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Problem Manager Jobs in Flower Mound, TX (NOW HIRING)

Caterpillar

Facility Procurement Manager

Irving, TX · On-site

We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...

MDAEdge

Senior OpCenter Developer

Plano, TX · On-site

$52.50 - $69.25/hr

... problem management, service requests, and change management effectively. • Ensure SLA and KPI compliance to maintain uptime and application availability. • Identify and implement continuous ...

PNC Bank

Account Manager II

Dallas, TX · On-site

Identifying and resolving operational, client, and project-related issues through effective problem ... Manages processes outlined in the contract and partners to resolve challenges regarding ...

CGI Inc.

Project Manager

Dallas, TX · On-site

Project Management Main location: United States, Texas, Dallas Position ID:J0626-2532 Employment ... Success in this role requires exceptional problem-solving skills, the ability to synthesize ...

HCL Global Systems Inc

Support Analyst

Irving, TX · On-site

... • Problem management / Desing and development of automation related use cases • Write and execute SQL queries for data validation and reporting. • Coordinate with application teams ...

1 point system

DNS Engineer

Plano, TX · On-site

Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...

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Problem Manager information

See Flower Mound, TX salary details

$25.7K

$56.3K

$105.9K

How much do problem manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for problem manager in Flower Mound, TX is $56,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,700.00 and $77,000.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Flower Mound, TX look for?

The top searched job categories for Problem Manager jobs in Flower Mound, TX are:

What cities near Flower Mound, TX are hiring for Problem Manager jobs?

Cities near Flower Mound, TX with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Flower Mound, TX as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $56,342 per year, or $27.1 per hour.

Program Manager

System One

Plano, TX • On-site

Full-time

Re-posted 11 days ago

Job description

Job Title: Program Manager Job Type: Permanent Full Time Location: Dallas, Texas, United States Your future duties and responsibilities This role functions as a central command point for Mass Market documentation, tracking, and issue validation. Responsibilities include owning and updating Mass Market Excel and PPT artifacts, maintaining visibility into total outstanding work and priority?group completion, coordinating approved profiles for production readiness, and maintaining request tracker. Required qualifications to be successful in this role Success in this role requires strong PowerPoint skills, exceptional organization and listening abilities, comfort challenging assumptions, and the grit to drive clarity and follow?through in a fast?moving, highly cross?functional environment. Skills: Problem Management

Ref: #404-IT Pittsburgh