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Process Implementation Manager Jobs in Georgia (NOW HIRING)

IPA

Implementation Engineer I

Duluth, GA · On-site

$30.76 - $36.53/hr

Field Implementation Manager Direct Reports: None Type: Full-Time Status: Non- Exempt Schedule: M-F ... processes and instilling confidence from day one. * Train clients on software, loading and ...

IPA

Implementation Engineer I

Duluth, GA · On-site

Field Implementation Manager Direct Reports: None Type: Full-Time Status: Non- Exempt Schedule: M-F ... processes and instilling confidence from day one. * Train clients on software, loading and ...

Neighborly Software

Manage multi‑workstream implementation plans, including timelines, risks, dependencies, and ... Guide clients through systemic process changes, workflow redesign, and go‑live readiness ...

New

Abbott

Implementation Project Manager

Atlanta, GA · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida ... customer processes to better facilitate patient care through use of the company's solutions.

Abbott

Implementation Project Manager

Atlanta, GA · Remote

Implementation Project Manager - (South Carolina, North Carolina, Georgia, Tennessee, Florida ... customer processes to better facilitate patient care through use of the company's solutions.

Eunasolutions

Team Lead, Professional Services

Atlanta, GA · On-site

$110 - $150/hr

As an Implementation Manager, you will be our new customers' primary contact, overseeing the onboarding process from end-to-end. This is a multi-faceted set of responsibilities including requirements ...

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Process Implementation Manager information

What is a process implementation manager?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What are some common challenges faced by process implementation managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are the key skills and qualifications needed to thrive as a process implementation manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Georgia?

For Process Implementation Manager jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Process Implementation Manager jobs in Georgia look for?

The top searched job categories for Process Implementation Manager jobs in Georgia are:

What cities in Georgia are hiring for Process Implementation Manager jobs?

Cities in Georgia with the most Process Implementation Manager job openings:

Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Georgia as of June 2026, with employment types broken down into 53% Full Time, 44% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Hardware Services Implementation Lead

Ingenico

Alpharetta, GA • On-site

Full-time

Posted 11 days ago

Job description

WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
ABOUT THE ROLE & TEAM
The Hardware Services Implementation Lead supports the deployment and optimization of Ingenico's hardware service offerings, including installation, maintenance, repair, and field service operations. The role coordinates implementation activities, maintains operational processes and documentation, and supports performance reporting to ensure consistent service delivery. Working closely with operations, IT, commercial teams, and service partners, the position helps drive successful service launches and continuous improvement initiatives while ensuring compliance with service standards and customer requirements.
WHAT YOU'LL DO
  • Coordinate implementation activities and project deliverables of hardware service programs, including deployment, field service, repair, and maintenance.
  • Translate service offerings into documented operational processes, workflows, and procedures that support consistent service delivery.
  • Coordinate cross-functional teams, vendors, and service partners to ensure successful project execution, service readiness, and customer satisfaction.
  • Meet implementation timelines, risks, dependencies, budgets, and deliverables while ensuring compliance with service levels, quality standards, and contractual requirements.
  • Support KPI and dashboard architecture, service performance monitoring, revenue business intelligence reporting, and operational data analysis.
  • Identify performance improvement opportunities and support the implementation of approved solutions.
  • Partner with commercial, operations, IT, and customer stakeholders to support service design, implementation, and system enhancements.
  • Support audit, compliance, and quality assurance activities.
  • Coordinate service transformation initiatives, including the deployment of services outside the U.S.
  • Ensure appropriate training, documentation, and operational playbooks are accurate to support successful adoption by internal teams and external service partners.

ABOUT YOUR SKILLS
  • POS Expertise: Proven experience with Point-of-Sale (POS) systems, including service operations, implementation, deployment, maintenance, and optimization of POS hardware and related solutions.
  • Professional Experience: 5+ years of experience in operations, service implementation, POS, or related roles, with a strong track record of improving service delivery and operational performance.
  • Education: Bachelor's degree in engineering or a related field.
  • Proven ability to lead service operations and implementation initiatives, including deployment of new service offerings, hardware solutions, and operational capabilities.
  • Strong knowledge of dispatch, installation, maintenance, repair, logistics, and customer support processes.
  • Experienced in managing cross-functional teams and third-party service providers to achieve operational and customer service objectives.
  • Skilled in KPI management, SLA compliance, capacity planning, dashboard development, analytics, and performance reporting.
  • Demonstrated success in root-cause analysis and continuous improvement, identifying opportunities to improve efficiency, service quality, and customer outcomes.
  • Proficient in optimizing service management systems, operational tools, and workflows to enhance efficiency and service delivery.
  • Experienced in influencing stakeholders and driving adoption of new technologies, tools, and process improvements.
  • Strong understanding of quality, regulatory, and operational compliance, including audit and escalation management.
  • Effective collaborator across Engineering, Sales, Logistics, Procurement, Finance, and Customer Support functions.
  • Experienced in managing multi-phase implementations, adapting to evolving technologies, and leveraging data and analytics to drive operational excellence.

NICE TO HAVE
  • Spanish proficiency is highly desirable
  • Six Sigma experience a plus.

AAP/EEO Statement:
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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