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Problem Manager Jobs in Kalamazoo, MI (NOW HIRING)

ATEM Corp

Site Reliability Engineer (SRE)

Kalamazoo, MI · On-site

$54 - $71.75/hr

The SRE establishes and manages monitoring, alerting, incident response, and problem management practices to ensure applications remain available and performant during updates and failures. The role ...

DJ's Landscape Management

Account Manager

Kalamazoo, MI · On-site

$50K - $95K/yr

Account Manager The Account Manager will be responsible for the management of a portfolio of client ... Well-developed ability to handle adversity and conflict; strong problem-solving skills * Desire and ...

Gibraltar Industries

Production Manager

Hastings, MI · On-site

Administer and lead 8D problem solving process. Administer and lead standardized work list. Ensure ... Evaluate management and overall department performance through formal and informal performance ...

JBS USA

FABRICATION OPERATIONS MANAGER

Plainwell, MI · On-site

Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...

New

JBS USA

FABRICATION OPERATIONS MANAGER

Plainwell, MI · On-site

Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...

New

Dunhams Sports

Team Manager

Portage, MI · On-site

$17.75 - $19.75/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Battle Creek, MI · On-site

$17.50 - $19.25/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

Portage, MI · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

Kalamazoo, MI · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

Sturgis, MI · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Three Rivers, MI · On-site

$17 - $19/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Kalamazoo, MI · On-site

$16.75 - $18.50/hr

Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

Team Manager

Sturgis, MI · On-site

$17 - $19/hr

... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Dunhams Sports

General Manager

Three Rivers, MI · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

Dunhams Sports

General Manager

Battle Creek, MI · On-site

Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...

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Problem Manager information

See Kalamazoo, MI salary details

$26.4K

$57.9K

$109K

How much do problem manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for problem manager in Kalamazoo, MI is $57,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $79,200.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Kalamazoo, MI look for?

The top searched job categories for Problem Manager jobs in Kalamazoo, MI are:

What cities near Kalamazoo, MI are hiring for Problem Manager jobs?

Cities near Kalamazoo, MI with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Kalamazoo, MI as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $57,949 per year, or $27.9 per hour.

Site Reliability Engineer (SRE)

ATEM Corp

Kalamazoo, MI • On-site

$54 - $71.75/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Title: Sr. Site Reliability Engineer (SRE)

Location: Kalamazoo, MI (3 days a week hybrid)

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Summary:

The Site Reliability Engineer (SRE) is responsible for improving the reliability, availability, performance, and operability of the client’s supported software systems. This role combines software engineering and IT operations to automate operational work, monitor system performance, and reduce toil. The SRE establishes and manages monitoring, alerting, incident response, and problem management practices to ensure applications remain available and performant during updates and failures. The role partners with engineering, architecture, and product teams to define reliability standards and production readiness requirements. SRE is a practical implementation of DevOps focused on maintaining software quality in fast-paced development environments.

Job Description:

Required:

  • Strong grounding in SRE/DevOps practices: incident management, blameless postmortems, SLOs/SLIs, error budgets, and production readiness.
  • Experience building/operating monitoring and alerting, and using logs/metrics to diagnose issues.
  • Automation/scripting skills (e.g., Python, PowerShell, Bash) and ability to reduce manual operational work.
  • Strong understanding of cloud-based platforms such as Azure DataBricks + Unity Catalog, AWS S3 and RDS.
  • Strong experience in ETL / ELT work.
  • Understanding of CI/CD concepts, safe deployment patterns, rollback strategies, and change risk controls.

 

Preferred

  • Experience with cloud environments and infrastructure-as-code.
  • Experience with large datasets (Multi-million row datasets).
  • Experience with container orchestration and modern runtime platforms (where applicable).
  • Experience building dashboards and reliability reports for executives and delivery teams.

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