No problem We provide hands-on training and ongoing support. What You'll Do ... Create, manage, and adjust employee schedules across multiple locations * Communicate with ...
No problem We provide hands-on training and ongoing support. What You'll Do ... Create, manage, and adjust employee schedules across multiple locations * Communicate with ...
Senior Incident Manager
Pittsburgh, PA · On-site
$100K - $135K/yr
Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...
Senior Incident Manager
Pittsburgh, PA · On-site
$100K - $135K/yr
Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...
Senior Incident Manager
Pittsburgh, PA · On-site
$100K - $135K/yr
Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...
Senior Incident Manager
Pittsburgh, PA · On-site
$100K - $135K/yr
Lead post incident reviews, identify lessons learned, and partner with problem management teams to drive root cause remediation and recurrence prevention. Use incident metrics, trends, and service ...
Senior Business Analyst
Erie, PA · On-site
$89K - $116K/yr
Hands-on experience in Production Support, Incident & Problem Management, and Root Cause Analysis (RCA). Strong knowledge of ITSM processes. Experience gathering requirements and translating business ...
Senior Business Analyst
Erie, PA · On-site
$89K - $116K/yr
Hands-on experience in Production Support, Incident & Problem Management, and Root Cause Analysis (RCA). Strong knowledge of ITSM processes. Experience gathering requirements and translating business ...
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Arcade Technician Manager
Lancaster, PA · On-site
$21 - $23.75/hr
The Facility Manager is primarily responsible for the repair and operation of pinsetters, pin ... Able to readily identify the most common problem with components like controls and audio systems.
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Arcade Technician Manager
Lancaster, PA · On-site
$21 - $23.75/hr
The Facility Manager is primarily responsible for the repair and operation of pinsetters, pin ... Able to readily identify the most common problem with components like controls and audio systems.
Middleware Administrator (Websphere MQ)
Oaks, PA · On-site
$53.75 - $70.50/hr
... Problem Management. · Strong understanding of Linux administration and basic networking concepts. · Experience with Docker and Kubernetes container platforms. · Knowledge of cloud platforms ...
Middleware Administrator (Websphere MQ)
Oaks, PA · On-site
$53.75 - $70.50/hr
... Problem Management. · Strong understanding of Linux administration and basic networking concepts. · Experience with Docker and Kubernetes container platforms. · Knowledge of cloud platforms ...
IT Operations Lead- USA
Pittsburgh, PA · On-site
Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...
IT Operations Lead- USA
Pittsburgh, PA · On-site
Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...
IT Operations Lead- USA
Pittsburgh, PA · On-site
Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...
IT Operations Lead- USA
Pittsburgh, PA · On-site
Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...
Manage supply stock required for department * Responsible to perform other duties of equal or lesser classification irrespective of required change in department, hours (including mandatory overtime ...
Manage supply stock required for department * Responsible to perform other duties of equal or lesser classification irrespective of required change in department, hours (including mandatory overtime ...
Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...
Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...
Capable of multi-tasking, highly organized, with excellent time management skills * Detail oriented with excellent follow up practices Important Note: Some positions require additional screening that ...
Capable of multi-tasking, highly organized, with excellent time management skills * Detail oriented with excellent follow up practices Important Note: Some positions require additional screening that ...
... and problem management for problems to address underlying technical issues. • Work closely with developers on continuous integration / continuous delivery solutions. • Production readiness ...
... and problem management for problems to address underlying technical issues. • Work closely with developers on continuous integration / continuous delivery solutions. • Production readiness ...
Capable of multi-tasking, highly organized, with excellent time management skills * Detail oriented with excellent follow up practices Important Note: Some positions require additional screening that ...
Capable of multi-tasking, highly organized, with excellent time management skills * Detail oriented with excellent follow up practices Important Note: Some positions require additional screening that ...
... problem-solving & critical thinking • Treasury Management experience strongly preferred • Ability to manage multiple priorities in a fast-paced environment Profile: • Experienced, non ...
... problem-solving & critical thinking • Treasury Management experience strongly preferred • Ability to manage multiple priorities in a fast-paced environment Profile: • Experienced, non ...
Incident & Problem Management: Lead all Major Incidents and drive root-cause analysis to minimize major and recurring incidents, turning incident data into lasting fixes. * Change Management: Run the ...
Incident & Problem Management: Lead all Major Incidents and drive root-cause analysis to minimize major and recurring incidents, turning incident data into lasting fixes. * Change Management: Run the ...
Incident & Problem Management: Lead all Major Incidents and drive root-cause analysis to minimize major and recurring incidents, turning incident data into lasting fixes. * Change Management: Run the ...
Incident & Problem Management: Lead all Major Incidents and drive root-cause analysis to minimize major and recurring incidents, turning incident data into lasting fixes. * Change Management: Run the ...
... problem-solving & critical thinking • Treasury Management experience strongly preferred • Ability to manage multiple priorities in a fast-paced environment Profile: • Experienced, non ...
... problem-solving & critical thinking • Treasury Management experience strongly preferred • Ability to manage multiple priorities in a fast-paced environment Profile: • Experienced, non ...
Ensure that problems tracked are analyzed and investigated for their root cause, Find temporary work around/permanent solutions, Negate the chance of the problem reoccurrence, Managing the problem ...
Ensure that problems tracked are analyzed and investigated for their root cause, Find temporary work around/permanent solutions, Negate the chance of the problem reoccurrence, Managing the problem ...
Manager, HR Technology
Exton, PA · On-site
$120 - $180/hr
Manager, HR Technology Requisition ID: 75357 Date: Aug 21, 2026 Location: Exton, PA, US, 19341 ... West solved the problem of supplying penicillin in mass quantities to the US Government during ...
