Problem Manager Jobs in Quebec (NOW HIRING)

Position: Service Manager

Job Type: Full Time, Permanent Position

Work Schedule: 9:00am–5:00pm EDT (Monday–Friday); option to work overtime and weekends

Location: Montreal, Quebec

The Opportunity

Looking for a hands-on role where you can make a real impact every day?

Insight Pest Solutions is seeking a driven and reliable Service Manager to support our Montreal operations. This role is ideal for someone who enjoys working both in the field and in a branch setting, balancing customer service, inspections, and operational support.

If you’re someone who takes pride in your work, enjoys problem-solving, and thrives in a fast-paced environment, this is a great opportunity to grow with one of Canada’s fastest-growing residential service companies.

Position Summary – Responsibilities

• Receive and manage stock, inventory, mail, and other packages
• Provide interior and exterior inspections for residential customers on overflow routes
• Identify pests, entry points, and infestations during service visits
• Deliver excellent customer service by addressing inquiries professionally and recommending appropriate solutions
• Set up, clean, and maintain the branch office in accordance with health and safety policies
• Deliver products and supplies to technicians in the field
• Travel as needed to assist with oversight, training, and operational support across locations
• Provide occasional field support by performing pest control services as needed

Physical Demands

• Ability to lift and carry 30+ pounds of equipment
• Comfortable working in a variety of environments, including confined spaces (e.g., crawl spaces), damp, or dusty areas
• Ability to perform physical tasks such as walking, crouching, balancing, and reaching

Minimum Qualifications – What Will Make You Successful

• Self-motivated and able to work with minimal supervision
• Reliable with strong communication skills when working with Branch Managers and team members
• Takes pride in quality of work and attention to detail
• Strong interpersonal skills; able to build and maintain customer relationships
• Quick thinker with strong problem-solving abilities
• Must possess a Pesticide Applicator License
• Valid Class 5 Driver’s License with a clean driving record
• Must be 21 years of age or older to operate a company vehicle
• Interest in pest control and field operations

Special Note: Prior to the start date, you will be required to complete your licensing exam and training to perform field services.

The Perks – What’s in it for you

• Competitive salary
• Full benefits package (dental, vision, medical, life insurance, etc.)
• Company vehicle and gas card
• Flexible work schedule
• No cockroaches, bed bugs, or ladder work
• Consistent daily routes with short drive times
• Full-time hours (40 hours/week) with overtime opportunities — no on-call work
• Commission on new business + performance bonuses
• Opportunities for growth — we promote from within
• Positive, energetic, and team-focused company culture

The Bottom Line

This role offers the perfect balance of fieldwork, customer interaction, and operational support. You’ll play a key role in delivering high-quality service while helping maintain efficient branch operations.

If you’re a hands-on problem solver who enjoys working with people and making a difference, we’d love to hear from you.

Apply now and grow your career with Insight Pest Solutions.

The Big Picture: Grow With a Growing Company

Insight Pest Solutions is the fastest growing residential home service company in Canada. With this growth comes real opportunity for driven and self-motivated individuals to grow alongside our company as we expand across Canada and into new opportunities.

As a Service Manager, you are an integral part of building and maintaining client relationships. Whether it is through identifying pest issues and infestations or recommending solutions, your expertise and professionalism provide clients with comfort, trust, and confidence. In this role, you will also support branch operations by maintaining quality standards and procedures.

Insight offers homeowners a pest prevention and home maintenance package that removes and prevents mosquitoes, ants, wasps, ticks, spiders, and mice through a seasonal maintenance program. We are constantly seeking new ways to improve service delivery and exceed customer expectations.