Understand Service Support activities (Incident Management, Problem Management, and Change Management). Objectives: Provide Audio/Visual Support for Zoetis enterprise systems Liaison between multiple ...
Understand Service Support activities (Incident Management, Problem Management, and Change Management). Objectives: Provide Audio/Visual Support for Zoetis enterprise systems Liaison between multiple ...
Account Manager
Kalamazoo, MI · On-site
$50K - $95K/yr
Account Manager The Account Manager will be responsible for the management of a portfolio of client ... Well-developed ability to handle adversity and conflict; strong problem-solving skills * Desire and ...
Account Manager
Kalamazoo, MI · On-site
$50K - $95K/yr
Account Manager The Account Manager will be responsible for the management of a portfolio of client ... Well-developed ability to handle adversity and conflict; strong problem-solving skills * Desire and ...
Care Managers actively contribute to corporate quality improvement initiatives and problem-solving activities. Essential Duties and Functions: * Conduct comprehensive assessments to identify clients ...
Quick apply
Care Managers actively contribute to corporate quality improvement initiatives and problem-solving activities. Essential Duties and Functions: * Conduct comprehensive assessments to identify clients ...
Production Manager
Hastings, MI · On-site
... Manager ... Administer and lead 8D problem solving process. * Administer and lead standardized work list.
Production Manager
Hastings, MI · On-site
... Manager ... Administer and lead 8D problem solving process. * Administer and lead standardized work list.
Production Manager
Hastings, MI · On-site
... Manager ... Administer and lead 8D problem solving process. * Administer and lead standardized work list.
Production Manager
Hastings, MI · On-site
... Manager ... Administer and lead 8D problem solving process. * Administer and lead standardized work list.
Production Manager
Hastings, MI · On-site
$90 - $115/hr
... Manager ... Administer and lead 8D problem solving process. * Administer and lead standardized work list.
Production Manager
Hastings, MI · On-site
$90 - $115/hr
... Manager ... Administer and lead 8D problem solving process. * Administer and lead standardized work list.
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Quick apply
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Team Manager
Portage, MI · On-site
$17.75 - $19.75/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Portage, MI · On-site
$17.75 - $19.75/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Portage, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Portage, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Battle Creek, MI · On-site
$17.50 - $19.25/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Battle Creek, MI · On-site
$17.50 - $19.25/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Kalamazoo, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Kalamazoo, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Sturgis, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Sturgis, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Kalamazoo, MI · On-site
$16.75 - $18.50/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Kalamazoo, MI · On-site
$16.75 - $18.50/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Three Rivers, MI · On-site
$17 - $19/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
Three Rivers, MI · On-site
$17 - $19/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Team Manager
$17 - $19/hr
... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...
Team Manager
$17 - $19/hr
... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...
General Manager
Three Rivers, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Three Rivers, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Battle Creek, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
General Manager
Battle Creek, MI · On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Operation Manager Location: Plainwell Reporting to: General Manager Essential Job Functions ... Handles any employee grievance, dispute or problem in most efficient manner possible, working ...
Problem Manager information
See Kalamazoo, MI salary details
$32.4K is the 25th percentile. Wages below this are outliers.
$26.4K - $33.9K
32% of jobs
$33.9K - $41.4K
2% of jobs
$41.4K - $48.9K
11% of jobs
The median wage is $50.9K / yr.
$48.9K - $56.4K
22% of jobs
$56.4K - $63.9K
5% of jobs
$70K is the 75th percentile. Wages above this are outliers.
$63.9K - $71.4K
4% of jobs
$71.4K - $78.9K
4% of jobs
$78.9K - $86.4K
5% of jobs
$86.4K - $94K
6% of jobs
$94K - $101.5K
6% of jobs
$101.5K - $109K
2% of jobs
$26.4K
$57.9K
$109K
How much do problem manager jobs pay per year?
As of Aug 24, 2026, the average yearly pay for problem manager in Kalamazoo, MI is $57,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $79,200.00 per year, depending on experience, location, and employer.
What does a problem manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a problem manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
How much do problem managers make?
Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.
Is problem management a good career?
Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.
What is the role of a problem manager?
A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.
What job categories do people searching Problem Manager jobs in Kalamazoo, MI look for?
The top searched job categories for Problem Manager jobs in Kalamazoo, MI are:
What cities near Kalamazoo, MI are hiring for Problem Manager jobs?
Cities near Kalamazoo, MI with the most Problem Manager job openings:
Full-time
Re-posted 29 days ago
Job description
Company Description
A Few Words About Us Integrated Resources, Inc is a premier staffing firm recognized as one of the tri-states most well-respected professional specialty firms. IRI has built its reputation on excellent service and integrity since its inception in 1996. Our mission centers on delivering only the best quality talent, the first time and every time. We provide quality resources in four specialty areas: Information Technology (IT), Clinical Research, Rehabilitation Therapy and Nursing.
Job Description
Role: AV (Audio Visual) Technician
Location: Kalamazoo, Michigan 49001
Duration: One year + contract (Possible Extension)
Job Description
Experienced and capable audio visual contract support technician for the Research and Development (R&D) scientific areas.
Provide application support for both Audio Visual and teleconference systems utilized by Zoetis Research and Development staff.
This requires in-depth experience in Enterprise Audio/Video systems and the ability to provide support and resolution for these systems quickly.
Also, provide support to all levels of customers including senior executives.
Build strong relationships with users to track, understand and resolve their technical issues.
Be willing to take ownership of user issues, monitor progress and keep users informed until resolution occurs.
Understand Service Support activities (Incident Management, Problem Management, and Change Management).
Objectives:
Provide Audio/Visual Support for Zoetis enterprise systems
Liaison between multiple Business Technology organizations to provide comprehensive support
Qualifications
Skills:
The ideal candidate should possess a working knowledge of AV systems, current AV technology, a solid understanding of teleconference systems and the aptitude to learn new and possibly complex systems as required.
The candidate should have good problem diagnosis and repair skills coupled with solid exposure to database concepts, and knowledge of both client/server and web-based application architectures.
Strong customer / communication skills along with three to five years industry working experience in application/technical support is essential.
Candidate should demonstrate the ability to work closely with other global divisions to accomplish stated objectives.
Also, the candidate should be able to work on their own, with minimal direct supervision, or as part of a team.
They will need to be able to prioritize multiple tasks, and use available resources to solve issues quickly.
AV Experience: CTS or CTS-D certification DMC-E certification Experience with digital video switching and routing Experience with audio DSPs Ability to lift equipment up to 50lbs
Additional Information
Warm Regards,
Himanshu Sharma
Integrated Resources, Inc
IT REHAB CLINICAL NURSING
Inc. 5000 - 2007, 2008, 2009, 2010, 2011, 2012 & 2013 (7th Year)
Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70
Tel: (732) 549 2030 x 222 extn.
Direct #732-429-1644
Fax: (732) 549 5549
About Integrated Resources
Sourced by ZipRecruiter
Integrated Resources Inc (IRI), based in Edison, NJ, US, is an esteemed player in the staffing solutions industry with a credible presence on their official website irionline.com. Notably, IRI provides a range of professional staffing services including contract, contract-to-hire, and direct hire solutions to a wide spectrum of industries such as healthcare, life sciences, manufacturing, financial, insurance, and others. Since its inception, IRI has been committed to delivering top-talent and optimum solutions to meet its clients' diverse needs.
Industry
Recruiting and staffing services
Company size
51 - 200 Employees
Headquarters location
Edison, NJ, US
Year founded
1996