPT) withdemonstratedapplication in a professional context.
          • Knowledge of data migration concepts or experience supporting SaaS implementation projects with integration components.


          Location & Travel:

          This position will be hybrid with 3 days/week in our Atlanta, GA office. (Tuesday, Wednesday and Thursday).


          What Level Are You:

          We arehiring forone role across two levels. Here is how to think about it:

          • Implementation Manager - You have a solid implementation or customer success foundation andgrantsexposure. You are eager to grow your technical depth and take on complex clients. You are early in building your AI practice but committed to the work.
          • Senior Implementation Manager - You bring extensive implementation experience, deep grants knowledge, and a history of leading complex, multi-stakeholder engagements. You canoperateindependently across a portfolio, take on a leadership role within the team, and you have already started embedding AI into how you work.

          Level isdeterminedthrough the interview process based ondemonstratedexperience.


          AI Mindset at Euna Solutions
          We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment-not replace-their expertise.

          If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.


          WhatIt'sLike to Work at Euna Solutions
          At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.


          Here are some of the perks that Euna employees enjoy:


          Competitive wages
          Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it.

          Wellness days
          What's better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.

          Community Engagement Committee
          At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills.

          Flexible work day
          Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwe'llwork with you to ensureit'sa fitfor you and the specific roleyou'reinterested in.

          Benefits
          Askus for a copy of our health and dental benefits!

          Culture committee
          Celebrateatevery occasion with the culture team! They make sure that our team's culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.

          About Euna Solutions


          Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit
          www.eunasolutions.com.


          Please visit our website:https://eunasolutions.com/careers/and check out our LinkedIn Page:https://www.linkedin.com/company/eunasolutions/


          We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know.
          For any inquiries or requestsregardingaccessibility at Euna Solutions, please emailrecruiting@eunasolutions.comor call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.

          Apply