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Problem Manager Jobs in Florida, NY (NOW HIRING)

CS RESORT MANAGER

Restaurant Floor Manager

Hamburg, NJ · On-site

$50K/hr

The Restaurant Floor Manager is responsible for overseeing daily restaurant operations during ... Excellent problem-solving and conflict-resolution skills. * Knowledge of POS systems and basic ...

Round One Entertainment Inc.

Be Seen First

Technical Facilities Manager

Middletown, NY · On-site

$22 - $24.75/hr

The Facility Manager is primarily responsible for the repair and operation of pinsetters, pin ... Able to readily identify the most common problem with components like controls and audio systems.

Dunkin'

General Manager

Ringwood, NJ · On-site

$60K - $68K/yr

Effective conflict resolution and problem-solving skills The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If ...

Dunkin'

General Manager

Montgomery, NY · On-site

$60K - $68K/yr

Effective conflict resolution and problem-solving skills The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If ...

Dunkin'

General Manager

Middletown, NY · On-site

$60K - $68K/yr

Effective conflict resolution and problem-solving skills The Restaurant General Manager will always maintain a customer service focus, passion for results, and a desire to develop a great team. If ...

Related

Community Manager

Middletown, NY · On-site

$70K/yr

A proactive, problem-solving mindset with a passion for creating great living experiences ... Presently, Related Affordable manages one of the largest affordable housing portfolios in the ...

RimePro Inc

Project Manager

Newburgh, NY

$100K - $135K/yr

Excellent leadership, communication, and problem-solving skills * Proficient with Microsoft Office; familiarity with project management software such as Procore or similar tools preferred ...

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Showing results 1-20

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Florida, NY

Problem Manager information

See Florida, NY salary details

$28.8K

$63.2K

$118.9K

How much do problem manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for problem manager in Florida, NY is $63,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,500.00 and $86,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What cities near Florida, NY are hiring for Problem Manager jobs? Cities near Florida, NY with the most Problem Manager job openings:
Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Florida, NY as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $63,210 per year, or $30.4 per hour.

Restaurant Floor Manager

CS RESORT MANAGER

Hamburg, NJ • On-site

$50K/hr

Full-time

Medical

Posted 20 days ago

Job description

The Restaurant Floor Manager is responsible for overseeing daily restaurant operations during assigned shifts, ensuring exceptional guest service, efficient floor management, and effective staff supervision. This role leads the service team, maintains high hospitality standards, and ensures smooth coordination between front-of-house and back-of-house operations within a restaurant or resort environment.

Responsibilities:

1. Floor & Shift Management

  • Oversee and manage all front-of-house operations during service.
  • Conduct pre-shift briefings and communicate daily specials, VIP guests, and service expectations.
  • Monitor guest flow, reservations, seating, and wait times.
  • Ensure smooth service execution and resolve operational issues in real time.
  • Support staff during peak hours to maintain service standards.

2. Guest Experience & Service Excellence

  • Greet and engage guests, ensuring a welcoming and professional atmosphere.
  • Handle guest inquiries, complaints, and special requests promptly and professionally.
  • Monitor service quality, presentation, and overall dining experience.
  • Ensure compliance with brand or resort hospitality standards.

3. Staff Supervision & Leadership

  • Supervise servers, hosts/hostesses, bartenders, and support staff.
  • Assign sections and manage staff rotations and breaks.
  • Train, coach, and mentor team members on service standards and procedures.
  • Enforce grooming, uniform, and professional conduct standards.
  • Assist in performance evaluations and staff development.

4. Operational & Administrative Duties

  • Ensure proper opening and closing procedures are followed.
  • Monitor cash handling, POS operations, and billing accuracy.
  • Maintain cleanliness and organization of dining areas.
  • Oversee inventory of front-of-house supplies.
  • Ensure compliance with health, safety, and sanitation regulations.

5. Communication & Coordination

  • Liaise with kitchen staff to ensure timely food delivery and quality.
  • Coordinate with resort departments (events, concierge, housekeeping) as needed.
  • Communicate special events, group bookings, or VIP arrangements.

Qualifications & Skills

  • Previous experience in restaurant or resort hospitality (2–5+ years preferred).
  • Leadership or supervisory experience in food & beverage operations.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Excellent problem-solving and conflict-resolution skills.
  • Knowledge of POS systems and basic financial procedures.
  • Flexible schedule including evenings, weekends, and holidays.

Enjoy Crystal Springs Employee Perks!

  • Minerals Sports Club Access
  • 30% Dining/Retail Discount
  • 30% Spa Discount
  • Discounted Stays at the Hotels
  • Admission to Event & Festivals
  • Complimentary Golf