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Problem Manager Jobs in New York (NOW HIRING)

AO Globe Life

REMOTE Agency Supervisor

Newark, NJ · On-site +1

Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...

Ail

REMOTE Agency Supervisor

Newark, NJ · On-site

Strong communication skills, including active listening and problem-solving * Ability to learn ... Manage questions and concerns promptly * Expand Outreach: Use networking strategies to grow your ...

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Inventory Problem Solver BHD

Somerset, NJ · On-site

$1.50/hr

Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public. * Ability to speak effectively with individuals at all ...

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Problem Manager information

See New York salary details

$30.6K

$67.2K

$126.4K

How much do problem manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for problem manager in New York is $67,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $91,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are popular job titles related to Problem Manager jobs in New York? For Problem Manager jobs in New York, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in New York look for? The top searched job categories for Problem Manager jobs in New York are:
What cities in New York are hiring for Problem Manager jobs? Cities in New York with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in New York as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,201 per year, or $32.3 per hour.

REMOTE Agency Supervisor

AO Globe Life

Newark, NJ • On-site, Remote

Full-time

Medical, Life

Posted 6 days ago

Job description

Remote Client Success Specialist - Globe Life AO
Globe Life AO is excited to offer 100% remote, work-from-home opportunities that allow you to build a rewarding career while maintaining a healthy work-life balance. We are looking for enthusiastic, self-motivated professionals to provide exceptional service to both current and prospective clients. In this role, you will engage with multiple clients each day, offering expert product knowledge and top-tier support.
With our consistent year-over-year growth, we are rapidly expanding and searching for talented individuals ready to advance with us. This position offers uncapped earning potential, flexibility to grow at your own pace, and the opportunity to thrive in a mentorship-driven environment. If you're driven to challenge yourself and reach new goals, this could be the perfect role for you.What We Offer:
  • 100% Remote Position - Work from the comfort of your home
  • Virtual Workshops & World-Class Training
  • Weekly Pay + Performance-Based Bonuses
  • Union Contract & Representation (OPEIU Local 277)
  • Life Insurance Policy with Accidental Death Benefits (ADB)
  • Medical Insurance Reimbursement
  • Cutting-Edge Technology & Resources
  • Leadership Conventions, Conferences & Mentorship Opportunities
  • Incentive Trips & Team-Building Activities
Preferred Skills:
  • Strong communication skills, including active listening and problem-solving
  • Ability to learn quickly and adapt to a fast-paced environment
  • Thrives in both independent and team-oriented settings
  • Displays a strong work ethic with a drive to succeed
Key Responsibilities:
  • Introduce and Onboard New Members: Guide new clients through the enrollment process
  • Provide Personalized Services: Address client needs with care and professionalism
  • Create & Evaluate Tailored Plans: Design solutions that align with client goals
  • Respond to Inquiries: Manage questions and concerns promptly
  • Expand Outreach: Use networking strategies to grow your business reach
  • Ensure Compliance: Adhere to state regulations and company policies
  • Manage Appointments Efficiently: Organize schedules to optimize productivity
Why Join Us?
This is more than just a job-it's an opportunity to make a meaningful impact in the lives of clients while building a fulfilling career. If you are motivated, growth-oriented, and excited to be part of a company focused on excellence and personal development, we would love to hear from you.
Apply now and take the next step toward a dynamic and rewarding career with Globe Life AO!

Apply