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Problem Manager Jobs in Oregon (NOW HIRING)

Art of Problem Solving

Math Teacher

Portland, OR

$49K - $65K/yr

Classroom Management: Expertly manage up to 16 students * Grade & Provide Feedback: Provide ... AoPS Academy is a program of Art of Problem Solving, a global leader in K-12 advanced education.

Magnera Corporation

Drive problem management and root cause analysis for recurring operational issues. Operational Technology (OT) & Infrastructure * Support manufacturing equipment connectivity, industrial networks ...

Fisher Commercial Management

Be Seen First

Logistics Manager

Portland, OR · On-site

$120K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong problem-solving skills * Effective communication abilities * Excellent time management

New

Magnera Corporation

Drive problem management and root cause analysis for recurring operational issues. Operational Technology (OT) & Infrastructure * Support manufacturing equipment connectivity, industrial networks ...

Marion County, OR

IT Supervisor - Operations

Salem, OR · On-site

$8.6K - $11K/mo

Manage and track: incident management, problem management, knowledge management, configuration management, and asset management for infrastructure operations. Manage and provide the services for ...

Marion County

IT Supervisor - Operations

Salem, OR

$8.6K - $11K/mo

Manage and track: incident management, problem management, knowledge management, configuration management, and asset management for infrastructure operations. Manage and provide the services for ...

Rush Street Interactive

Product Manager

OR · On-site +1

The Product Manager is responsible for driving product initiatives within a defined product area, from problem discovery through to delivery handoff and outcome measurement. Working under the ...

Pattern Data

Litigation Manager

OR · On-site +1

At Pattern, our team is built on a foundation of collaborative ownership, visionary problem-solving, customer-centric solutions, and authenticity. We're looking for a Litigation Manager to join our ...

Trimble

Product Manager

Lake Oswego, OR

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Product Manager - Talent Accelerator Program Join the Team Shaping the Future of Industrial ... Trimble is looking for a passionate problem-solver like you to help us transform the way the world ...

FASTSIGNS #200501

Account Manager

Bend, OR · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Retirement

  • PTO

Problem Solver & Project Driver This is a hybrid role that blends customer service, B2B sales, and ... Manage inbound leads via phone, email, and text. * Consult & Quote: Don't just take orders--ask ...

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All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Oregon

Problem Manager information

See Oregon salary details

$29.6K

$64.9K

$122.1K

How much do problem manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for problem manager in Oregon is $64,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $88,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What job categories do people searching Problem Manager jobs in Oregon look for?

The top searched job categories for Problem Manager jobs in Oregon are:

What cities in Oregon are hiring for Problem Manager jobs?

Cities in Oregon with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $64,944 per year, or $31.2 per hour.

PageWide Industrial Customer Program Manager (CPM)

HP Development Company, L.P.

Corvallis, OR • On-site

$116K - $182K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 12 days ago

Job description

PageWide Industrial Customer Program Manager (CPM)
Description -
Job Summary
PageWide Industrial (PWI) needs your leadership and passion to help our customers grow! We have revolutionized the digital web press industry by offering full-color, variable data printing at unprecedented speeds and media widths in both Commercial and Packaging print environments all over the world. Join our exciting, fast-paced and growing business and apply your expertise and passion to maximize the quality and performance of our presses in the field, setting the standard for customer satisfaction in industrial digital printing.
PWI is seeking a Customer Program Manager (CPM) to ensure customer success by serving as the primary Customer Assurance focal point with key customers to drive technical program execution, resolve escalations, and leading customer experience improvements across cross-functional teams. This role serves as a primary interface between customers, services, engineering, 3rd party partners, and commercial teams, focused on maintaining uptime, improving productivity, and leading recovery or optimization efforts for complex industrial printing environments
Responsibilities
  • Customer Technical Program Execution & Escalation Leadership
    • Serve as the primary Customer Assurance focal point for key customers
    • Lead structured recovery efforts for underperforming sites including root cause identification, action plan development, and cross-functional execution tracking
    • Coordinate technical task forces to address performance, quality, or cost challenges
    • Ensure clear ownership and accountability across engineering, service, and partner teams to ensure appropriate transition into steady-state ownership.
    • Lead or participate in structured case and problem management forums, ensuring visibility, ownership clarity, and progress on chronic and critical issues.
    • Develop and execute optimization plans to improve customer efficiency and cost performance
    • Translates customer needs into actionable engineering or service requirements
    • Support activities such as Factory Acceptance Testing (FAT), Installation readiness and ramp-up, Safety and system validation
  • Cross-Functional Coordination
    • Coordinate activities across: Customer Assurance (CA), R&D (hardware, software, workflow), Services, Sales and account teams, and 3rd-party vendors and integrators
    • Align teams on short-term containment vs. long-term solutions
    • Drive clarity on ownership for integrated solutions (HP vs. partner responsibilities)
  • Customer Engagement and Communication
    • Maintain direct engagement with Customer operations teams, Field service engineers (FSEs), Account/Business Service Managers, and Customer leadership when needed
    • Support executive and operational customer reviews (EBRs/EORs), including agenda input, content preparation, and post-meeting follow-up.
    • Ensure customer concerns, commitments, and decisions are clearly documented, communicated, and actioned internally.
    • Ensure clear communication of risks, expectations, and timelines
    • Maintain customer confidence during periods of instability, upgrades, or recovery.
  • Process & Program Improvement
    • Contribute to defining the CPM role within escalation and program management workflows
    • Help establish best practices for escalation handling, program governance structures, communication frameworks across the Customer Assurance and Growth organization, PageWide Industrial Business, and our customer

Education & Experience
  • Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
  • 7-10 years or work experience in Industrial printing, manufacturing systems, or complex technical program management
  • Preferred experience with HP PageWide Industrial presses, workflow systems, finishing integration, or customer escalation and service engineering environment

Skills & Knowledge
  • Strong customer focus with desire to understand and find solutions to customer needs
  • Owns problems end-to-end with strong accountability
  • Operates effectively in ambiguity and high-pressure customer situations
  • Highly motivated to resolve technical and business challenges for an optimized customer solution
  • Drives action and results across complex, matrixed organizations
  • Excellent communication skills from detailed operational and technical to executive and senior leadership

Salary
The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Long term/short term disability insurance
  • Employee assistance program
  • Flexible spending account
  • Life insurance
  • Generous time off policies, including;
  • 4-12 weeks fully paid parental leave based on tenure
  • 11 paid holidays
  • Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Job -
Engineering
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
25%
Relocation -
Yes
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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