Identity and Access management, Information Security Incident and Problem Management, Information Security Governance for business and technology. General experience in business and IT processes and ...
Identity and Access management, Information Security Incident and Problem Management, Information Security Governance for business and technology. General experience in business and IT processes and ...
... Problem Management, and Release Management Professional Skills • Strong communication, presentation, and documentation skills • Proven leadership, influence, and consensus building capabilities ...
... Problem Management, and Release Management Professional Skills • Strong communication, presentation, and documentation skills • Proven leadership, influence, and consensus building capabilities ...
Problem Management * Change Management * Environment Conflict Management * Batch operations * 4 years of experience in Unix Shell scripting, Perl scripting, batch job setup testing, automation ...
Problem Management * Change Management * Environment Conflict Management * Batch operations * 4 years of experience in Unix Shell scripting, Perl scripting, batch job setup testing, automation ...
... Management, Problem Management, and Release Management Professional Skills Strong communication, presentation, and documentation skills Proven leadership, influence, and consensus building ...
... Management, Problem Management, and Release Management Professional Skills Strong communication, presentation, and documentation skills Proven leadership, influence, and consensus building ...
Oversee production support quality with proactive monitoring, incident RCA, and problem management ensure handson troubleshooting and data validation as needed. Compliance, Risk Audit- Maintain ...
Oversee production support quality with proactive monitoring, incident RCA, and problem management ensure handson troubleshooting and data validation as needed. Compliance, Risk Audit- Maintain ...
Manager
Edison, NJ · On-site
$24 - $25.75/hr
Menlo Park Mall Manager Location: 505 Menlo Park Dr , Edison, NJ Department: Facility-Mechanic ... Able to readily identify the most common problem with components like controls and audio systems ...
Manager
Edison, NJ · On-site
$24 - $25.75/hr
Menlo Park Mall Manager Location: 505 Menlo Park Dr , Edison, NJ Department: Facility-Mechanic ... Able to readily identify the most common problem with components like controls and audio systems ...
Incident Manager
Jersey City, NJ · On-site
This role also contributes to problem management, change coordination, and operational excellence initiatives, with a primary focus on incident leadership and service recovery. For over 50 years ...
Incident Manager
Jersey City, NJ · On-site
This role also contributes to problem management, change coordination, and operational excellence initiatives, with a primary focus on incident leadership and service recovery. For over 50 years ...
Assistant Vice President, L3 Application Support Service Engineer
Iselin, NJ · On-site
$135K - $150K/yr
Incident & Problem Management: Take a proactive role in ensuring the Application Development L3 team provide resolutions of incidents in a timely and effective way. Ensure defect root cause are ...
Assistant Vice President, L3 Application Support Service Engineer
Iselin, NJ · On-site
$135K - $150K/yr
Incident & Problem Management: Take a proactive role in ensuring the Application Development L3 team provide resolutions of incidents in a timely and effective way. Ensure defect root cause are ...
Manager, Site Support
Manhattan, NY · On-site
... and problem management best practices. • Oversee day-to-day IT operations at corporate sites, ensuring timely resolution of incidents and requests. • Identify trends and implement proactive ...
Manager, Site Support
Manhattan, NY · On-site
... and problem management best practices. • Oversee day-to-day IT operations at corporate sites, ensuring timely resolution of incidents and requests. • Identify trends and implement proactive ...
Manager, Site Support #2358
Manhattan, NY · On-site
Lead process improvement initiatives across incident management, problem management, and service delivery Operational Management * Oversee day-to-day IT operations across corporate sites, ensuring ...
Manager, Site Support #2358
Manhattan, NY · On-site
Lead process improvement initiatives across incident management, problem management, and service delivery Operational Management * Oversee day-to-day IT operations across corporate sites, ensuring ...
... Management • Familiarity with ERP systems like SAP, Oracle, or others. • Strong problem-solving and communication skills.
... Management • Familiarity with ERP systems like SAP, Oracle, or others. • Strong problem-solving and communication skills.
AIA ML Engineer
Madison, NJ · On-site
Requires good understanding and hand-on knowledge on ITIL Process, Incident management, request fulfilment, Problem management, Enhancements, Application maintenance support with involvement in SDLC ...
AIA ML Engineer
Madison, NJ · On-site
Requires good understanding and hand-on knowledge on ITIL Process, Incident management, request fulfilment, Problem management, Enhancements, Application maintenance support with involvement in SDLC ...
User Experience, Performance & Problem Management Champion end-user experience, ensuring high performance and reliability. Implement observability and strong problem management processes to drive ...
User Experience, Performance & Problem Management Champion end-user experience, ensuring high performance and reliability. Implement observability and strong problem management processes to drive ...
Corporate Vice President - Experience Lead - Digital Employee Experience (DEX)
Manhattan, NY · On-site
$183K/yr
Lead the maturation of problem management practices, leveraging DEX insights to identify root causes and reduce recurring incidents * Partner with ITSM teams to shift from reactive support to ...
