Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must
... Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and ...
... Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and ...
Cloud Engineer
Plano, TX · Remote
$57 - $76.25/hr
Experience supporting incident management, problem management, and operational support activities
Quick apply
Cloud Engineer
Plano, TX · Remote
$57 - $76.25/hr
Experience supporting incident management, problem management, and operational support activities
Implement best practices in incident management, problem management, and service delivery. * Ensure compliance with data security, privacy policies, and customer SLAs. Required Skills ...
Quick apply
Implement best practices in incident management, problem management, and service delivery. * Ensure compliance with data security, privacy policies, and customer SLAs. Required Skills ...
Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...
Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...
Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...
Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...
CGI is seeking an experienced Business Analyst to lead enterprise problem management initiatives focused on improving application reliability, operational resilience, and service stability across a ...
CGI is seeking an experienced Business Analyst to lead enterprise problem management initiatives focused on improving application reliability, operational resilience, and service stability across a ...
Release Coordinator
Dallas, TX · On-site
Problem Coordinator:- * Ensuring that the problems for which they are responsible, including the ones that have been identified within the Availability and Capacity Management processes, progress ...
Quick apply
Release Coordinator
Dallas, TX · On-site
Problem Coordinator:- * Ensuring that the problems for which they are responsible, including the ones that have been identified within the Availability and Capacity Management processes, progress ...
Project Manager
Dallas, TX · On-site
Problem Management What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll ...
Project Manager
Dallas, TX · On-site
Problem Management What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll ...
DNS Engineer
Irving, TX · On-site
Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...
Quick apply
DNS Engineer
Irving, TX · On-site
Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...
DevOps Manager
$152K - $210K/yr
Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...
DevOps Manager
$152K - $210K/yr
Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...
Java/J2EE Developer
$48.75 - $63.25/hr
Plano, TX & Irving, TX Duration: Full-Time * Incident Management, Problem Management, Experience with Remedy / Service now / Maximo (Any equivalent tool). * Java/J2EE, OOPS, Servlets, JSP, JavaScript
Java/J2EE Developer
$48.75 - $63.25/hr
Plano, TX & Irving, TX Duration: Full-Time * Incident Management, Problem Management, Experience with Remedy / Service now / Maximo (Any equivalent tool). * Java/J2EE, OOPS, Servlets, JSP, JavaScript
DevOps Manager
Dallas, TX · On-site
$152K - $210K/yr
Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...
DevOps Manager
Dallas, TX · On-site
$152K - $210K/yr
Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...
Python Developer
Richardson, TX · On-site
$45.75 - $63/hr
Work on proactive & re-active problem management. Provide RCA * Apply patches to the OS / applications or upgrade the applications as and when required * Good to have knowledge on openStack platform
Python Developer
Richardson, TX · On-site
$45.75 - $63/hr
Work on proactive & re-active problem management. Provide RCA * Apply patches to the OS / applications or upgrade the applications as and when required * Good to have knowledge on openStack platform
ServiceNow Architect
Dallas, TX · On-site
$67 - $84.50/hr
Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM ...
ServiceNow Architect
Dallas, TX · On-site
$67 - $84.50/hr
Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM ...
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
Senior ServiceNow Developer
Dallas, TX · On-site
$49.75 - $68.50/hr
Dallas,TX Duration: Long Term * Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management ...
Senior ServiceNow Developer
Dallas, TX · On-site
$49.75 - $68.50/hr
Dallas,TX Duration: Long Term * Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management ...
Problem Manager information
See Flower Mound, TX salary details
$31.5K is the 25th percentile. Wages below this are outliers.
$25.7K - $33K
32% of jobs
$33K - $40.3K
2% of jobs
$40.3K - $47.6K
11% of jobs
The median wage is $49.5K / yr.
$47.6K - $54.9K
22% of jobs
$54.9K - $62.2K
5% of jobs
$68.1K is the 75th percentile. Wages above this are outliers.
$62.2K - $69.5K
4% of jobs
$69.5K - $76.8K
4% of jobs
$76.8K - $84.1K
5% of jobs
$84.1K - $91.4K
6% of jobs
$91.4K - $98.6K
6% of jobs
$98.6K - $105.9K
2% of jobs
$25.7K
$56.3K
$105.9K
How much do problem manager jobs pay per year?
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
How much do problem managers make?
Is problem management a good career?
What is the role of a problem manager?
What job categories do people searching Problem Manager jobs in Flower Mound, TX look for?
The top searched job categories for Problem Manager jobs in Flower Mound, TX are:
What cities near Flower Mound, TX are hiring for Problem Manager jobs?
Cities near Flower Mound, TX with the most Problem Manager job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 25 days ago
Concentra rating
6.3
Based on 143 frontline employees who took The Breakroom Quiz
669th of 888 rated healthcare providers
Job description
Concentra is recognized as the nation’s leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Accounting Manager is a strategic, individual contributor role that will be responsible for overseeing complex financial operations, ensuring regulatory compliance, and driving month-end close processes without direct personnel management duties. Working closely with the Senior Vice President of Finance and the Controller, this position will work to maintain the financial integrity of our corporate departments.
- Manage and coordinate monthly accounting, close processes and financial reporting for corporate departments
- Provide financial liaison support to department colleagues ensuring appropriate accounting of activity and meaningful analysis in support of department operational strategies
- Provide corporate department accounting and analysis
- Ensure compliance with current accounting controls and procedures
- Identify opportunities to streamline the accounting processes
- Provide guidance and support for financial audits by liaising with the external auditors
- Perform balance sheet reconciliations and accrual accounting
- Communicate and work with all levels of corporate management
- Assist departments leaders in the annual budget cycle process
- Education Level: Bachelor’s Degree Major: Accounting or Finance Degree must be from an accredited college or university.
- Education Details: Certifications and/or Licenses: Active Certified Public Accountant (CPA) license preferred
- Customarily has at least five (5) years of experience managing full cycle month end close process, account reconciliation and variance analysis
- Experience with Oracle eBusiness Suite and Hyperion tools (HFM, Smartview, Essbase) is a plus
- Experience with dealing with multiple entities, Public Accounting and/or partnership accounting is preferred
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Progressive knowledge of Business Improvement, Problem Management and
- Preventive maintenance processes
- Exhibits superior teamwork skills
- Strong interpersonal and communication skills a must
- Effective communication skills. Ability to read, write, and speak in a professional manner
- Excellent analytical and problem-solving skills are essential
- Effectively multi-task and adapt to changing business priorities
- Thrive in a challenging, complex financial reporting environment
- Meet deadlines in a fast-paced structured corporate environment
- Proven ability to communicate in a teamwork environment and with all levels of management
- Assist in identifying and implementing process improvements
- Strict focus on ownership and accountability
- High integrity, ethics, and work standard
- Excellent oral and written communication skills
- Ability to handle multiple priorities
- Proficient in Microsoft Office – Intermediate to advanced Excel skills
- Excellent interpersonal skills and a team player
- Detail oriented and self-motivated individual
- Position requires confidentiality requiring secure information management
Employee Benefits
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.
What Concentra employees say
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Benefits
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About Concentra
Sourced by ZipRecruiter
We're in the amazing position for a future filled with growth and success. Bring your talent to Concentra, one of the largest health care providers in the nation and find out just how far it can take you. Are you ready to be a part of the team?
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Addison, TX, US
Year founded
1979