1

Problem Manager Jobs in Celina, TX (NOW HIRING)

Facility Procurement Manager

Irving, TX ยท On-site

$148 - $222/hr

We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...

New

We are the makers, problem solvers, and future world builders who are creating stronger, more ... Managing a global team that is responsible for operating and monitoring the supply network ...

Senior OpCenter Developer

Plano, TX ยท On-site

$52.50 - $69.25/hr

... problem management, service requests, and change management effectively. โ€ข Ensure SLA and KPI compliance to maintain uptime and application availability. โ€ข Identify and implement continuous ...

Identifying and resolving operational, client, and project-related issues through effective problem ... Manages processes outlined in the contract and partners to resolve challenges regarding ...

Project Management Main location: United States, Texas, Dallas Position ID:J0626-2532 Employment ... Success in this role requires exceptional problem-solving skills, the ability to synthesize ...

DNS Engineer

Plano, TX ยท On-site

Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Showing results 21-40

Problem Manager information

See Celina, TX salary details

$25.2K

$55.2K

$103.8K

How much do problem manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for problem manager in Celina, TX is $55,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,100.00 and $75,500.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Celina, TX look for?

The top searched job categories for Problem Manager jobs in Celina, TX are:

What cities near Celina, TX are hiring for Problem Manager jobs?

Cities near Celina, TX with the most Problem Manager job openings:

Infographic showing various Problem Manager job openings in Celina, TX as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $55,194 per year, or $26.5 per hour.

Facility Procurement Manager

Caterpillar Brazil

Irving, TX โ€ข On-site

$148 - $222/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New


Job description

Facility Procurement ManagerSkip to main contentThis site uses cookies to create a better experience for you. Some of these cookies are set automatically because theyโ€™re necessary for the site to perform. Other cookies are used for functional, performance, and targeting purposes to enhance your experience by personalizing content and ads, enabling third party content and features, and enabling us to analyze how this site is used. To learn more or to manage cookies at any time, select the ""Cookie Settings"" button.By clicking 'I Accept', you are agreeing to our use of functional, performance and targeting cookies.#Facility Procurement Manager page is loaded## Facility Procurement ManagerApplylocations: Irving, Texastime type: Full timeposted on: Posted Todayjob requisition id: R0000386896**Career Area:**Procurement**Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do โ€“ but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here โ€“ we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.**About Power & Energy Procurement**Caterpillarโ€™s Power & Energy Procurement organization plays a critical role in supporting all divisions within Power & Energy. Our work is geared towards our pistons of Predictable Supply Excellence, Optimized Total Cost of Ownership, Supplier Relationship Management and Lifecycle Sourcing Strategy. We continue to develop suppliers who competitively deliver operational excellence, enabling our customers to build a better world. With a strong focus on data-driven decision-making and operational efficiency, Power & Energy Procurement leverages advanced tools and processes to connect the physical and digital supply chain, enabling business units to deliver high-performance solutions that meet evolving customers and business needs.**Role Definition**We are seeking a **Facility Procurement Manager** to lead procurement functions for Caterpillar Defense. This role will support U.S. and UK based Cat Defense products and teams and interacts closely with members of the broader Procurement organization. **What You Will Do:*** Leading the execution of delivering a lean, responsive, and resilient material and services flow for the facility from source to dock and additional required points.* Managing a global team that is responsible for operating and monitoring the supply network procurement functions to meet the defined response time, cost, quality, and lean targets enabling optimal and efficient facility operations.* Ensuring the supplier network is capable of meeting the business unitโ€™s specific Quality, Cost, Logistics, Development, Management (QCLDM) requirements.* Collaborating with business partners and suppliers and resolving facility specific supplier issues.**What You Will Have:****Initiative:** Being proactive and committing to action on self-identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.Level Extensive Experience:* Cites personal examples of persistence in the face of difficulties.* Takes calculated risks because of orientation to action.* Promotes learning by sharing diverse scenarios in which a sense of urgency was critically important.* Maintains sense of commitment to success, personal achievement and satisfaction.* Proceeds without seeking unnecessary permission* Coaches others on leveraging their strengths in one environment and applying them to another.**Relationship Management**: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.Level Extensive Experience:* Communicates to clients regarding expectations of all parties.* Participates in negotiating the terms of the business relationship.* Conducts periodic reviews of work effort, progress, issues, and successes.* Maintains productive, long-term relationships with clients or vendors. Creates opportunities to educate support teams on client priorities.* Empowers others to establish collaborative, healthy relationships.**Problem Management Process** - MFG: Knowledge of manufacturing problem management processes, methodologies and techniques; ability to use a disciplined approach to bringing that problem to a successful resolution.* Level Extensive Experience: Evaluates alternative approaches to resolving a customer problem.* Receives, clarifies, and resolves a variety of standard and atypical problems.* Implements the processes and activities for handling unusual problems.* Advises others on the process and associated costs for different types of problems.* Monitors and improves problem reporting, tracking, escalation, and resolution.* Participates in trend and root cause analysis to identify and address recurring problems.**Supplier Management - MFG:** Knowledge of processes and methods to effectively manage business relationships and transactions with suppliers of raw materials or product components; ability to apply related knowledge, experience and skills into real practice.Level Extensive Experience:* Facilitates supplier partnering arrangements that share risk and reward.* Monitors supplier performance; works to resolve discrepancies between performance and agreements.* Develops quality standards and controls for suppliers.* Builds and maintains partnerships with multiple and/or large suppliers.* Evaluates issues and terminates supplier relationships as appropriate; works with legal departments.* Ensures the fulfillment of report and record-keeping requirements.**Purchasing Tasks and Activities:** Knowledge of policies, regulations and processes of purchasing; ability to use practices and procedures for procurement of materials, components, equipment and services.Level Extensive Experience:* Works with the implementation of complex purchasing programs and tasks.* Advises on the appropriate solutions to complex purchasing activity problems. Monitors the effectiveness of procurement policies and strategies in high cost purchases.* Improves procurement processes to maximize products or services efficiency and effectiveness.* Teaches others how to use advanced technologies and tools for purchasing activities.* Evaluates issues and considerations for purchasing various goods and services.**Additional Information:*** Relocation is not available.* Sponsorship is not available.* Must be a U.S. CitizenThis job is subject to Naval Nuclear Propulsion Information (NNPI) which prohibits the release of technology and technical data to non-U.S. citizens.). By applying to this position, you acknowledge that you are a U.S. citizen; not hold dual citizenship with another county; and are willing to present evidence of your U.S. citizenship.**Caterpillar Inc.** is the worldโ€™s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, weโ€™ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.### ### **Summary Pay Range:**$147,760.00 - $221,640.00Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.**Benefits:**Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.* Medical, dental, and vision benefits\** Paid time off plan (Vacation, Holidays, Volunteer, etc.)\** 401(k) savings plans\** Health Savings Account (HSA)\** Flexible Spending Accounts (FSAs)\** Health Lifestyle Programs\** Employee Assistance Program\** Voluntary Benefits and Employee Discounts\** Career Development\** Incentive bonus\** Disability benefits* Life Insurance* Parental leave* Adoption benefits* Tuition Reimbursement \* These benefits also apply to part-time employees### ### This position requires working onsite five days a week.### Visa Sponsorship is not available for this position.**Posting Dates:**August 13, 2026 - August 26, 2026Any offer of employment is conditioned upon the successful completion of a drug screen.Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. #J-18808-Ljbffr