Manager, HR Technology
Exton, PA · On-site
$120 - $180/hr
Manager, HR Technology Requisition ID: 75357 Date: Aug 21, 2026 Location: Exton, PA, US, 19341 ... West solved the problem of supplying penicillin in mass quantities to the US Government during ...
West solved the problem of supplying penicillin in mass quantities to the US Government during ... Job Summary The Manager of HR Technology leads global teams responsible for the implementation ...
West solved the problem of supplying penicillin in mass quantities to the US Government during ... Job Summary The Manager of HR Technology leads global teams responsible for the implementation ...
Problem Manager information
See Pennsylvania salary details
$34.4K is the 25th percentile. Wages below this are outliers.
$28.1K - $36K
32% of jobs
$36K - $44K
2% of jobs
$44K - $52K
11% of jobs
The median wage is $54.1K / yr.
$52K - $60K
22% of jobs
$60K - $67.9K
5% of jobs
$74.4K is the 75th percentile. Wages above this are outliers.
$67.9K - $75.9K
4% of jobs
$75.9K - $83.9K
4% of jobs
$83.9K - $91.9K
5% of jobs
$91.9K - $99.8K
6% of jobs
$99.8K - $107.8K
6% of jobs
$107.8K - $115.8K
2% of jobs
$28.1K
$61.6K
$115.8K
How much do problem manager jobs pay per year?
As of Sep 3, 2026, the average yearly pay for problem manager in Pennsylvania is $61,572.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $84,200.00 per year, depending on experience, location, and employer.
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
How much do problem managers make?
Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.
Is problem management a good career?
Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.
What is the role of a problem manager?
A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.
What are popular job titles related to Problem Manager jobs in Pennsylvania?
For Problem Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in Pennsylvania look for?
The top searched job categories for Problem Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Problem Manager jobs?
Cities in Pennsylvania with the most Problem Manager job openings:
$20/hr
Full-time
Medical, Dental, Vision, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Responsive recruiter
Benefits:
Scheduling Coordinator
FULL-TIME | IN-OFFICE | HAMBURG, PA
Monday-Friday | 2:00 PM-10:00 PM | Starting at $20.00/hour
Think Fast. Stay Organized. Keep Things Moving.
KRE Security, LLC is looking for a friendly, dependable, and organized Scheduling Coordinator to join our Hamburg office team.
If you're a people person, problem-solver, and multitasker who enjoys a fast-paced environment, this could be the opportunity for you.
You'll help keep our daily operations running smoothly by supporting employees, coordinating schedules, and making sure staffing needs are addressed.
No security industry experience? No problem We provide hands-on training and ongoing support.
What You'll Do
What We're Looking For
We're looking for someone who is:
Pay & Benefits
Why KRE Security?
Our Scheduling Team is at the heart of our daily operations. Every day, you'll help employees, support our clients, solve problems, and keep things moving.
We value teamwork, professionalism, accountability, and communication and believe good people deserve a workplace where they can learn, grow, and succeed.
If you're the person others count on to stay calm, figure things out, and get the job done, we want to meet you.
Ready to Join the Team?
Apply today and start your next chapter with KRE Security, LLC
Compensation: $20.00 per hour
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Dental insurance
Scheduling Coordinator
FULL-TIME | IN-OFFICE | HAMBURG, PA
Monday-Friday | 2:00 PM-10:00 PM | Starting at $20.00/hour
Think Fast. Stay Organized. Keep Things Moving.
KRE Security, LLC is looking for a friendly, dependable, and organized Scheduling Coordinator to join our Hamburg office team.
If you're a people person, problem-solver, and multitasker who enjoys a fast-paced environment, this could be the opportunity for you.
You'll help keep our daily operations running smoothly by supporting employees, coordinating schedules, and making sure staffing needs are addressed.
No security industry experience? No problem We provide hands-on training and ongoing support.
What You'll Do
- Create, manage, and adjust employee schedules across multiple locations
- Communicate with employees, supervisors, and management by phone and email
- Respond to call-offs, schedule changes, and staffing needs
- Coordinate coverage for open shifts
- Resolve scheduling issues with a professional, customer-focused approach
- Maintain accurate scheduling records and documentation
- Work with Recruiting and Operations to support staffing needs
- Use Microsoft 365, Outlook, and Google Workspace
- Handle confidential employee information professionally
What We're Looking For
We're looking for someone who is:
- Friendly, professional, and customer-focused
- Organized with strong communication skills
- Comfortable multitasking in a fast-paced environment
- Calm and solution-focused when things change
- Dependable, punctual, and team-oriented
- Comfortable working with computers and office technology
- Proficient with Microsoft 365, Outlook, and Google Workspace preferred
- Experience in customer service, administration, scheduling, dispatching, hospitality, recruiting, call centers, or workforce coordination is a plus
- Willing to learn-we'll train you
Pay & Benefits
- Starting Pay: $20.00/hour
- Pay increase at 6 months and 1 year
- 3% annual increase thereafter
- PTO begins accruing after a 60-day waiting period
- Consistent Monday-Friday, 2:00 PM-10:00 PM schedule
- Full-time position
- Long-term career growth opportunities
Why KRE Security?
Our Scheduling Team is at the heart of our daily operations. Every day, you'll help employees, support our clients, solve problems, and keep things moving.
We value teamwork, professionalism, accountability, and communication and believe good people deserve a workplace where they can learn, grow, and succeed.
If you're the person others count on to stay calm, figure things out, and get the job done, we want to meet you.
Ready to Join the Team?
Apply today and start your next chapter with KRE Security, LLC
Compensation: $20.00 per hour
About Kre Security/investigations
Sourced by ZipRecruiter
Industry
Investigation and physical security services
Company size
11 - 50 Employees
Headquarters location
Hamburg, PA, US