Program Manager
Plano, TX · On-site
Problem Management Ref: #404-IT Pittsburgh
Program Manager
Plano, TX · On-site
Problem Management Ref: #404-IT Pittsburgh
Program Manager
Plano, TX · On-site
Problem Management Ref: #404-IT Pittsburgh
Program Manager
Plano, TX · On-site
Problem Management Ref: #404-IT Pittsburgh
Incident Problem Management: Monitor and prioritize support tickets. * Ensure timely resolution of critical issues and escalate when necessary. * Team Coordination between offshore and onshore across ...
Incident Problem Management: Monitor and prioritize support tickets. * Ensure timely resolution of critical issues and escalate when necessary. * Team Coordination between offshore and onshore across ...
Facility Procurement Manager
Irving, TX · On-site
$148 - $222/hr
We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...
New
Facility Procurement Manager
Irving, TX · On-site
$148 - $222/hr
We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...
New
Facility Procurement Manager
Irving, TX · On-site
$148 - $222/hr
We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...
New
Facility Procurement Manager
Irving, TX · On-site
$148 - $222/hr
We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...
New
Facility Procurement Manager
Irving, TX · On-site
We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...
Facility Procurement Manager
Irving, TX · On-site
We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...
Drive incident, problem, change, and operational readiness processes across supported platforms * Manage platform availability, performance, monitoring, and capacity management activities * Lead root ...
Drive incident, problem, change, and operational readiness processes across supported platforms * Manage platform availability, performance, monitoring, and capacity management activities * Lead root ...
Technical Platform Operations Support, Manager
Dallas, TX · On-site
$138 - $206/hr
Drive incident, problem, change, and operational readiness processes across supported platforms * Manage platform availability, performance, monitoring, and capacity management activities * Lead root ...
Technical Platform Operations Support, Manager
Dallas, TX · On-site
$138 - $206/hr
Drive incident, problem, change, and operational readiness processes across supported platforms * Manage platform availability, performance, monitoring, and capacity management activities * Lead root ...
Drive incident, problem, change, and operational readiness processes across supported platforms * Manage platform availability, performance, monitoring, and capacity management activities * Lead root ...
Drive incident, problem, change, and operational readiness processes across supported platforms * Manage platform availability, performance, monitoring, and capacity management activities * Lead root ...
Incident Management & Problem Management * Lead major incident response activities for high-severity customer-impacting events. * Drive root cause analysis (RCA) and corrective action management.
Incident Management & Problem Management * Lead major incident response activities for high-severity customer-impacting events. * Drive root cause analysis (RCA) and corrective action management.
Incident Problem Management: Monitor and prioritize support tickets. Ensure timely resolution of critical issues and escalate when necessary. Team Coordination between offshore and onshore across the ...
Incident Problem Management: Monitor and prioritize support tickets. Ensure timely resolution of critical issues and escalate when necessary. Team Coordination between offshore and onshore across the ...
IT - Project Manager | Microsoft Technologies | Dynamics CRM
Richardson, TX · On-site
$89K - $105K/yr
Incident Problem Management: Monitor and prioritize support tickets. Ensure timely resolution of critical issues and escalate when necessary. Team Coordination between offshore and onshore across the ...
IT - Project Manager | Microsoft Technologies | Dynamics CRM
Richardson, TX · On-site
$89K - $105K/yr
Incident Problem Management: Monitor and prioritize support tickets. Ensure timely resolution of critical issues and escalate when necessary. Team Coordination between offshore and onshore across the ...
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes ...
The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes ...
Preferred experience in incident and problem management
Preferred experience in incident and problem management
Application Support Manager
Dallas, TX · On-site
Implement best practices in incident management, problem management, and service delivery. * Ensure compliance with data security, privacy policies, and customer SLAs. Required Skills ...
Quick apply
Application Support Manager
Dallas, TX · On-site
Implement best practices in incident management, problem management, and service delivery. * Ensure compliance with data security, privacy policies, and customer SLAs. Required Skills ...
Senior OpCenter Developer
Plano, TX · On-site
$52.50 - $69.25/hr
... problem management, service requests, and change management effectively. • Ensure SLA and KPI compliance to maintain uptime and application availability. • Identify and implement continuous ...
Senior OpCenter Developer
Plano, TX · On-site
$52.50 - $69.25/hr
... problem management, service requests, and change management effectively. • Ensure SLA and KPI compliance to maintain uptime and application availability. • Identify and implement continuous ...
Identifying and resolving operational, client, and project-related issues through effective problem ... Manages processes outlined in the contract and partners to resolve challenges regarding ...
Identifying and resolving operational, client, and project-related issues through effective problem ... Manages processes outlined in the contract and partners to resolve challenges regarding ...
Champion problem management best practices, drive root cause resolution & reduce future incidents. * Identify risks and issues and develops recommendations that address significant risks and complex ...
Quick apply
Champion problem management best practices, drive root cause resolution & reduce future incidents. * Identify risks and issues and develops recommendations that address significant risks and complex ...
Problem Manager information
See Irving, TX salary details
$32.9K is the 25th percentile. Wages below this are outliers.
$26.9K - $34.5K
32% of jobs
$34.5K - $42.2K
2% of jobs
$42.2K - $49.8K
11% of jobs
The median wage is $51.8K / yr.
$49.8K - $57.4K
22% of jobs
$57.4K - $65.1K
5% of jobs
$71.3K is the 75th percentile. Wages above this are outliers.
$65.1K - $72.7K
4% of jobs
$72.7K - $80.4K
4% of jobs
$80.4K - $88K
5% of jobs
$88K - $95.6K
6% of jobs
$95.6K - $103.3K
6% of jobs
$103.3K - $110.9K
2% of jobs
$26.9K
$59K
$110.9K
How much do problem manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for problem manager in Irving, TX is $58,983.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $80,700.00 per year, depending on experience, location, and employer.
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
How much do problem managers make?
Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.
Is problem management a good career?
Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.
What is the role of a problem manager?
A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.
What job categories do people searching Problem Manager jobs in Irving, TX look for?
The top searched job categories for Problem Manager jobs in Irving, TX are:
What cities near Irving, TX are hiring for Problem Manager jobs?
Cities near Irving, TX with the most Problem Manager job openings:
Job description
Job Title: Program Manager Job Type: Permanent Full Time Location: Dallas, Texas, United States Your future duties and responsibilities This role functions as a central command point for Mass Market documentation, tracking, and issue validation. Responsibilities include owning and updating Mass Market Excel and PPT artifacts, maintaining visibility into total outstanding work and priority?group completion, coordinating approved profiles for production readiness, and maintaining request tracker. Required qualifications to be successful in this role Success in this role requires strong PowerPoint skills, exceptional organization and listening abilities, comfort challenging assumptions, and the grit to drive clarity and follow?through in a fast?moving, highly cross?functional environment. Skills: Problem Management
Ref: #404-IT Pittsburgh
About System One
Sourced by ZipRecruiter
System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.
Industry
Business consulting services and recruiting and staffing services
Company size
5,001 - 10,000 Employees
Headquarters location
Pittsburgh, PA, US