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Problem Manager Jobs in Michigan (NOW HIRING)

Princeton Management

PROPERTY MANAGER

Woodhaven, MI · On-site

Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure. * Certifications: Relevant certifications in property management, real estate, or related ...

Princeton Management

PROPERTY MANAGER

Trenton, MI · On-site

Problem-Solving: Strong problem-solving abilities and the capacity to make sound decisions under pressure. * Certifications: Relevant certifications in property management, real estate, or related ...

ZealHire.com

IBM ACE and MQ Engineer/ Admin

Auburn Hills, MI · On-site

$50 - $65.25/hr

Problem Management (RCA Incidents for permanent fixes) * Vulnerability remediation and SII remediation * Batch Job Scheduling / Execution * Event and Alert management (working on Alerts triggered ...

VP Management

General Manager

Dundee, MI · On-site

The general manager of a hotel property is in charge of all daily hotel operations to guarantee ... This position requires a flexible and dynamic problem solver with exceptional leadership abilities ...

VP Management

General Manager

Dundee, MI · On-site

The general manager of a hotel property is in charge of all daily hotel operations to guarantee ... This position requires a flexible and dynamic problem solver with exceptional leadership abilities ...

VP Management

General Manager

Dundee, MI

The general manager of a hotel property is in charge of all daily hotel operations to guarantee ... This position requires a flexible and dynamic problem solver with exceptional leadership abilities ...

Computech Corporation

Level 2 Technical Support

Saline, MI

$33K - $42K/yr

Ensure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users * Candidate must be reliable, on-time and able to complete tasks by target ...

Corning

... Problem Management and Disaster recovery Methodology * Provides support for the Multicloud environment EDUCATION REQUIREMENTS * Bachelor's degree (B.A.) or equivalent from four-year college in ...

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

... problem resolution, ticket management and follow-up with users Candidate must be reliable, on-time and able to complete tasks by target dates Maintain a professional work ethic & demeanor Experience ...

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All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Michigan

Problem Manager information

See Michigan salary details

$24.4K

$53.5K

$100.7K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Michigan is $53,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,200.00 and $73,200.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Michigan look for?

The top searched job categories for Problem Manager jobs in Michigan are:

What cities in Michigan are hiring for Problem Manager jobs?

Cities in Michigan with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $53,538 per year, or $25.7 per hour.

Subscriptions Revenue Platform Engineering Manager

Ford Motor Company

Dearborn, MI • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New

Job description


We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position...
  • The Ford Credit Technology team in Dearborn, Michigan is seeking an experienced and forward-thinking Senior Engineering Manager to lead the development, modernization, and strategic evolution of the Subscription Revenue Platform (SRP).
  • SRP is a mission-critical enterprise platform responsible for subscription lifecycle management, billing, invoicing, revenue management, accounting integrations, tax compliance, and financial data integrity across Ford's subscription and enterprise billing ecosystem.
  • The successful candidate will lead a high-performing engineering organization while partnering closely with Product Managers, Enterprise Architects, Business Owners, and global technology teams to deliver scalable, secure, reliable, and compliant platform capabilities. This leader will also help advance engineering productivity and quality through AI-assisted development, AI Agents, intelligent automation, and modern software engineering practices.

Responsibilities
What you'll do...
  • Lead, mentor, and develop Software Engineers and Technical Program Managers.
  • Build a high-performing engineering culture focused on accountability, collaboration, innovation, and continuous learning.
  • Drive talent development, succession planning, and organizational effectiveness.
  • Own the strategic direction and execution of SRP, including billing, invoicing, revenue management, accounting integrations, tax processing, and enterprise billing capabilities.
  • Partner with Product, Architecture, Finance, and Business stakeholders to define roadmaps, priorities, and investment strategies.
  • Drive platform scalability, resiliency, and long-term architectural evolution.
  • Own platform reliability, performance, supportability, and operational readiness.
  • Lead incident management, problem management, and continuous service improvement.
  • Balance strategic platform growth with production operations and KTLO responsibilities.
  • Ensure compliance with financial, security, and governance requirements.
  • Drive data quality, auditability, and transaction integrity across the platform.
  • Advance engineering capabilities through automation, DevOps, AI-assisted development, and AI Agents.

Qualifications
You'll have...
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
  • 10+ years of software engineering experience, including people leadership and technical delivery leadership.
  • Proven experience leading enterprise-scale platforms and engineering organizations.
  • Strong knowledge of enterprise billing, revenue, accounting, tax, and financial systems.
  • Experience with cloud-native architectures, distributed systems, APIs, microservices, and Google Cloud Platform (GCP).
  • Experience driving operational excellence, engineering modernization, automation, and AI-enabled development practices.
  • Strong executive communication, stakeholder management, and cross-functional leadership skills.

Even better you'll have...
  • Experience with Zuora Subscription Management, Billing, and Revenue.
  • Experience with ERP, accounting, finance, or enterprise billing platforms.
  • Experience with Domain-Driven Design (DDD), event-driven architectures, and platform modernization initiatives.
  • Experience leading globally distributed engineering teams and large-scale enterprise programs.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/LL6
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
#LI-Hyrbid #LI-FordCredit #LI-AW2
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About Ford

Sourced by ZipRecruiter

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Industry

Civil engineering construction

Company size

51 - 200 Employees

Headquarters location

Doral, FL, US

Year founded

1982

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