Corporate Vice President - Experience Lead - Digital Employee Experience (DEX)
Manhattan, NY · On-site
$183K/yr
Lead the maturation of problem management practices, leveraging DEX insights to identify root causes and reduce recurring incidents * Partner with ITSM teams to shift from reactive support to ...
Corporate Vice President - Experience Lead - Digital Employee Experience (DEX)
Manhattan, NY · Hybrid
$183K/yr
Lead the maturation of problem management practices, leveraging DEX insights to identify root causes and reduce recurring incidents * Partner with ITSM teams to shift from reactive support to ...
Corporate Vice President - Experience Lead - Digital Employee Experience (DEX)
Manhattan, NY · Hybrid
$183K/yr
Lead the maturation of problem management practices, leveraging DEX insights to identify root causes and reduce recurring incidents * Partner with ITSM teams to shift from reactive support to ...
Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes. Leadership * Through example and behavior, strive to provide peer leadership to ...
Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes. Leadership * Through example and behavior, strive to provide peer leadership to ...
Client Service Manager - AV/UCC/Collaboration
New York, NY · On-site
$100K - $110K/yr
Drive problem management activities, ensuring root cause analysis (RCA) is completed * Govern change management processes, ensuring planned maintenance, upgrades, and changes are properly coordinated ...
Client Service Manager - AV/UCC/Collaboration
New York, NY · On-site
$100K - $110K/yr
Drive problem management activities, ensuring root cause analysis (RCA) is completed * Govern change management processes, ensuring planned maintenance, upgrades, and changes are properly coordinated ...
Incident Problem Management Oversee incident resolution perform rootcause analysis and implement permanent fixes * Database ETL Support Manage SQL queries Oracle databases and Snowflake data ...
Quick apply
Incident Problem Management Oversee incident resolution perform rootcause analysis and implement permanent fixes * Database ETL Support Manage SQL queries Oracle databases and Snowflake data ...
Incident Management Problem Management Change Management etc.) - Manage defined processes and risks with respect to organization and customer - Coordinate with onsite and offshore teams as necessary ...
Incident Management Problem Management Change Management etc.) - Manage defined processes and risks with respect to organization and customer - Coordinate with onsite and offshore teams as necessary ...
Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes. Leadership * Through example and behavior, strive to provide peer leadership to ...
Demonstrate good problem management ownership and prevention of SLA breach under Incident/Problem Management processes. Leadership * Through example and behavior, strive to provide peer leadership to ...
Problem Manager information
See New York salary details
$37.5K is the 25th percentile. Wages below this are outliers.
$30.6K - $39.3K
32% of jobs
$39.3K - $48K
2% of jobs
$48K - $56.7K
11% of jobs
The median wage is $59K / yr.
$56.7K - $65.4K
22% of jobs
$65.4K - $74.1K
5% of jobs
$81.2K is the 75th percentile. Wages above this are outliers.
$74.1K - $82.8K
4% of jobs
$82.8K - $91.6K
4% of jobs
$91.6K - $100.3K
5% of jobs
$100.3K - $109K
6% of jobs
$109K - $117.7K
6% of jobs
$117.7K - $126.4K
2% of jobs
$30.6K
$67.2K
$126.4K
How much do problem manager jobs pay per year?
As of Jun 12, 2026, the average yearly pay for problem manager in New York is $67,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $91,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a Problem Manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a Problem Manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are popular job titles related to Problem Manager jobs in New York? For Problem Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in New York look for? The top searched job categories for Problem Manager jobs in New York are:
What cities in New York are hiring for Problem Manager jobs? Cities in New York with the most Problem Manager job openings:
Job description
Information Security Engineer
Location: Newark NJ
Duration: Contract (in months) 8
Must Have Skills (Top 3 technical skills only):
- Process Information Security Governance Risk and Compliance, Audits, Workflow
Detailed Job Description:
Good knowledge in at least one or more of the following Information Security processes e.g. Identity and Access management, Information Security Incident and Problem Management, Information Security Governance for business and technology.
General experience in business and IT processes and respective Information Security requirements.
Relevant experience with financial markets and institutions.
Good analytical skills to evaluate problem, root cause and inform the development of a solution.
Excellent Desired years of experience: Above 8 years
About ClifyX
Sourced by ZipRecruiter
ClifyX is a well-established player in the IT Services sector that specializes in providing result-oriented technological solutions to a wide range of industrial verticals. Based in South Plainfield, New Jersey, ClifyX offers a comprehensive selection of IT services that include project staffing, application development, professional consulting, and other IT-based solutions. While the company's website, clifyx.com, does not divulge the exact founding date, it is clear that ClifyX has grown into a renowned name within their domain, thanks to their unwavering commitment to innovative practices. The company's mission statement revolves around harnessing the power of technology to assist their clientele in steering their respective businesses towards success.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
South Plainfield, NJ, US
Year founded
1998