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Problem Manager Jobs in California, PA (NOW HIRING)

Alstom

IT Operations Lead- USA

Pittsburgh, PA · On-site

Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...

Alstom

IT Operations Lead- USA

Pittsburgh, PA · On-site

Leading incident and problem management protocols, * Coordinating with local management, support teams, and business partners during crises or major incidents, * Approving service requests in line ...

Dunhams Sports

Team Manager

West Mifflin, PA

$17.25 - $19/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

Bridgeville, PA

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Bridgeville, PA

$17.75 - $19.50/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

West Mifflin, PA

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

North Versailles, PA

$17.25 - $19.25/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

FLEXSYS

Team Manager

Monongahela, PA

$15.75 - $17.50/hr

Team Manager Role The Flexsys America, Monongahela, Pennsylvania plant has an immediate opening for ... Leads or facilitates quality and problem-solving teams. * Coordinates the delivery of precise ...

Dairy Queen

Shift Manager

White Oak, PA · On-site

$18/hr

Shift Manager - Dairy Queen Key Responsibilities & Skills: * Lead and supervise crew members during ... Handle problem-solving and conflict resolution with professionalism and efficiency * Foster a fast ...

FLEXSYS America

Team Manager

Monongahela, PA · On-site

$15.75 - $17.50/hr

Leads or facilitates quality and problem-solving teams. * Coordinates the delivery of precise ... management or background preferred. • Strong sense of urgency; able to react to situations ...

Colours Inc

Store Manager

Belle Vernon, PA · On-site

The Store Manager is responsible for the overall leadership, performance, and daily operations of ... Strong communication, problem-solving, and decision-making skills. * Valid driver's license and ...

COLOURS INC

Store Manager

Belle Vernon, PA · On-site

The Store Manager is responsible for the overall leadership, performance, and daily operations of ... Strong communication, problem-solving, and decision-making skills. * Valid driver's license and ...

COLOURS INC

Store Manager

Belle Vernon, PA · On-site

The Store Manager is responsible for the overall leadership, performance, and daily operations of ... Strong communication, problem-solving, and decision-making skills. * Valid driver's license and ...

Five Guys

Assistant Manager

Bridgeville, PA · On-site

The Assistant Manager position is a developmental position to prepare the individual for the ... STRONG ANALYTICAL, PRIORITIZING PROBLEM-SOLVING SKILLS * STRONG VERBAL AND WRITTEN COMMUNICATION ...

QSI Management, LLC

Project Manager

Canonsburg, PA · On-site

Strong analytical, problem-solving, and organizational skills * Demonstrated ability to lead ... Experience managing multiple workstreams and complex stakeholder environments * Formal project ...

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Showing results 1-20

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in California, PA

Problem Manager information

See California, PA salary details

$24.5K

$53.8K

$101.1K

How much do problem manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for problem manager in California, PA is $53,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,300.00 and $73,500.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What cities near California, PA are hiring for Problem Manager jobs?

Cities near California, PA with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in California, PA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $53,781 per year, or $25.9 per hour.

IT Operations Lead- USA

Alstom

Pittsburgh, PA • On-site

Full-time

Re-posted 11 days ago

Alstom rating

7.5

Company rating: 7.5 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

272nd of 494 rated machine equipment manufacturers

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full-time onsite IS&T Operations in Pittsburgh, PA, US we're looking for?
Your future role
"Take on a new challenge and apply your IT Operations expertise in a new cutting-edge field. You'll work alongside collaborative and results-driven teammates.
You'll drive operational excellence by maintaining site IS&T performance, tracking key metrics, and ensuring compliance with Service Level Agreements (SLAs). Day-to-day, you'll work closely with teams across the business (local management, support teams, and business partners), oversee the management of regional hardware and configurations, and lead incident and problem management protocols, and much more."
We'll look to you for:
  • Tracking, analyzing, and reporting on on-site support metrics and KPIs,
  • Maintaining site IS&T performance in compliance with Service Level Agreements (SLAs),
  • Overseeing management and tracking of regional hardware (PCs, printers, tablets, phones) and site configurations,
  • Maintaining the operational partnership with strategic IT vendors and prioritizing work accordingly,
  • Enforcing compliance with quality assurance plans and contractual service agreements,
  • Logging, following up, and escalating issues within operations teams as needed,
  • Leading incident and problem management protocols,
  • Coordinating with local management, support teams, and business partners during crises or major incidents,
  • Approving service requests in line with established validation workflows,
  • Representing IS&T operations in site-level workshops and forums"

All about you
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
  • Degree in Engineering (IT preferred) or Master's in Information Systems ,
  • Experience or understanding of end-user support and IT operations ,
  • Knowledge of metrics, KPIs, and statistical insights ,
  • Familiarity with IT hardware management (PCs, printers, tablets, phones) and site configurations ,
  • Strong, effective communication with international and cross-functional teams ,
  • Results-driven and self-motivated mindset ,
  • Ability to work independently in a global environment ,
  • Intellectual curiosity and a creative approach to challenges ,
  • Collaborative mindset and team orientation ,
  • Proficiency in English (French, Spanish, or Portuguese is a plus)

Things you'll enjoy
Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
  • Collaborate with transverse teams and helpful colleagues ,
  • Work with innovative technologies to deliver business value and drive operational excellence. ,
  • Progress towards building a resilient, adaptable, and results-driven IT operations leadership career. ,
  • Utilise our inclusive and dynamic working environment that fosters continuous learning and professional growth." ,
  • Contribute to innovative projects,
  • Steer your career in whatever direction you choose across functions and countries,
  • Benefit from our investment in your development, through award-winning learning

You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

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