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Problem Manager Jobs in Celina, TX (NOW HIRING)

Procom Consultants Group

Project Manager

Dallas, TX

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

Procom Consultants Group

Project Manager

Dallas, TX

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

Noblesoft Technologies

Release Coordinator

Dallas, TX · On-site

Problem Coordinator:- * Ensuring that the problems for which they are responsible, including the ones that have been identified within the Availability and Capacity Management processes, progress ...

1 point system

DNS Engineer

Irving, TX · On-site

Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...

o9 Solutions, Inc.

DevOps Manager

Dallas, TX

$152K - $210K/yr

  • Medical

  • Retirement

Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...

o9 Solutions, Inc.

DevOps Manager

Dallas, TX · On-site

$152K - $210K/yr

  • Medical

  • Retirement

Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...

Sarian Solutions

Java/J2EE Developer

Plano, TX

$48.75 - $63.25/hr

Plano, TX & Irving, TX Duration: Full-Time * Incident Management, Problem Management, Experience with Remedy / Service now / Maximo (Any equivalent tool). * Java/J2EE, OOPS, Servlets, JSP, JavaScript

Ruri Software Technologies LLC

Python Developer

Richardson, TX · On-site

$45.75 - $63/hr

Work on proactive & re-active problem management. Provide RCA * Apply patches to the OS / applications or upgrade the applications as and when required * Good to have knowledge on openStack platform

Staffingine LLC

Network Engineer

Plano, TX · On-site

Understanding of ITIL Framework (Incident, Change, Problem Management) * Flexibility for 24x7 rotational shifts/weekends and ability to work under pressure * Strong interpersonal & communication ...

1 point system

Informatica Platform Engineer/Admin

Dallas, TX · On-site

$52.75 - $69.25/hr

Excellent problem management and troubleshooting skills. Must have ability to lead activities for isolating issues and steer investigations in right direction depending upon logs/patterns/scenarios.

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Problem Manager information

See Celina, TX salary details

$25.2K

$55.2K

$103.8K

How much do problem manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for problem manager in Celina, TX is $55,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Celina, TX look for?

The top searched job categories for Problem Manager jobs in Celina, TX are:

What cities near Celina, TX are hiring for Problem Manager jobs?

Cities near Celina, TX with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Celina, TX as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $55,194 per year, or $26.5 per hour.

Critical Incident Management Analyst

krg technology inc

Plano, TX

Contractor

Re-posted 26 days ago

Job description

Company Description

Thanks & Regards
Kumar.T | Resourcing Executive
KRG Technologies, Inc.,
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 303 | www.krgtech.com


Job Description

The role is responsible for the execution of the Global and North America Critical Incident Management processes (key) and supporting the transition to the Problem Management processes. This includes facilitating technical recovery bridges, communicating with all levels of leaderships, compiling reports that support analysis of incident trends, and participating in post-incident debriefs following a critical incident.
Excellent verbal and written communication skills with an emphasis on the ability to tailor messages for varying audiences (peer support groups to executive level communication) Strong ability to prioritize and complete multiple task during time critical and high pressure situations Experience in process development, implementation and continuous improvement ITIL Foundation Certification Preferred Strong analytical skills to support the synthesis of knowledge and information out of abstract and varying types of data points Experience working with 3rd party supplier support resources and escalation points Ability to demonstrate dependable delivery of support in off

Additional Information

Client - CTS

Hiring Mode : Contract

KRG Technologies logo

About KRG Technologies

Sourced by ZipRecruiter

KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Valencia, CA, US

Year founded

2003

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